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Online
Expedia CEO Mark Okerstrom: “War over the best booking experience is almost over”
By Jill Menze
|
June 25, 2019
Speaking at Expedia Group's first Research Summit, Mark Okerstrom said the next "vector of innovation" happens after bookings are made.
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News
/
Online
Hotels need to embark on a new chapter - the digital one already written by Amazon
By Mitra Sorrells
|
June 19, 2019
Hotels can fend off threats from outside by adopting a retailing mindset and using tech that supports their model, rather than relying on outdated property management systems.
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News
/
Online
GuestReady eyes future acquisitions with new $6M Series A funding
By Mitra Sorrells
|
June 18, 2019
GuestReady is planning future expansion boosted by a new investment of $6 million.
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News
/
Technology
RateGain acquires social and guest engagement platform BCV
By Kevin May
|
June 17, 2019
A mid-range, double-digit millions figure is believed to have been paid for 24/7 social media monitoring, reputation management, analytics and content marketing business.
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News
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Online
Mary Meeker's annual report: Growing giants, next-gen data and super apps
By Linda Fox
|
June 17, 2019
Many in the digital and wider industrial world await Mary Meeker’s annual trends report with anticipation for what can be expected for their sector. We look at the travel-related elements.
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News
/
Technology
Travel payments, part 3: Virtual payment tech and its impact on business travel
By Mitra Sorrells
|
June 17, 2019
For part three in our payments month series we take a look at virtual card payments and how they're used in business travel.
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News
/
Startups
Stride walks away with $2.5M in funding for multiday packages platform
By Linda Fox
|
June 14, 2019
Stride adds $2.5 million to its coffers and launches its TripFinder feature to match travelers to their ideal trips.
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News
/
Online
Booking.com talks up importance of reviews in travel decisions, especially for rentals
By Linda Fox
|
June 14, 2019
The OTA's survey of 21,500 travelers globally reveals that 53% of travelers have decided not to book accommodation because of negative reviews about a host.
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Opinion
/
Online
The A-to-Gen Z of travel loyalty
By Craig Brennan - SwitchFly
|
June 14, 2019
The next generation of consumers don’t want one-size-fits-all rewards. They want to be recognized as individuals and they want rewards that are relevant to their needs and to their travel journey.
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News
/
Online
Airbnb gets into multiday tours game with launch of Airbnb Adventures
By Jill Menze
|
June 13, 2019
The adventures, numbering more than 200 at the outset, are available either exclusively to Airbnb or provided by small local operators.
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News
/
Online
Frustration with online travel booking continues as consumers consult more sites
By Linda Fox
|
June 13, 2019
The web was supposed to make booking travel easier, faster and more accessible - but the reality is somewhat different, according to research.
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News
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Distribution
TripActions launches NDC platform in partnership with United Airlines
By Mitra Sorrells
|
June 11, 2019
The business travel platform is launching an end-to-end flight shopping and booking experience integrated with IATA’s NDC industry standard.
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Opinion
/
Online
What happens to rate parity when Airbnb is an online travel agency?
By Gino Engels - OTA Insight
|
June 11, 2019
As lines blur between platform and provider, there are some real questions around rate parity and price competitiveness in this brave new world.
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Opinion
/
Technology
Aviation innovation: Insider perspectives on where the industry goes next
By Voyager HQ
|
June 10, 2019
Voyager HQ asked individual table moderators from this year’s summit to share some of the most compelling conversations and useful tidbits from their tables and from the day as a whole.
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News
/
Online
Travel payments, part 2: Balancing friction and risk in fighting fraud
By Mitra Sorrells
|
June 10, 2019
For part two in our series on travel payments, we explore issues related to fraud and how machine learning can help to solve them.
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Return on tokens: Who pays for the free travel agent?
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Booking Holdings launches Vayo AI travel agent, plans $100M investment
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Booking anxiety is changing consumer behavior—and creating an opportunity for travel platforms
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European Commission investigating Booking.com's handling of scams, fraud
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Meta's Muse launches in Japan, partners with Klook
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PhocusWire travel tech news briefs: Expedia Group, Amadeus, JetBlue and more...
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Omio CFO on Rail Europe and what's next for M&A
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Amex Travel adds more than 1M Airbnb listings
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Snow is optional: What moves winter sports travelers when the forecast fails
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