Travel Planning

Former Sabre exec Traci Mercer on her new role at Priceline
News / Online
Former Sabre exec Traci Mercer on her new role at Priceline
By Mitra Sorrells | May 31, 2023
In her new role as senior vice president and head of accommodations for Priceline, Traci Mercer discusses her priorities for growing the brand, opportunities in the B2B space and the importance of... Read More
Could non-personalization hold the key to retailing success for airlines?
From Our Partners / Technology
Could non-personalization hold the key to retailing success for airlines?
By Sabre | May 31, 2023
Arguably the biggest challenge facing the airline industry centers around how to put the traveler at the center of the decision-making process. Read More
Microsoft: New AI plugins coming from Tripadvisor, Trip.com, Skyscanner and more
News / Technology
Microsoft: New AI plugins coming from Tripadvisor, Trip.com, Skyscanner and more
By Mitra Sorrells | May 30, 2023
Five travel brands are among the companies developing AI plugins accessible in both ChatGPT and all of Microsoft's products including Bing search. Read More
AI Insights: Generative AI in tour operating
News / Technology
AI Insights: Generative AI in tour operating
By PhocusWire | May 26, 2023
TUI Group's chief technology officer Pieter Jordaan answers our questions on how the company is working with generative artificial intelligence technology. Read More
eDreams boosts revenue and subscription members, narrows loss
News / Online
eDreams boosts revenue and subscription members, narrows loss
By Linda Fox | May 26, 2023
The company described its Prime subscription service as a “key driver” of its success and said it added 1.7 million new subscribers, bringing the total to 4.3 million. Read More
Travel’s ChatGPT adventure raises hopes and questions
News / Technology
Travel’s ChatGPT adventure raises hopes and questions
By Derek Catron | May 26, 2023
PhocusWire’s latest roundup of how travel companies are utilizing ChatGPT shows a wide range of approaches.   Read More
6 ways visual UGC is evolving in the travel sector
Opinion / Online
6 ways visual UGC is evolving in the travel sector
By Damien Mahoney - Nosto | May 25, 2023
Authentic, visual user-generated content shared on the likes of TikTok, Instagram and other social channels is becoming central to how travel companies are marketing themselves. Read More
Google unveils generative AI boost to search
News / Online
Google unveils generative AI boost to search
By Linda Fox | May 24, 2023
During its Google Marketing Live event this week the company shared a number of updates including an example of how its search generative experience could work. Read More
Hopper partners on travel portal with Australia’s biggest bank
News / Online
Hopper partners on travel portal with Australia’s biggest bank
By Derek Catron | May 24, 2023
The expansion of travel features in CommBank’s app will integrate with Hopper via the company’s B2B initiative, Hopper Cloud.   Read More
JPMorgan Chase using travel playbook to build lifestyle product
News / Online
JPMorgan Chase using travel playbook to build lifestyle product
By Linda Fox | May 24, 2023
The bank, which launched ChaseTravel.com last year, said travel sales volume was about $8 billion in 2022 and estimated it will be $10 billion this year. Read More
Getting ahead of Chinese traveler trends and behavior
News / Online
Getting ahead of Chinese traveler trends and behavior
By Linda Fox | May 24, 2023
The reopening of China at the beginning of the year resulted in an immediate booking spike. Now new traveler behaviors, especially around mobile apps, are being observed. Read More
Is pent-up travel demand at an end? It depends
News / Online
Is pent-up travel demand at an end? It depends
By Johanna Jainchill – Travel Weekly | May 24, 2023
Analyses from Mastercard and Bank of America found the answer varies by travel segment and could depend on the labor market and other factors.   Read More
Travel insurance startup Faye raises $10M
News / Startups
Travel insurance startup Faye raises $10M
By Derek Catron | May 23, 2023
The funding round was led by Munich Re Ventures along with existing investors Viola Ventures and F2 Venture Capital. Read More
Phocuswright Europe 2023: Airline customer experience and distribution developments
News / Distribution
Phocuswright Europe 2023: Airline customer experience and distribution developments
By PhocusWire | May 23, 2023
Hear from Lufthansa Group and Finnair executives at Phocuswright Europe on topics that include developments since last year, their initiatives towards NDC and away from Edifact and improvements to the... Read More
Despegar gets boost from travel packages in Q1
News / Online
Despegar gets boost from travel packages in Q1
By Linda Fox | May 22, 2023
Reporting first quarter results for 2023, the company said travel demand in Latin America continues to recover with Despegar reporting gross booking up 44% year over year to $1 billion. Read More