Abby Crotty News

How travel giants, banks are rewriting the rules of customer loyalty
Opinion / Online
How travel giants, banks are rewriting the rules of customer loyalty
By Mario Gavira | September 16, 2025
Travel companies are transforming into financial services platforms, banks are morphing into travel... Read More
Content database specialist Giata Group acquires AI decisioning platform Smartseer
News / Online
Content database specialist Giata Group acquires AI decisioning platform Smartseer
By Abby Crotty | September 11, 2025
Berlin-based Giata said the acquisition is an effort to improve its AI personalization offerings and... Read More
Fragmented data, siloed systems: How hotels can move forward
News / Online
Fragmented data, siloed systems: How hotels can move forward
By Abby Crotty | September 11, 2025
A recent study found 49% of hoteliers struggle to access data they need for revenue and... Read More
Unlocking the future of automation: How APIs are powering autonomous distribution
Opinion / Distribution
Unlocking the future of automation: How APIs are powering autonomous distribution
By Chris Hodges - Expedia Group | September 10, 2025
Expedia Group's VP of global connectivity and partner solutions writes that API integration can help... Read More
Airlines set ancillary records, lean into new revenue streams
News / Distribution
Airlines set ancillary records, lean into new revenue streams
By Abby Crotty | September 10, 2025
Frontier Airlines broke the ancillary revenue threshold in 2024, with ancillaries accounting for 62%... Read More
Study tracks how travel shoppers use Google’s AI Mode
News / Technology
Study tracks how travel shoppers use Google’s AI Mode
By Abby Crotty | September 9, 2025
A small behavioral study from Propellic examined how travelers interact with Google AI Mode and... Read More
Startup Stage: StayNow wants to simplify trip planning
Interview / Startups
Startup Stage: StayNow wants to simplify trip planning
By Abby Crotty | September 8, 2025
StayNow uses AI to help simplify the trip planning process for travelers.... Read More
Hospitality tech platforms DigitalGuest and Chicostay merge
News / Online
Hospitality tech platforms DigitalGuest and Chicostay merge
By Abby Crotty | September 5, 2025
The combined companies will now operate under the DigitalGuest identity.... Read More
Startup Stage: Journey aims to offer a more flexible, personalized loyalty program
Interview / Startups
Startup Stage: Journey aims to offer a more flexible, personalized loyalty program
By Abby Crotty | September 5, 2025
Journey was founded in 2024, helping luxury travelers earn rewards when booking with boutique and... Read More
STR company UnderTheDoormat Group raises $7 million
News / Online
STR company UnderTheDoormat Group raises $7 million
By Abby Crotty | September 2, 2025
The funding will be used for international expansion and to support development of its technology... Read More
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The journey is fragmented. Care shouldn’t be.
October 21, 2026
The journey is fragmented. Care shouldn’t be.
New research from Allianz Partners highlights how travel protection and proactive support during... Read More
YGO secures €8M to expand AI infrastructure layer for travel
October 21, 2026
YGO secures €8M to expand AI infrastructure layer for travel
The investment will enable YGO to continue to develop its AI platform, ramp up sales and expand its... Read More