Tour Operator

PhocusWire's in-depth coverage of the tour operator sector, featuring news, analysis, interviews, research and more on the brands in multi-day, single-day and packages, including their strategies, executives and positions in the market.

Thomas Cook takes mobile seriously with exchange app
News / Online
Thomas Cook takes mobile seriously with exchange app
By Kevin May | September 8, 2010
European tour operator Thomas Cook has taken its interest in mobile up a massive notch with the launch of a smartphone application for its currency service. Read More
Part Four of Four: Social media tips for the travel supplier
News / Online
Part Four of Four: Social media tips for the travel supplier
By Tim Hughes | August 27, 2010
Part Four: Craft product and content plans... And, the bonus one, Part Five: Start saying it and stick to it. Read More
Part Three of Four: Social media tips for the travel supplier
News / Online
Part Three of Four: Social media tips for the travel supplier
By Tim Hughes | August 26, 2010
Part Three: Start collecting data. All of it. Every single piece you can. Read More
Part Two of Four: Social media tips for the travel supplier
News / Online
Part Two of Four: Social media tips for the travel supplier
By Tim Hughes | August 25, 2010
Part Two: Start monitoring social media, make it a customer service and marketing priority. Read More
Part One of Four: Social media tips for the travel supplier
News / Online
Part One of Four: Social media tips for the travel supplier
By Tim Hughes | August 24, 2010
Part One: Decide who it is you want to talk to and what you want to say. Read More
Three alternatives to creating yet another online travel inspiration startup
News / Online
Three alternatives to creating yet another online travel inspiration startup
By Alex Bainbridge | August 17, 2010
It is natural for entrepreneurs new to the travel industry to focus on solving consumer problems or pain points. Read More
Thomas Cook on track for launch of online travel agency in October 2010
By Kevin May | August 11, 2010
European tour operator Thomas Cook has not let weak financial results hit its ambitions to launch an online travel agency to challenge the likes of Expedia and Priceline in Europe. Read More
TLabs Showcase - DayZipping
News / Online
TLabs Showcase - DayZipping
By Kevin May | August 3, 2010
TLabs Showcase focus on startups featuring US-based day trip planning and content site DayZipping. Read More
Ruba shuts website ten weeks after sale to Google
News / Online
Ruba shuts website ten weeks after sale to Google
By Kevin May | August 2, 2010
So that was the end of that - just two and a half months after supposedly being acquired by Google the trip planning and tour operating platform Ruba is no longer. Read More
TLabs Showcase - TourRadar
News / Online
TLabs Showcase - TourRadar
By Kevin May | July 6, 2010
TLabs Showcase focus on startups featuring Australia and Europe-based TourRadar. Read More
The most powerful travel distribution tool in the Long Tail is inspiration and connections
News / Online
The most powerful travel distribution tool in the Long Tail is inspiration and connections
By Siew Hoon Yeoh | June 16, 2010
Arguments vary over the best route to customers, whether it's distributed marketing, distribution of transactions or some other method. Read More
Spot the difference between two tour operator websites running trips to Nepal
News / Online
Spot the difference between two tour operator websites running trips to Nepal
By Kevin May | June 15, 2010
Not uncommon but a very live example of wholesale theft of content and functionality from travel websites by mysterious folk intent on masquerading as another business. Read More
Thomas Cook online travel agency project to complete within three years
News / Online
Thomas Cook online travel agency project to complete within three years
By Kevin May | June 15, 2010
More small but not insignificant nuggets of information emerging slowly from Thomas Cook about its plans to build and run an online travel agency in Europe. Read More
First Choice creates pre-trip customer web portal
News / Online
First Choice creates pre-trip customer web portal
By Kevin May | June 9, 2010
Neat idea from tour operator First Choice here with the launch of a microsite within its main web service that allows users to manage and prepare for their holiday. Read More
101Holidays gets married, launches wedding honeymoon travel site
News / Online
101Holidays gets married, launches wedding honeymoon travel site
By Kevin May | May 17, 2010
Image-led travel deals site 101Holidays is taking yet another step along the Long Tail of travel, this time with the launch of a site targeting newlyweds. Read More