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News
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Technology
Investment accountability: How travel brands are measuring AI ROI
By Morgan Hines
|
January 14, 2026
Travel companies are actively investing in AI hoping to boost business—but how are they measuring the return on investment?
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News
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Online
The top 10 news stories on PhocusWire in 2025
By PhocusWire
|
December 23, 2025
Revisit the 10 most-read news stories on PhocusWire this year, covering loyalty, AI and more.
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News
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Online
Booking Holdings' Rob Ransom on AI's role in online travel
By Linda Fox
|
December 11, 2025
Booking Holdings' chief strategy officer Rob Ransom discusses OTA value, marketing in the age of AI and growth across the portfolio.
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News
/
Online
Expedia Group to expand tours and activities business with Tiqets acquisition
By Abby Crotty
|
December 10, 2025
The deal is expected to close in the first quarter of 2026, the OTA said.
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News
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Online
Bookings Holdings CFO on creating a 'vertical' agentic experience
By Linda Fox
|
December 9, 2025
Booking Holdings sees opportunity in consumers being able to keep their travel within one "agentic experience environment."
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News
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Online
Priceline CEO Brett Keller reflects on 26 years at the OTA and industry evolution
By Linda Fox
|
December 3, 2025
As he prepares to step down as CEO of Priceline, Brett Keller discusses his time at the OTA, the highs and lows and what he would have done differently.
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News
/
Online
Agoda's Omri Morgenshtern on OTAs moving up the funnel
By Linda Fox
|
December 1, 2025
Agoda CEO Omri Morgenshtern discussed AI's impact on trip planning as well as behind the scenes.
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News
/
Online
Priceline CEO Brett Keller to step down
By Abby Crotty
|
November 12, 2025
Priceline CCO Brigit Zimmerman will succeed Keller, effective January 1, 2026.
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News
/
Online
Expedia Group outlines strategies for OpenAI partnership, highlights B2B strength
By Abby Crotty
|
November 6, 2025
When asked about Expedia Group’s strategic approach to its OpenAI partnership, CEO Ariane Gorin said the company has two main priorities.
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News
/
Online
Booking Holdings shares 'early' thoughts on OpenAI apps, reports domestic growth
By Abby Crotty
|
October 28, 2025
CEO Glenn Fogel conceded that it is still early, but the company is “very happy to be in the first wave of apps with OpenAI.”
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Opinion
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Technology
AI’s new gatekeepers: How Booking.com and Expedia are hijacking the future of travel
By Brad Brewer - Agentic Hospitality
|
October 21, 2025
The EU’s Digital Markets Act forces the biggest online “gatekeepers” to play fair, but it doesn’t yet cover standalone AI assistants—like ChatGPT, Gemini or Perplexity.
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News
/
Online
The five developments driving the evolution of U.S. OTAs
By Phocuswright Research
|
October 13, 2025
Amid cooling domestic demand, U.S. OTAs are adapting to a more competitive and uncertain landscape.
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News
/
Technology
ChatGPT brings apps into chat, starting with Expedia and Booking.com
By Morgan Hines
|
October 7, 2025
OpenAI said the system is using Model Context Protocol (MCP) to enable ChatGPT to connect to external tools and data.
Read More
News
/
Technology
Expedia partners with Perplexity for Comet launch
By Morgan Hines
|
October 6, 2025
Expedia is offering Silver status in its OneKey loyalty program in exchange for users downloading Comet’s recently launched browser.
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News
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Technology
PhocusWire's weekly travel tech news briefs: Booking.com, HBX, Travelport and more...
By PhocusWire
|
October 3, 2025
Keep up with all the latest people, partner and product news from around the global travel industry.
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Trip.com Group hit with $763M penalty from Chinese regulators
Opinion
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Online
Booking Holdings' 'connected trip' vision never materialized, and AI is the latest threat
News
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TravelAI acquires Sonder brand, relaunches Sonder.com
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Finance
The travel startup funding deals and acquisitions that stood out in Q2
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AI hits its stride: 5 takeaways for travel leaders
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Engine acquires Options Travel to build modern OBT
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Expedia calls on Layla to speed up its AI strategy
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Amadeus adjusts 2026 guidance, air distribution hit by Middle East conflict
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PhocusWire's travel tech news briefs: Katanox, Airbnb, Amex GBT and more...
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