Thought Leadership

Opinion / Technology

The intersection of travel and mobility requires a big effort on tech

By David Litwak - Ground Control | June 21, 2021

In order for integration businesses, or marketplaces, to exist you need to have enough of the industry onboarded and accessible - especially as mobility and travel come close together. Read More

Opinion / Technology

Travel with pride - 5 steps to supporting LGBTQ+ business travelers

By Suzanne Sangiovese - Riskline | June 17, 2021

LGBTQ+ travelers can face unique challenges when traveling abroad - many countries do not legally recognise same-sex marriage and more than 70 countries consider consensual LGBTQ+ relationships a crime. Read More

air-black-box-opinion-interlining-june-2021

Opinion / Distribution

The role of NDC and next-generation interlining in airlines’ recovery

By Patrick Edmond - Air Black Box | June 15, 2021

It’s time for an integrated solution involving full-service carriers, low-cost carriers and surface transport providers. Read More

Opinion / Technology

It's time to future-proof in-flight and at-sea connectivity

By Manik Vinnakota - Telesat | June 10, 2021

New Low Earth Orbit satellite networks can enable air and cruise companies to offer travelers faster and more reliable connectivity. Read More

Opinion / Online

The answer to group travel complexity? Transparency

By Julian Ing - Launchtrip | June 7, 2021

The smart use of technology and data can add much needed transparency to the group travel process. Read More

Opinion / Distribution

Why hotels are experiencing a sweet moment in direct sales

By Pablo Delgado - Mirai | June 4, 2021

A huge increase in share has meant that many hoteliers have changed their passive or neutral attitudes towards direct sales, considering it a strategic pillar in their distribution. Read More

Opinion / Online

Hello? Is anybody there? Travel companies are often ignoring customers

By Can Ozdoruk - Netomi | June 2, 2021

A new report from Netomi finds travel companies are failing to meet the demands of the modern traveler and are at risk of losing revenue and loyalty as a result. Read More

Opinion / Technology

Coaches and mentors can help the industry think through the recovery

By Carrie Fabris - CareerFrame | June 2, 2021

Uncertainty is everywhere and each of us is 100% responsible for what we say, think, do, and feel. It’s up to each of us to take our professional destiny into our own hands. Read More

Opinion / Technology

Why technology is the key to getting the world moving again

By David Taylor - Publicis Sapient | May 25, 2021

As it emerges from crisis, the travel industry should not consider a return to normal but rather rebuild itself with the future in mind. Read More

Opinion / Distribution

Will bureaucracy over vaccinations kill the travel industry?

By Dan Richards - Global Rescue | May 19, 2021

Governments need to achieve a level of coordination to ensure the smooth reopening of borders. Read More

Opinion / Technology

How to help DMOs transform travel through data and technology

By Luca Romozzi - Sojern | May 14, 2021

A modern approach to destination marketing is needed, especially in this upcoming recovery phase, combining technology and collaboration. Read More

Opinion / Online

Build now, pay later: How a reimagined booking experience can build customer confidence

By Dan Archer - Freestyle | May 13, 2021

A “build now, pay later” concept offers consumers the freedom they’re after, and could help the recovery of the travel industry. Read More

Opinion / Technology

How technology can define a new era of multi-day tours in travel

By Manuel Hilty - Nezasa | May 11, 2021

Multi-day tours have stood the test of time over a century and a half and the sector is now gearing up for growth in the post-pandemic era, driven by digitalization. Read More

Opinion / Online

What is the early impact of Google's free booking links for hotels?

By Fran Diéguez - Mirai | May 10, 2021

Eight weeks after Google's big move in hotel advertising, the dust has settled and we are finally able to evaluate performance based on a variable previously unavailable: data. Read More