Thought Leadership

amadeus-payment-trends-2022
Opinion / Technology
Four trends shaping travel fintech in 2022
By Jean-Christophe Lacour and Damian Alonso - Amadeus | January 7, 2022
Amadeus payment executives offer thoughts on what to expect in the rapidly developing world of financial technology solutions for travel.    Read More
No, guests do not require human-provided services in hospitality
Opinion / Technology
No, guests do not require human-provided services in hospitality
By Max Starkov - hospitality consultant and strategist | January 4, 2022
Max Starkov makes a case that in five years, hotels will operate with about 50% of the staff they had in 2019 – and that’s not a bad thing.   Read More
optii-solutions-opinion-2022
Opinion / Technology
Better tech and decision-making are hotel trends to watch for in 2022
By Katherine Grass - Optii Solutions | December 20, 2021
Here are two of the big shifts these changes have catalyzed within the hospitality sector and are likely to have an impact on how hotels run in 2022. Read More
sojern-opinion-travel-marketing
Opinion / Online
Travel marketers must focus on the new customer-first experience
By Kurt Weinsheimer - Sojern | December 14, 2021
Sojern’s chief solutions officer outlines three strategies travel marketers can use to entice consumers to book now and into the future.   Read More
How rentals can prepare for and manage regulatory shifts
Opinion / Online
How rentals can prepare for and manage regulatory shifts
By Pamela Knudsen - Avalara | November 30, 2021
It's important that owners take a moment to understand new efforts to enforce marketplace legislation around lodging, lest they trip into the myriad of compliance-related potholes that are popping up... Read More
betting-on-women-leaders-in-travel-2
Opinion / Online
Why gambling on women in travel is a good bet
By Carrie Tayloe Keplinger - Go City | November 25, 2021
How fostering an uplifting environment for women has spurred growth for one travel company. Read More
How lodging businesses can boost technology use to remain competitive
Opinion / Technology
How lodging businesses can boost technology use to remain competitive
By Adam Harris - Cloudbeds | November 12, 2021
The smartest hotel owners and operators will emerge from the COVID-19 pandemic with new digital strategies that will prepare their businesses for the future. Read More
How airlines can scratch the traveling itch and recoup revenues
Opinion / Technology
How airlines can scratch the traveling itch and recoup revenues
By Mike Slone - PROS | November 11, 2021
Airlines are feeling empowered to recoup the revenues that they lost during the pandemic. But challenges remain and a major shift in the way airlines leverage technology is required. Read More
Short-term rentals have become inexorable
Opinion / Online
Short-term rentals have become inexorable
By Tom Caton - AirDNA | November 4, 2021
The dam has broken on short-term rentals becoming an asset class with fantastic returns available to all. Read More
Is the Metaverse a friend or foe to travel?
Opinion / Technology
Is the Metaverse a friend or foe to travel?
By Matthew Chapman - Vibe | November 2, 2021
We shouldn’t overlook that to a significant extent the Metaverse is already upon us. Think virtual reality video gaming, crypto currencies, immersive online shopping experiences. Read More
kantox-op-ed
Opinion / Technology
COVID shows need for currency automation in travel
By Marc Padrosa - Kantox | October 28, 2021
Here's how travel brands can benefit by automating the foreign exchange risk management process. Read More
Four truths about cloud-based management systems
Opinion / Technology
Four truths about cloud-based management systems
By Warren Dehan - Maestro | October 25, 2021
Here is what hotels need to know about cloud-based technology and property management systems. Read More
Urban air mobility is taking off - every travel brand needs a plan
Opinion / Technology
Urban air mobility is taking off - every travel brand needs a plan
By Scott Davidson - Accenture | October 19, 2021
The disruptive potential of urban air mobility is such that no travel company can afford to wait before thinking through the implications. Read More
Microservice tech is the future for hotels, part 2
Opinion / Technology
Microservice tech is the future for hotels, part 2
By Anthony Hunt - Shiji Group | October 18, 2021
In the second part of his analysis of hotel PMS architecture%2c Shiji Group%27s Anthony Hunt explains why microservice technology has benefits the industry needs to modernize. Read More
Microservice tech is the future for hotels, part 1
Opinion / Technology
Microservice tech is the future for hotels, part 1
By Anthony Hunt - Shiji Group | October 15, 2021
Legacy systems built on client-server architecture lack the efficiency and scalability now available in more modern technology.      Read More