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Opinion
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Distribution
Remember Bing? A different option for hotels to Google
By Paola Romero - Mirai
|
May 2, 2022
Bing offers another shopping window where a hotel can be seen by many users who are not on Google and who now end up with the OTAs, because they are the only ones bidding on a hotel.
Read More
Opinion
/
Online
Asia’s travelers are back with new preferences and expectations
By Hermione Joye - Google
|
April 29, 2022
Google shares data on recovery in APAC and how travel companies can seize the opportunity to capture consumer interest.
Read More
Opinion
/
Online
Short-term rental industry must do a better job vetting travelers
By Carl Shepherd
|
April 25, 2022
The co-founder of HomeAway says, with property owners becoming farther removed from those renting their properties, a new, stronger system is needed to minimize the chance of tragedy.
Read More
Opinion
/
Technology
How hoteliers can use email to capture the return of travel
By Jeff Haws - MessageGears
|
April 20, 2022
Even if we’re approaching pre-pandemic travel levels, you’re not communicating with time travelers from 2019. Travel has changed and so should a hotel's messaging.
Read More
Opinion
/
Technology
Business travel, sustainability must co‐exist in era of mobility
By Vivi Cahyadi Himmel - AltoVita
|
April 18, 2022
These key factors will drive conversions in the business travel space and help address climate change.
Read More
Opinion
/
Technology
Decentralization is not a dirty word in hospitality
By Vinod Kelwani - Technoheaven
|
April 13, 2022
When you evaluate the basis for a decentralized hospitality market, as a travel agent or online travel agency, you’d be forgiven for telling most people to go and wash their mouth out.
Read More
Opinion
/
Technology
The solution to missed revenue opportunities in hospitality
By Max Starkov - hospitality consultant and strategist
|
April 8, 2022
Hotels should create an integrated revenue generation commercial team to optimize guest engagement and boost revenues and profitability.
Read More
News
/
Online
Everyone hates bots, but the travel industry needs them
By Dr. Eduardo Rocha - GlobalDots
|
April 5, 2022
A security expert’s take on how travel and bots can peacefully coexist.
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Opinion
/
Technology
How airlines can improve the post-COVID payment experience
By Kristian Gjerding - CellPoint Digital
|
April 1, 2022
Airline payment managers can avoid a repeat of the lockdown refund chaos and ensure customers enjoy a turbulence-free payments journey.
Read More
Opinion
/
Technology
The art of “flirting” and generating revenue for hotels
By Shawn Tarter & Steve Turk
|
March 31, 2022
Investing in technology to entice travelers as they’re booking can help hoteliers drive incremental revenue and improve customer satisfaction.
Read More
Opinion
/
Distribution
Another dimension to diversity in travel: technology
By Pedro Camara and Manuel Hilty
|
March 23, 2022
The travel industry thrives on a need to find flexible sourcing models and technology to help solve the many challenges of supply chains.
Read More
Opinion
/
Technology
A call to airlines: start executing, stop innovating
By Irra Ariella Khi - Zamna
|
March 21, 2022
The technology required to support this for the industry already exists and is being deployed by leading airlines. It just isn’t being fully utilized - yet.
Read More
Opinion
/
Technology
Rethinking traveler experience for the loyalty land grab
By Tom Arundel - Quantum Metric
|
March 18, 2022
Optimizing the traveler experience isn’t just about getting travelers where they need to go but being empathetic to their unique situations and easing the stress and frustrations associated with travel.
Read More
Opinion
/
Startups
What an ambitious travel startup learned during a global pandemic
By Noam Toister - Bookaway Group
|
March 16, 2022
Acquiring multiple businesses as a startup has been quite a ride over the past nine months. Here are some of the learnings that Bookaway Group has taken from its experience.
Read More
Opinion
/
Technology
How to solve the lodging industry’s tech skills gap
By Sebastien Leitner - Cloudbeds
|
March 14, 2022
The industry must streamline training, prioritize technology that is easy to use and educate the next generation of hospitality workers.
Read More
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4 things to know about the future of the U.S. OTA market
Opinion
/
Online
World Tourism Day highlights need for sustainable destination strategies
News
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Technology
Expedia Group builds generative AI into multiple products in its “Fall Release”
News
/
Online
Poor security, clunky processes driving online hotel booking abandonment
News
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Online
Booking.com dominates review market share but is losing ground to Google
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The year in review and the year ahead presented by Phocuswright, PhocusWire and Miles Partnership
Event
The Phocuswright Conference 2023
Event
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Optimizing payments: Why travel revenue depends on it
News
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Online
Airbnb turns attention to other cities but would reopen talks with NYC
News
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Technology
Sabre launches AI-based seat upgrade tool in collaboration with Google, Hopper
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