Tours & Activities

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PhocusWire's in-depth coverage of the tours, activities and activities sector is produced in partnership with Arival, the essential resource for the in-destination experiences industry.

How I Got Here, episode 12 - Travis Pittman of TourRadar
Interview / Online
How I Got Here, episode 12 - Travis Pittman of TourRadar
By Kevin May | November 7, 2019
Multi-day tours are the subject of this episode as TourRadar co-founder and CEO Travis Pittman joins hosts David Litwak of Mozio and PhocusWire's Kevin May. Read More
fareharbor peek rezdy checkfront arival conference
News / Distribution
FareHarbor responds to criticism from tours and activities reservation system CEOs
By Mitra Sorrells | November 4, 2019
Following a panel discussion at the Arival conference that put the focus largely on FareHarbor's practices now that it's part of Booking Holdings, CEO Max Valverde talked to PhocusWire about tensions in... Read More
Sounding Off: Let's face it - Instagram isn't real
Interview / Online
Sounding Off: Let's face it - Instagram isn't real
By PhocusWire | November 1, 2019
Travel companies also need to think about how responsibly they are behaving and the message they are sending to their traveling customers. Read More
In the green room at Phocuswright with... Eric Gnock Fah
Interview / Online
In the green room at Phocuswright with... Eric Gnock Fah
By PhocusWire | November 1, 2019
In a series of interviews with executives participating at the event in Florida in November, PhocusWire finds out what makes them tick... Next up: Eric Gnock Fah of Klook. Read More
travelfish q&a
News / Online
Q&A: Travelfish's Stuart McDonald on the OYO and Instagram problems plaguing Southeast Asia
By Jill Menze | October 31, 2019
The Travelfish co-founder gets candid on why OYO's model is flawed, Google needs to relent and "influencers are like influenza." Read More
airbnb-tiqets-investment-2
News / Online
Airbnb leads $60M investment in attraction bookings brand Tiqets
By Kevin May | October 29, 2019
Created in 2014, CEO and co-founder Luuc Elzinga has led the company through a number of investments, including a $23 million Series B almost 12 months ago to the day. Read More
flybook-rezdy-integration
News / Distribution
Flybook opens up tours and activities distribution via Rezdy partnership
By Linda Fox | October 28, 2019
The partnership enables tours and experiences providers using Flybook to distribute their products through thousands of online and offline agents. Read More
Why activities should focus on providing an omnichannel experience
From Our Partners / Distribution
Why activities should focus on providing an omnichannel experience
By PhocusWire | October 28, 2019
Data from Checkfront indicates booking activity has been shifting in recent years, highlighting the need for operators to invest in multiple sales channels to maximize their opportunities. Read More
In the green room at Phocuswright with... Johannes Reck
Interview / Distribution
In the green room at Phocuswright with... Johannes Reck
By PhocusWire | October 28, 2019
In a series of interviews with executives participating at the event in Florida in November, PhocusWire finds out what makes them tick... Step forward Johannes Reck of GetYourGuide. Read More
sounding off disruption
Interview / Technology
Sounding Off: In travel, better doesn't always equal disruptive
By PhocusWire | October 25, 2019
"Better" is different to what has come before. It builds on previous developments or goes in a different direction, but has it really turned things on their head, is it groundbreaking? Read More
The Phocuswright Conference 2019 preview - Activities become just part of the bigger jigsaw
News / Online
The Phocuswright Conference 2019 preview - Activities become just part of the bigger jigsaw
By PhocusWire | October 25, 2019
Tours and activities operates from a position of acceptability from the wider industry - it is part of the mainstream and no longer the outlier. Read More
klook offline events southeast asia
News / Distribution
Why Klook is using offline events to target Southeast Asia’s mobile-first travelers
By Mitra Sorrells | October 25, 2019
Klook is hosting offline travel festivals to attract new customers to its digital platform. Read More
The search for genuine "disruption" in the travel industry
Opinion / Startups
The search for genuine "disruption" in the travel industry
By Peter Matthews - Nucleus | October 24, 2019
Now traditional business models have been turned on their heads by the likes of Uber, Airbnb, Amazon and Google there is a tendency for many brands to believe they need to roll up their sleeves and face... Read More
touring bird adds google
News / Online
Google to shut Touring Bird app, tours and activities added to core travel portfolio
By Jill Menze | October 22, 2019
Touring Bird has flown the coop from Google’s Area 120 internal incubator to the search giant’s core travel group, the company has announced. Read More
Southeast Asia, part 3: Homegrown travel brands know consumers best but struggle to educate market
News / Distribution
Southeast Asia, part 3: Homegrown travel brands know consumers best but struggle to educate market
By Jill Menze | October 21, 2019
For the third piece in our series on Southeast Asia, we look at the distribution landscape in the area and how both B2C and B2B local players are competing for their slice of the pie. Read More
The Phocuswright Conference 2026