Tours & Activities

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PhocusWire's in-depth coverage of the tours, activities and activities sector is produced in partnership with Arival, the essential resource for the in-destination experiences industry.

touropp-startup-stage
Interview / Startups
STARTUP STAGE: TourOpp offers both distribution and communication services for tour and activity operators
By Mitra Sorrells | August 12, 2020
The company has two offerings - an online travel agency selling tours and activities and an automated messaging system to assisst tour operators. Read More
Technology and governments (sorry) have vital roles to play in tourism's recovery
News / Technology
Technology and governments (sorry) have vital roles to play in tourism's recovery
By Kevin May | August 11, 2020
The role of digital services, governments and regional organizations will be forced to come to the fore if the globe is to get back to the $9 trillion tourism economy it had pre-pandemic. Read More
AirAsia and Trip.com Group unite in digital travel services pact
News / Online
AirAsia and Trip.com Group unite in digital travel services pact
By Kevin May | August 10, 2020
Flights, hotels, airport transfers and activities are included in the sharing of inventory across both platforms, with Trip.com Group's premium members getting "upgraded privileges" when they book... Read More
WEBINAR REPLAY! The digital customer journey is broken. Let’s fix it.
News / Technology
WEBINAR REPLAY! The digital customer journey is broken. Let’s fix it.
By PhocusWire | August 6, 2020
There has never been a more urgent time for travel sellers to reimagine their digital customer journeys. And the way they achieve that is as Complete Retailers. Read More
How I Got Here, episode 36 - Eric Gnock Fah of Klook
Interview / Online
How I Got Here, episode 36 - Eric Gnock Fah of Klook
By PhocusWire | August 6, 2020
Huge ambitions and Softbank-backed, Klook has positioned itself as one of the high-profile brands in the tours and activities wing of the industry. Its co-founder talks to Mozio's David Litwak and Kevin... Read More
REPORT: How data partnerships can speed up recovery
From Our Partners / Technology
REPORT: How data partnerships can speed up recovery
By Marisa Garcia | August 3, 2020
As travelers begin to once again pack their bags, it's not only necessary to keep them informed an safe, but also to know more about them and to keep them engaged through relevance and personalization... Read More
Hotel payment optimization long overdue - and "just in time"
From Our Partners / Technology
Hotel payment optimization long overdue - and "just in time"
By Ixaris | July 31, 2020
As travelers begin to once again pack their bags, it's not only necessary to keep them informed and safe, but also to know more about them and to keep them engaged through relevance and... Read More
aeronology-carstensen-interview
News / Technology
No transactions, no problem: why this travel veteran is optimistic about a startup launched on eve of COVID-19
By Mitra Sorrells | July 21, 2020
Aeronology founder Russell Carstensen is banking on his deep understanding of the industry and the longevity of travel agents to lead his company to success. Read More
mammoth-lakes-tourism-coronavirus
News / Online
My Method... Building consensus with data in uncertain times for destinations
By John Urdi - Mammoth Lakes Tourism | July 16, 2020
By relying on data in decision-making, some destinations are able to quickly pivot based on the needs of communities and build consensus around those strategic changes. Read More
travel marketers diversity
News / Online
Beyond “vanity metrics”: Why travel marketers need to diversify influencer campaigns
By Jill Menze | July 16, 2020
Diversity in travel influencer marketing has been a problem since the beginning. Here's how brands can fix it. Read More
Questo adds €300,000 in funding to expand self-guided tours
News / Startups
Questo adds €300,000 in funding to expand self-guided tours
By Linda Fox | July 7, 2020
Romania-based Questo wants to offer tours in 100 cities by the end of 2020. Read More
andrea-kates-futureproofing-next
News / Technology
VIDEO: New Reality With... Andrea Kates of Futureproofing:Next
By PhocusWire | July 6, 2020
The next guest on the New Reality With... series is Andrea Kates, managing director at Futureproofing: Next, a U.S.-based community for corporate innovation. Read More
VIDEO: New Reality With... Jamie Wong and Erik Blachford of Narrative Fund
News / Startups
VIDEO: New Reality With... Jamie Wong and Erik Blachford of Narrative Fund
By PhocusWire | July 3, 2020
The next guests on the New Reality With... series are Jamie Wong and Erik Blachford, partners at Narrative Fund, a U.S.-based early stage investment fund in consumer technology companies. Read More
Can virtual reality help tourism destinations recover from COVID-19?
Opinion / Technology
Can virtual reality help tourism destinations recover from COVID-19?
By Dr. Natasha Moorhouse - Manchester Metropolitan University | July 2, 2020
People may need extra encouragement to travel again, and one promising way to do this is through novel immersive technology experiences. Read More
How one startup used the downtime to improve life for travel buyers and suppliers
News / Startups
How one startup used the downtime to improve life for travel buyers and suppliers
By Linda Fox | June 29, 2020
The team at vintage car tour company Nowaday has spent the downtime created by COVID-19 to build an online workplace for travel buyers and suppliers. Read More
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