Tours & Activities

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PhocusWire's in-depth coverage of the tours, activities and activities sector is produced in partnership with Arival, the essential resource for the in-destination experiences industry.

sounding off disruption
Interview / Technology
Sounding Off: In travel, better doesn't always equal disruptive
By PhocusWire | October 25, 2019
"Better" is different to what has come before. It builds on previous developments or goes in a different direction, but has it really turned things on their head, is it groundbreaking? Read More
The Phocuswright Conference 2019 preview - Activities become just part of the bigger jigsaw
News / Online
The Phocuswright Conference 2019 preview - Activities become just part of the bigger jigsaw
By PhocusWire | October 25, 2019
Tours and activities operates from a position of acceptability from the wider industry - it is part of the mainstream and no longer the outlier. Read More
klook offline events southeast asia
News / Distribution
Why Klook is using offline events to target Southeast Asia’s mobile-first travelers
By Mitra Sorrells | October 25, 2019
Klook is hosting offline travel festivals to attract new customers to its digital platform. Read More
The search for genuine "disruption" in the travel industry
Opinion / Startups
The search for genuine "disruption" in the travel industry
By Peter Matthews - Nucleus | October 24, 2019
Now traditional business models have been turned on their heads by the likes of Uber, Airbnb, Amazon and Google there is a tendency for many brands to believe they need to roll up their sleeves and face... Read More
touring bird adds google
News / Online
Google to shut Touring Bird app, tours and activities added to core travel portfolio
By Jill Menze | October 22, 2019
Touring Bird has flown the coop from Google’s Area 120 internal incubator to the search giant’s core travel group, the company has announced. Read More
Southeast Asia, part 3: Homegrown travel brands know consumers best but struggle to educate market
News / Distribution
Southeast Asia, part 3: Homegrown travel brands know consumers best but struggle to educate market
By Jill Menze | October 21, 2019
For the third piece in our series on Southeast Asia, we look at the distribution landscape in the area and how both B2C and B2B local players are competing for their slice of the pie. Read More
Sounding Off: Reviews should be about quality, not quantity
Interview / Online
Sounding Off: Reviews should be about quality, not quantity
By PhocusWire | October 18, 2019
The narrative around reviews has completely changed. It's no longer about volume but relevancy - something that is much harder to do. Read More
In the green room at Phocuswright with... Erik Blachford
Interview / Startups
In the green room at Phocuswright with... Erik Blachford
By PhocusWire | October 15, 2019
In a series of interviews with executives participating in the event in Florida in November, PhocusWire finds out what makes them tick. Today it's the turn of Erik Blachford. Read More
southeast asia part 2 investors entrepreneurs
News / Startups
Southeast Asia, part 2: Investors, entrepreneurs look to specialized solutions in complex region
By Mitra Sorrells | October 14, 2019
For the second piece in our series on Southeast Asia we hear from some of the region's most active investors and entrepreneurs. Read More
Malaysia's Zouba wants to become a meta-book marketplace for destination products
News / Startups
Malaysia's Zouba wants to become a meta-book marketplace for destination products
By Yeoh Siew Hoon - WebInTravel | October 10, 2019
Malaysia-based GoQuo is launching Zouba, a “meta-book marketplace” for destination products. Read More
What billions of GDS data signals tell us about traveler booking behavior
From Our Partners / Online
What billions of GDS data signals tell us about traveler booking behavior
By Robert Brown - Travelport | October 7, 2019
The report investigates the six dominant traveler personas that make up global travel bookings – solo travelers, families, business travelers, couples, weekenders, and groups. Read More
smartvel-WAF19
News / Online
VIDEO: Smartvel talks local content, digital experiences and funding
By Linda Fox | October 7, 2019
PhocusWire discussed dynamic destination content with Smartvel CEO Iñigo Valenzuela at the World Aviation Festival 2019. Read More
sounding off reservation systems
Interview / Technology
Sounding Off: It shouldn't be all about the OTAs (but it inevitably will be)
By PhocusWire | October 4, 2019
OTAs are playing a complicated game of strategic, corporate chess that has an impact on every part of a sector, be it tours and activities, hotels or something else. Read More
REPORT: Building lifetime value in travel through travel recommendations
From Our Partners / Online
REPORT: Building lifetime value in travel through travel recommendations
By Marisa Garcia - PhocusWire | October 3, 2019
We explore the power of personal recommendations in the travel sector, as well as the best way to convert travelers to brand advocates and how to best use tools like NPS to drive new customer... Read More
TripAdvisor axes tickets to whale and dolphin parks
News / Online
TripAdvisor axes tickets to whale and dolphin parks
By Kevin May | October 2, 2019
TripAdvisor says attractions currently on sale on the site and subsidiary Viator that are found to breach the new rules will be removed over the next few months. Read More
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