Thought Leadership


The rise and fall of the iPad: 10 years of tablet travel
The rise and fall of the iPad: 10 years of tablet travel
By Glenville Morris - Travelport  | January 27, 2020
A look at the rise and fall - and maybe rise again? - of the iPad and its use in travel on the 10th anniversary of the product announcement. Read More
Opinion | Technology
Why the short-term rental industry needs to pay attention to niche sites
Why the short-term rental industry needs to pay attention to niche sites
By James Burrows - Rentals United  | January 14, 2020
For the short-term rental industry to reach new customers, get new business and elevate revenue, niche sites are worth taking seriously. Read More
Opinion | Online
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Are you ready to create and manage a green travel policy?
By Johnny Thorsen  | January 13, 2020
Simplified offset processes, "carbon consciousness" as a characteristic of loyalty and buying decisions based on emission output may become some of the hallmark's of a green travel program. Read More
Opinion | Online
Yes, sustainable tourism is within reach
Yes, sustainable tourism is within reach
By Felipe Calderon Hinojosa  | January 8, 2020
A better world is the hot destination of a more sustainable tourism industry. Read More
Opinion | Online
Five things you can do today to empower women in travel technology
Five things you can do today to empower women in travel technology
By Jillian Kossman - iSeatz  | January 8, 2020
Correcting gender imbalance and promoting diversity can lead to higher business growth and long-term profitability. Read More
Opinion | Online
The next decade of change in the travel industry
The next decade of change in the travel industry
By Abhijit Pal - Expedia Group  | December 30, 2019
Expedia Group's head of research for the Travel Partners Group shares his predictions - some obvious and some outlandish - for the next 10 years. Read More
Opinion | Technology
Airports in 2020 and beyond - it's not just all about the airlines
Airports in 2020 and beyond - it's not just all about the airlines
By Benoit Verbaere - SITA  | December 24, 2019
Over the next decade, we will witness an exponentially accelerated pace of change as digital native passengers and airport staff embrace transformative technologies. Read More
Opinion | Technology
Why 2020 will be the "Year of Airbnb"
Why 2020 will be the "Year of Airbnb"
By Guy Westlake  | December 17, 2019
With Airbnb’s announced IPO, 2020 is set to be a defining moment in the alternative accommodation industry’s lifecycle. Read More
Opinion | Online
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Six ways travel marketing will advance in 2020
By Lauren DeMetro - Partnerize  | December 16, 2019
Travel brands will lead the way in marketing innovation in 2020, says Partnerize customer success director Lauren DeMetro. Read More
News | Online
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Millennials, attribute-based selling, "rogue" OTAs - what hospitality looks like in 2020
By Dave Collier - OTA Insight  | December 13, 2019
In travel and hospitality, it’s tough to single out the most significant forecasts for next year, but these developments will be ones to watch in 2020. Read More
Opinion | Distribution
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How airline customer experience will take off with artificial intelligence
By Puneet Mehta - Netomi  | December 11, 2019
Netomi CEO Puneet Mehta says 2020 will be a pivotal year for use of artificial intelligence in the airline industry.  Read More
News | Technology
An entrepreneur's vision on the turnaround needed at Expedia Group
An entrepreneur's vision on the turnaround needed at Expedia Group
By Alex Bainbridge - Autoura  | December 9, 2019
Expedia Group's strategy is unlikely to shift immediately, but it's not too late to apply a new position around acquisitions and put the business back on track at the top table. Read More
News | Startups
Lessons to reflect on after Expedia Group board presses the nuclear button
Lessons to reflect on after Expedia Group board presses the nuclear button
By Yeoh Siew Hoon - WebInTravel  | December 6, 2019
Clearly, Mark Okerstrom's "Everest" was deemed one mountain too high by the chairman of the board, Barry Diller - but the ex-CEO was trying his hardest. Read More
Opinion | Online
Better, faster, easier: How business travel will transform by 2025
Better, faster, easier: How business travel will transform by 2025
By Danny Finkel - TripActions  | December 6, 2019
A combination of new technology and elevated standards will create the ultimate win-win-win, allowing suppliers, corporate travel managers and business travelers to work together towards unprecedented... Read More
Opinion | Distribution
The big travel payment trends coming in 2020
The big travel payment trends coming in 2020
By Jeremy Dyball - Amadeus  | December 3, 2019
Things are changing rapidly in the area of travel payments - an executive from Amadeus weighs in with four predictions for the coming year. Read More
Opinion | Online