Travel Booking

News / Distribution

SiteMinder partners with HotelSwaps to enable trade of unsold inventory

By Mitra Sorrells | September 11, 2019

SiteMinder's hotel clients can now use HotelSwaps, a hotel room exchange platform. Read More

Opinion / Online

Rethinking the (broken) travel marketing funnel

By Bill Chase - Koddi | September 11, 2019

As the digital media landscape continues to shift, it’s in the mid-funnel where travel brands stand to gain the greatest competitive edge - but only if they move quickly to rebalance their budgets... Read More

News / Online

VIDEO: The Points Guy on airline loyalty shifts and aviation pain points

By Kevin May | September 10, 2019

Brian Kelly is an influential figure in the world of airline loyalty, launching The Points Guy as a consumer guide in 2010 and now overseeing a sizeable media business. Read More

News / Online

Ctrip scores £1.3B in revenue for second quarter in a row, will change name to Trip.com Group

By Kevin May | September 10, 2019

Executive chairman James Liang says the move is to position the brand further as a global player, ending almost 20 years as Ctrip. Read More

News / Online

Klook on target to hit 60M bookings in 2019, outlines expansion plan

By Jill Menze | September 10, 2019

By the end of 2020, Klook plans to double its headcount from 1,200 to more than 2,500 across 30 offices; it also plans to continue to penetrate the Asia-Pacific region as well as bolster its presence in... Read More

Opinion / Distribution

Google price-matching: Are hotel bookings next?

By Gino Engels - OTA Insight | September 6, 2019

With Google testing a "lowest fare" price guarantee on flights, what happens if the guarantee extends to hotels? Read More

News / Distribution

Google adds Vacasa to vacation rental search

By Jill Menze | September 5, 2019

In March, Google added vacation rental properties to its Hotel Search function, and it’s now adding the first vacation rental management brand to the mix through a partnership with Vacasa. Read More

News / Technology

Travelport creates voice search for EasyJet’s app

By Mitra Sorrells | September 5, 2019

Dubbed “Speak Now,” the search tool has been created by Travelport using Google Cloud’s natural language understanding tool known as Dialogflow. Read More

News / Online

China online hotel channels getting a boost by youth travelers

By Linda Fox | September 5, 2019

China's online hotel platforms are attracting younger demographics with diverse expectations. Read More

Interview / Online

How I Got Here, episode 3 - Polina Raygorodskaya of Wanderu

By Kevin May | September 5, 2019

For the third episode, PhocusWire's Kevin May and David Litwak from Mozio chat with Polina Raygorodskaya, co-founder and CEO at Wanderu. Read More

Glassbox op ed customer experience in aviation

Opinion / Online

Tackling aviation's top customer experience issues through data

By Francesca Pezzoli - Glassbox Digital | September 4, 2019

Data and digital tools are the basis of a positive customer experience in the airline industry. Read More

News / Technology

Marriott picks BookingPal as exclusive tech partner for home-rental unit

By Jill Menze | September 3, 2019

Marriott International has selected BookingPal as the exclusive technology partner for its Homes & Villas vacation rental division. Read More

Interview / Technology

Sounding Off: Shiny and new doesn't always mean it's better

By PhocusWire | August 30, 2019

Revolutionary changes to how this industry operates are not always the best and most successful routes. Evolution is a far better process. Read More

News / Technology

Q&A: BCD Travel's Yannis Karmis on innovation, new tech, threats to legacy TMCs

By Mitra Sorrells | August 30, 2019

BCD Travel's senior vice president of product strategy and development, Yannis Karmis, discusses emerging technologies, NDC, digital identity and more. Read More