Travel Planning

Capital One launches standalone travel app, brings tech in-house
News / Technology
Capital One launches standalone travel app, brings tech in-house
By Cathy Walsh | March 17, 2026
The mobile app enables cardholders to redeem rewards, book travel and receive real-time trip updates in one place.   Read More
Two operational priorities that define AI success
News / Technology
Two operational priorities that define AI success
By Phocuswright Research | March 17, 2026
Travel leaders need to prioritize evaluation and data to use artificial intelligence successfully. Read More
MCP vs. NDC and other challenges facing airline distribution
News / Distribution
MCP vs. NDC and other challenges facing airline distribution
By Linda Fox | March 17, 2026
Airline, intermediary and travel technology executives shared thoughts on NDC, evolution with orders and the impact of AI at UATP's Airline Distribution 2026 conference. Read More
Ramp acquires guest travel platform Juno
News / Online
Ramp acquires guest travel platform Juno
By Michael B. Baker - BTN | March 16, 2026
Juno launched last year as a solution for coordinating, booking and managing guest travel. Read More
AI's potential to drive digitalization in tours and activities
News / Technology
AI's potential to drive digitalization in tours and activities
By Linda Fox | March 16, 2026
During a session at ITB Berlin, executives from Civitatis, Expedia Group and Nezasa discussed where AI could have the most impact on tours and activities. Read More
Google Maps adds Gemini-powered conversational interface
News / Technology
Google Maps adds Gemini-powered conversational interface
By Abby Crotty | March 13, 2026
The company also revamped the visual and functional aspects of Google Maps via its Immersive Navigation update. Read More
Airbnb CSO on hotels, AI, nature travel and what's next for the industry
News / Online
Airbnb CSO on hotels, AI, nature travel and what's next for the industry
By Abby Crotty | March 13, 2026
Nathan Blecharczyk, Airbnb co-founder and chief strategy officer, sat down with Phocuswright's Mitra Sorrells at ITB Berlin to discuss the next era of travel. Read More
Short-term rental sector bets on AI search to drive direct bookings
News / Technology
Short-term rental sector bets on AI search to drive direct bookings
By Matthew Parsons | March 12, 2026
Direct rental bookings are modest today, but AI could help change that. Read More
Uber teams up with Zoox in latest robotaxi partnership
News / Technology
Uber teams up with Zoox in latest robotaxi partnership
By Abby Crotty | March 11, 2026
The deal is Uber's latest move as it works to become the "largest facilitator of AV trips in the world." Read More
Bilt acquires travel commissions platform Sion for $30M
News / Online
Bilt acquires travel commissions platform Sion for $30M
By Abby Crotty | March 11, 2026
Bilt said the acquisition will support its travel rewards offering, which it flagged as a popular category among members.   Read More
Hilton rolls out AI trip-planning tool
News / Technology
Hilton rolls out AI trip-planning tool
By Abby Crotty | March 10, 2026
Hilton launched a beta version of the tool to a small group of users on Hilton.com. Read More
Is Gen Z really disloyal?
News / Online
Is Gen Z really disloyal?
By Phocuswright Research | March 10, 2026
In its latest research, Phocuswright reveals  that Gen Z loves loyalty programs, just not the way you think. Read More
OpenAI’s shift shows travel is too complex for quick-fix distribution
News / Technology
OpenAI’s shift shows travel is too complex for quick-fix distribution
By Morgan Hines | March 10, 2026
According to a report from The Information, OpenAI has moved purchasing to ChatGPT apps. Read More
Startup Stage: BizTrip AI wants to replace fragmented booking systems for business travelers
Interview / Startups
Startup Stage: BizTrip AI wants to replace fragmented booking systems for business travelers
By Abby Crotty | March 9, 2026
In February, startup announced $1.5 million in pre-seed funding. Read More
OTAs to hand over AI pricing policy details in US House committee investigation
News / Technology
OTAs to hand over AI pricing policy details in US House committee investigation
By Linda Fox | March 6, 2026
The chairman of the U.S. House Oversight Committee has written to the CEOs of Booking Holdings, Expedia Group, Lyft and Uber regarding the impact of AI-driven pricing. Read More
The Phocuswright Conference 2026