Travel Booking

News / Online

Ctrip reports growth across all fronts despite slight loss in Q3

By Linda Fox | November 8, 2018

Ctrip reports revenue gains across hotels, transport, packaging and corporate travel for Q3, 2018. Read More

Opinion / Online

How engaging the silent traveler can improve the customer experience

By Russ Pedder - Rant & Rave | November 8, 2018

To target the silent traveler, brands need to encourage and empower customers to share honest, real-time feedback. To do this, brands should ensure it’s easy for customers to leave feedback, in their... Read More

News / Online

TripAdvisor surpasses half of hotel sales on mobile, revenue per shopper climbs again

By Mitra Sorrells | November 8, 2018

TripAdvisor’s revenue grew 4% in the third quarter of 2018, to $458 million. Read More

News / Distribution

Direct vs. third-party: The distribution landscape for vacation rental property managers

By Jill Menze | November 7, 2018

Vacation rental property managers in Europe are increasingly turning to Airbnb and Booking.com as distribution channels, however they are seeing gains in direct bookings for certain kinds of properties. Read More

Interview / Technology

Technically Speaking - David Thompson of Amex Global Business Travel

By PhocusWire | November 7, 2018

For our November theme, PhocusWire talks to technology heads on the challenges of their roles and the rapid pace of change in travel technology and distribution. Read More

News / Technology

Travel tech bosses on chatbots and the need for human interaction

By Linda Fox | November 7, 2018

Carlson Wagonlit Travel is running several chatbot pilots to see how and where the technology can best help the travel management company and its customers. Read More

Opinion / Distribution

The six principles of personalization for hotel websites

By Frank Reeves - Avvio | November 6, 2018

To assist hoteliers and accommodation providers in building personalization into their websites, here are six key principles to follow. Read More

News / Technology

Ticketing technology updates, innovations critical for major attractions

By Mitra Sorrells | November 6, 2018

Large attractions such as theme parks, amusement parks, zoos and museums need to update and invest in their ticketing technology in order to meet consumer expectations and to adapt to new distribution... Read More

News / Distribution

How travel management companies are battling the content gap

By Amanda Metcalf - BTN | November 5, 2018

The travel management company's first purpose was to print paper airline tickets and deliver them to travelers. TMCs since have diversified into duty of care, reporting and consulting, but in order to... Read More

News / Technology

Foursquare partners with TripAdvisor, wants to "make noise" in travel sector

By Mitra Sorrells | November 5, 2018

TripAdvisor is the latest travel brand to partner with Foursquare, the company that began as a social check-in app for consumers but in recent years has evolved to focus on providing location... Read More

News / Online

TravelBird shuts shop after investment fails to arrive

By Linda Fox | November 5, 2018

TravelBird, an online deals service that was one of the longer-term survivors of the early flash sales era, has shut, blaming a lack of funding. Read More

Interview / Startups

STARTUP STAGE: BedLinker plots distribution for hotels and marketplace for travel agents

By Linda Fox | November 2, 2018

Founded in December 2017, there are two parts to the startup: BedLinker, a B2B marketplace for travel agents, and BedAllocator, a distribution management system for leisure hotels. The company wants to... Read More

Interview / Distribution

In the green room at Phocuswright with... Ruzwana Bashir

By PhocusWire | November 2, 2018

As co-founder and CEO of Peek, Ruzwana Bashir has steered the tours and activities company through a number of funding rounds in recent years as well as the acquisition of rival Zozi in early 2017. At... Read More