Ryanair

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EasyJet steps up holiday move with Lowcost Travel Group hotel deal

By Kevin May | November 7, 2010

EasyJet has switched provider of hotel inventory for its holiday division to the Lowcost Travel Group in what is being billed as a major upgrade to its wider travel strategy in Europe. Read More

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Ryanair blocks IHateRyanair website, owner just switches domain

By Kevin May | October 13, 2010

Ryanair has taken a UK-based website owner to a domain name tribunal in order to force the closure of a blog seemingly determined to lambast the low cost carrier. Read More

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Ryanair systems go offline following Navitaire crash

By Kevin May | September 30, 2010

European low cost carrier Ryanair has confirmed it was without online booking and check-in for up to ten hours following the breakdown of its Navitaire-run system. Read More

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EasyJet mobile site ready for launch by end of 2010

By Kevin May | September 27, 2010

European low cost carrier EasyJet will have a dedicated mobile version of its website in place by the end of year. Read More

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Why the best way to stop bad travel reviews is to manage expectations

By Alex Bainbridge | September 21, 2010

With the increase in product personalisation what were once products are now services, especially in the travel, tourism and hospitality industry. Read More

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Identifying bad wolves and luddites in the airline industry

By Timothy O'Neil-Dunne | September 6, 2010

I keep digging to find out where the issues lie in the ancillaries debate as so many people seem to be so upset by it. Read More

Booking air tickets on websites: The musical

By Kevin May | August 27, 2010

Just for fun. Funny skit from Fascinating Aida about the perils of search and booking cheap air fares on the web. Read More

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Easyjet, Ryanair make major gains in web user experience poll

By Kevin May | June 7, 2010

British Airways has maintained its position as the easiest to use airline website in the UK but low cost carriers have dramatically improved in the past 12 months. Read More

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Ryanair shows ancillary revenue is yet the complete winner for airlines

By Kevin May | June 1, 2010

Interesting detail in the Ryanair results today illustrating more work needs to be done before the airline's plan to match ancillary revenues with passenger numbers kicks in. Read More

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Ryanair pay-to-pee plan almost flushed down the toilet as Boeing raises safety concerns

By Kevin May | April 14, 2010

Aircraft manufacturer Boeing has put the skids under proposals by budget European carrier Ryanair to introduce a scheme to charge passengers to use the toilet. Read More

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Spirit Airlines carry-on fees, Ryanair pay toilets get bundle of criticism

By Dennis Schaal | April 12, 2010

Dept. of Transportation Secretary Ray LaHood says the DOT is looking into ways to "mitigate" Spirit Airlines' plan to charge passengers up to $45 to place bags in overhead bins. Read More

House committee may probe US airlines on Ryanair pay-toilet scheme

By Dennis Schaal | April 9, 2010

Don't be surprised if the House Transportation and Infrastructure Committee calls in U.S. airline officials for a hearing and asks them if they intend to follow Ryanair's move to institute pay toilets. Read More

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EasyJet taking social media seriously as Facebook booking engine comes a step closer

By Kevin May | April 1, 2010

Will EasyJet be the first low cost carrier to offer full booking facilities on a major social network? It appears so after confirmation that it is considering such a facility for Facebook. Read More

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Ryanair - we will not engage in social media

By Kevin May | March 25, 2010

Low-cost carrier Ryanair has put a halt to suggestions it will start reaching out to customers through social media. Read More

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What is it about Ryanair and its white label partnerships?

By Kevin May | February 16, 2010

Reports today suggesting Ryanair has settled out of court with Expedia over their ill-fated partnership has thrown the spotlight once again on the airline's white label deals. Read More

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