Tripadvisor News

As one of the most influential platforms in travel planning and user-generated content, Tripadvisor plays a critical role in shaping consumer behavior and digital strategy across the industry. PhocusWire tracks the latest Tripadvisor news, providing detailed coverage of its business evolution, product innovations, and strategic direction within the broader travel ecosystem.

Updates and insights on Tripadvisor’s role in global travel

Explore how Tripadvisor continues to adapt to changes in search, social media, and AI-driven personalization. Our reporting examines the company’s tech investments, its evolving marketplace model, and the shifting dynamics of online reviews and booking tools. From new B2B services to advertising partnerships and sustainability initiatives, Tripadvisor’s activity signals larger trends across the travel and hospitality landscape.

Top hotel guest rants and raves in 2012, based on survey of 1 million comments
News / Online
Top hotel guest rants and raves in 2012, based on survey of 1 million comments
By Viewpoints | November 2, 2012
A TrustYou study of 1 million hotel comments reveals what travelers are saying and how to stay ahead of the complaint curve. Read More
TripAdvisor blacklists a hotel professional from its forums, raising questions
News / Online
TripAdvisor blacklists a hotel professional from its forums, raising questions
By Sean O'Neil | October 30, 2012
TripAdvisor chose to disable the account of a hotel professional who had been flagged as a Destination Expert in its Travel Forum, raising questions about the company's moderation policies. Read More
InterContinental Hotels Group opens up properties to online guest reviews
News / Online
InterContinental Hotels Group opens up properties to online guest reviews
By Kevin May | October 27, 2012
A slab of Power to the People from InterContinental Hotels Group after it announced a new system to allow guests to leave online reviews against hotel properties. Read More
The billboard effect: One resort's journey towards a true social ROI
News / Online
The billboard effect: One resort's journey towards a true social ROI
By Nick Vivion | October 25, 2012
The noise surrounding social media's true value to the bottom line - the much-derided "social ROI" - has reached fever pitch recently, with some studies suggesting that many airlines have no ROI value... Read More
Friends and family most influential for hotel, TripAdvisor catches up but apparently social media nowhere
News / Online
Friends and family most influential for hotel, TripAdvisor catches up but apparently social media nowhere
By Kevin May | October 22, 2012
Hotel guests still rely heavily on recommendations from friends and family, but the impact of social media channels such as Facebook and Twitter is negligible. Read More
The Scan: Unprofitable Jetsetter is up for sale, and more travel tech news
News / Online
The Scan: Unprofitable Jetsetter is up for sale, and more travel tech news
By PhocusWire | October 19, 2012
Jetsetter, TripAdvisor, Triposo, Fairmont Hotels, and India4GapYear all appear in our roundup of the stories making news and driving opinion on 19 October. Read More
From operations to compensation: How social media is changing hospitality
News / Online
From operations to compensation: How social media is changing hospitality
By Viewpoints | October 17, 2012
With the advent of smart phones and social media, we are seeing another major shift in hotel-guest relations so big that even compensation packages are being built around the ability of hotels to adapt. Read More
The Scan: Booking.com enables Passbook via its iPhone app, and more travel tech news
News / Online
The Scan: Booking.com enables Passbook via its iPhone app, and more travel tech news
By PhocusWire | October 16, 2012
Booking.com, Apple, Amazon, Priceline, TripAdvisor, Flight Centre, Travelfusion, and vStream Digital Media all appear in our roundup of the stories making news and driving opinion on 16 October. Read More
The Scan: TripAdvisor's "Show Prices" tool is open to hotel owners, and other travel tech news
News / Online
The Scan: TripAdvisor's "Show Prices" tool is open to hotel owners, and other travel tech news
By PhocusWire | October 15, 2012
TripAdvisor, Ryanair, Jumeirah, CTrip, Jetblue, Korean Air, Delta, Dubai, South Africa, and Google Maps all appear in our roundup of the stories making news and driving opinion on 15 October. Read More
The Scan: TripAdvisor tests running on the cloud (AWS), and more travel tech news
News / Online
The Scan: TripAdvisor tests running on the cloud (AWS), and more travel tech news
By PhocusWire | October 12, 2012
TripAdvisor, Amazon Web Services, Facebook, FlightStats, masFlight, FCm Travel Solutions, and GVN and all appear in our roundup of the stories making news and driving opinion on 12 October. Read More
The Haters versus TripAdvisor - Is it 0-0 or 1-1?
News / Online
The Haters versus TripAdvisor - Is it 0-0 or 1-1?
By Linda Fox | October 10, 2012
When reputation management firm Kwikchex went public with its legal threat to TripAdvisor two years ago, most probably dismissed the notion as nonsense Read More
HouseTrip raises $40M investment round
News / Online
HouseTrip raises $40M investment round
By Kevin May | October 8, 2012
Big investment coming in to the vacation rental market once again with UK-based HouseTrip raising $40 million in Series C funding from Accel Partners. Read More
TnoozLIVE - AUDIO: Economy and consumer trends, how they hit tech, social and mobile
News / Online
TnoozLIVE - AUDIO: Economy and consumer trends, how they hit tech, social and mobile
By Kevin May | October 5, 2012
A perfect storm, some might suggest, has hit the travel industry in recent years - one driven by economic challenges, rapid rise of personal technology and impact of social media. Read More
TripAdvisor buys trip planning service Wanderfly
News / Online
TripAdvisor buys trip planning service Wanderfly
By Kevin May | October 2, 2012
User review giant TripAdvisor has made its first acquisition in quite some time, buying New York-based trip planning and content site Wanderfly. Read More
HomeAway retires Holiday-Rentals brand, claims poor brand recognition
News / Online
HomeAway retires Holiday-Rentals brand, claims poor brand recognition
By Kevin May | September 26, 2012
Seven years after starting its aggressive expansion strategy outside of its US homeland, HomeAway is axing the brand of one of its first acquisitions, Holiday-Rentals. Read More
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