Travel Booking

News / Online

VIDEO: American Express GBT on rogue spend, digital experience and content fragmentation

By Linda Fox | March 4, 2020

American Express GBT's Evan Konwiser, executive vice president of product and strategies, joins us in the PhocusWire Studio at Travel Technology Europe 2020. Read More

Opinion / Distribution

COVID-19 and the global hotel industry: A roadmap to recovery, part 2

By Yuki Hu, Eva Liu & George Yu - IDeaS | March 4, 2020

Although hotels can’t press the “restart” button on 2020, they can launch into “repair” mode now, despite being forced to a standstill by the big pause button that is COVID-19. Read More

News / Startups

Lanes & Planes lands $10M to expand customer base, develop corporate travel tech

By Linda Fox | March 3, 2020

The round was led by Battery Ventures, with DN Capital and Connect Ventures, an existing investor, also participating. Read More

News / Distribution

Corporate travel industry could see $47B per month hit from coronavirus

By Linda Fox | March 2, 2020

In a GBTA survey, two thirds of companies have cancelled a “few” meetings or events while 18% say they have cancelled “many” and 25% have cancelled “some.” Read More

Opinion / Distribution

COVID-19 and the global hotel industry: A roadmap to recovery, part 1

By Yuki Hu, Eva Liu & George Yu - IDeaS | March 2, 2020

Amid the COVID-19 coronavirus outbreak, here are actionable steps for hotels to take now to proactively begin the road to recovery: Read More

News / Online

Q&A: Collinson's Phil Seward on co-brand cards, travel subscriptions and empowering consumers

By Jill Menze | February 27, 2020

Phil Seward, senior vice president of loyalty strategy, Americas, at Collinson, explains the evolution of the co-branded credit card, if subscription models in travel are viable and how brands can put... Read More

News / Technology

American Express GBT unveils unified accommodation platform

By Linda Fox | February 26, 2020

The travel management company aims to curb rogue hotel spend with the launch of its Rest Assured Solutions technology. Read More

News / Online

The new guest-centric look of loyalty for hotels

By Mitra Sorrells | February 24, 2020

Hospitality companies both large and small are revamping their loyalty programs to focus on serving the needs of their guests. Read More

News / Distribution

Accor talks up loyalty deals, seeks new partners for some business elements

By Linda Fox | February 21, 2020

Accor highlights big plans for loyalty partners as it announces full-year results for 2019. Read More

News / Online

Travel reservations in China down 79% amid coronavirus scare

By Jill Menze | February 21, 2020

According to data analyzed by TravelgateX, travel reservations in China fell 79% in January and are down 90% so far in February. Read More

hopper-lufthansa-innovation-hub-sustainability

News / Distribution

Talk is cheap as report finds travelers lukewarm on sustainable travel action

By Linda Fox | February 20, 2020

A study by Lufthansa Innovation Hub and Hopper shows that travelers say they want to go greener but are not prepared to pay for it. Read More

News / Distribution

Hotel loyalty bookings in U.S. reach all-time high

By Donna M. Airoldi | February 20, 2020

According to Kalibri Labs, loyalty-related U.S. hotel bookings in 2019 increased 7.6% year-over-year to 56.2%, the highest figure on record. Read More

Opinion / Online

How a travel club can better connect brands to their users

By Mike Putman - Custom Travel Solutions | February 19, 2020

In order to improve a brand’s loyal base and increase engagement, it needs to key in on the valuable offers from which users feel the most benefit or improve their connection to your brand. Read More