Tripadvisor News

As one of the most influential platforms in travel planning and user-generated content, Tripadvisor plays a critical role in shaping consumer behavior and digital strategy across the industry. PhocusWire tracks the latest Tripadvisor news, providing detailed coverage of its business evolution, product innovations, and strategic direction within the broader travel ecosystem.

Updates and insights on Tripadvisor’s role in global travel

Explore how Tripadvisor continues to adapt to changes in search, social media, and AI-driven personalization. Our reporting examines the company’s tech investments, its evolving marketplace model, and the shifting dynamics of online reviews and booking tools. From new B2B services to advertising partnerships and sustainability initiatives, Tripadvisor’s activity signals larger trends across the travel and hospitality landscape.

How to kill Airbnb at its own game
News / Online
How to kill Airbnb at its own game
By Viewpoints | December 4, 2012
Airbnb is the darling poster child of the entire startup world right now. The company raised $200 million in its latest round, at a valuation of $2.5 billion. Read More
TripAdvisor reveals some secret sauce for hoteliers to increase user engagement
News / Online
TripAdvisor reveals some secret sauce for hoteliers to increase user engagement
By Kevin May | December 4, 2012
TripAdvisor has crunched a heap of data to find out what increases the interaction between a hotelier and guests that leave reviews on the site. Read More
Online reputation directly affects revenue per room in hotels - so what to do about it?
News / Online
Online reputation directly affects revenue per room in hotels - so what to do about it?
By Josiah Mackenzie | November 22, 2012
Want to get some hard numbers as to how influential a hotel's reputation can be to the bottom line? Well, here you go. Read More
Agoda secures commanding lead over rivals - Top New Zealand travel websites, October 2012
News / Online
Agoda secures commanding lead over rivals - Top New Zealand travel websites, October 2012
By PhocusWire | November 20, 2012
Further good news for accommodation provider Agoda as it turns its modest lead over the likes of TripAdvisor into an increasingly dominant position. Read More
Extreme comments ignored and few focus on negative reviews says TripAdvisor [INFOGRAPHIC]
News / Online
Extreme comments ignored and few focus on negative reviews says TripAdvisor [INFOGRAPHIC]
By Linda Fox | November 15, 2012
More than half of TripAdvisor users say they won't book a hotel if it has no reviews according to research carried out for the company Read More
Hotels call it online reputation management, but Market Metrix calls it too little, too late
News / Online
Hotels call it online reputation management, but Market Metrix calls it too little, too late
By Sean O'Neil | November 14, 2012
Hotels should insist on guests filling out surveys while still on the property so that owners have a chance to respond to problems before guests write user reviews. Read More
App lets hotel owners add TripAdvisor reviews to their Facebook pages
News / Online
App lets hotel owners add TripAdvisor reviews to their Facebook pages
By Sean O'Neil | November 14, 2012
Today the user-reviews giant unveils The TripAdvisor App for Facebook, a way for hotel owners to pad their Facebook Pages with reviews, ratings, and other content. Read More
TripAdvisor extends lead at the top - Top Canada travel websites, October 2012
News / Online
TripAdvisor extends lead at the top - Top Canada travel websites, October 2012
By PhocusWire | November 12, 2012
User review giant TripAdvisor has added further market share to its number one position in the list of leading travel websites in Canada. Read More
UK regulator upholds complaint against airline review site Skytrax
News / Online
UK regulator upholds complaint against airline review site Skytrax
By Nick Vivion | November 9, 2012
The UK regulator Advertising Standards Authority has upheld a complaint filed by KwikChex accusing airline review company Skytrax of misleading claims of authentic reviews. Read More
Is there something in the Tingo concept for tour operations, rail and car hire?
News / Online
Is there something in the Tingo concept for tour operations, rail and car hire?
By Linda Fox | November 7, 2012
Independent tour operators, rail providers and car rental companies could be next to feel the Tingo effect says new research Read More
Despite investor enthusiasm, TripAdvisor struggles on a few fronts
News / Online
Despite investor enthusiasm, TripAdvisor struggles on a few fronts
By Sean O'Neil | November 2, 2012
Mobile ads, partner hotel analytics, APAC traffic, Facebook conversions, and other stumbling blocks that TripAdvisor glossed over in its third quarter earnings conference call. Read More
Top hotel guest rants and raves in 2012, based on survey of 1 million comments
News / Online
Top hotel guest rants and raves in 2012, based on survey of 1 million comments
By Viewpoints | November 2, 2012
A TrustYou study of 1 million hotel comments reveals what travelers are saying and how to stay ahead of the complaint curve. Read More
TripAdvisor blacklists a hotel professional from its forums, raising questions
News / Online
TripAdvisor blacklists a hotel professional from its forums, raising questions
By Sean O'Neil | October 30, 2012
TripAdvisor chose to disable the account of a hotel professional who had been flagged as a Destination Expert in its Travel Forum, raising questions about the company's moderation policies. Read More
InterContinental Hotels Group opens up properties to online guest reviews
News / Online
InterContinental Hotels Group opens up properties to online guest reviews
By Kevin May | October 27, 2012
A slab of Power to the People from InterContinental Hotels Group after it announced a new system to allow guests to leave online reviews against hotel properties. Read More
The billboard effect: One resort's journey towards a true social ROI
News / Online
The billboard effect: One resort's journey towards a true social ROI
By Nick Vivion | October 25, 2012
The noise surrounding social media's true value to the bottom line - the much-derided "social ROI" - has reached fever pitch recently, with some studies suggesting that many airlines have no ROI value... Read More
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