Tours & Activities

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PhocusWire's in-depth coverage of the tours, activities and activities sector is produced in partnership with Arival, the essential resource for the in-destination experiences industry.

Flywire payment complexities tours and activities
News / Online
Q&A: Payment complexities in the growing tours and activities sector
By Mitra Sorrells | June 28, 2019
Flywire's Colyn Smyth discusses some of the challenges related to payments in the tours and activities space. Read More
Huangbaoche brings in $50M for guided tour driver platform
News / Online
Huangbaoche brings in $50M for guided tour driver platform
By Kevin May | June 27, 2019
The Series C round into the Beijing, China-based company comes just 15 months after another $50 million injection of capital in 2018. Read More
Booking.com CEO Gillian Tans moves aside, Glenn Fogel steps in
News / Online
Booking.com CEO Gillian Tans moves aside, Glenn Fogel steps in
By Kevin May | June 26, 2019
The sudden change at the top of Booking.com, announced today, is effective immediately and ends a three-year stint for Tans as CEO. Read More
tours-activities-panel-email
News / Online
VIDEO: A maturing market for tours and activities
By Kevin May | June 26, 2019
Booking.com's entry into the tours and activities sector and TripAdvisor's likewise move to add a software company into its mix certainly caused a stir in 2018. Read More
Airbnb rebrands top tier to Airbnb Luxe, adds dedicated concierge services
News / Online
Airbnb rebrands top tier to Airbnb Luxe, adds dedicated concierge services
By Mitra Sorrells | June 25, 2019
Airbnb is renaming its luxury tier of properties as Airbnb Luxe and is providing a dedicated concierge with each booking. Read More
BeMyGuest raises new round in bid to bolster activity supplier tech
News / Technology
BeMyGuest raises new round in bid to bolster activity supplier tech
By Kevin May | June 24, 2019
The Singapore-based company has not disclosed the level of investment but says it is "more than sufficient to support the company through its next growth phase." Read More
How Instagram breathed new life into destination marketing
Opinion / Online
How Instagram breathed new life into destination marketing
By Richard Black - Sojern | June 21, 2019
A few years ago, DMOs where just dipping their toe in the digital advertising water. Now, there's no stopping them as Instagram illustrates its huge opportunity for marketers. Read More
Industry innovation: Insider perspectives on how to make tourism better
Opinion / Online
Industry innovation: Insider perspectives on how to make tourism better
By Voyager HQ | June 20, 2019
The in-destination segment - worth an estimated $150 billion - continues to capture its fair share of attention in the broader travel industry. But it is evolving fast. Read More
Mastercard makes experiences available via voice technology
News / Technology
Mastercard makes experiences available via voice technology
By Linda Fox | June 18, 2019
Mastercard has released an experiences skill for smart speakers such as Amazon Alexa and Google Home. Read More
Stride walks away with $2.5M in funding for multiday packages platform
News / Startups
Stride walks away with $2.5M in funding for multiday packages platform
By Linda Fox | June 14, 2019
Stride adds $2.5 million to its coffers and launches its TripFinder feature to match travelers to their ideal trips. Read More
Airbnb gets into multiday tours game with launch of Airbnb Adventures
News / Online
Airbnb gets into multiday tours game with launch of Airbnb Adventures
By Jill Menze | June 13, 2019
The adventures, numbering more than 200 at the outset, are available either exclusively to Airbnb or provided by small local operators. Read More
Will sightseeing buses be first to globally scale with autonomous vehicles?
Opinion / Technology
Will sightseeing buses be first to globally scale with autonomous vehicles?
By Alex Bainbridge - Autoura | June 12, 2019
Robo-taxis are a fool's errand. Instead, delivering experiences such as sightseeing via autonomous vehicle makes for a better near-term strategy. Read More
welcome app startup stage
Interview / Technology
STARTUP STAGE: Welcome uses AI to make trip planning more spontaneous and personalized
By Jill Menze | June 12, 2019
Welcome uses artificial intelligence to help travelers plan in real time based on their preferences, tips from friends and location data. Read More
VIDEO: Booking.com on its buy or partner strategy for experiences
News / Online
VIDEO: Booking.com on its buy or partner strategy for experiences
By Kevin May | June 10, 2019
Booking.com's semi-official entry into the tours and activities sector was notable for many things - not least why did it take so long. Read More
In The Big Chair - Jason Morehouse of Checkfront
Interview / Technology
In The Big Chair - Jason Morehouse of Checkfront
By Kevin May | June 7, 2019
Since launching in June, 2010, Checkfront has grown from a humble operation in Victoria, British Columbia, Canada, to a business that processes over $1 billion in bookings annually, made by tour and... Read More
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