Thought Leadership


The big travel payment trends coming in 2020
The big travel payment trends coming in 2020
By Jeremy Dyball - Amadeus  | December 3, 2019
Things are changing rapidly in the area of travel payments - an executive from Amadeus weighs in with four predictions for the coming year. Read More
Opinion | Online
Google's playbook to become a Super App in travel
Google's playbook to become a Super App in travel
By Mario Gavira  | December 2, 2019
Combine a global army of local experts with Google’s unlimited capacity to track movements of all its Maps users and you get the picture: a rapidly expanding database of the nearly entire human... Read More
Opinion | Online
Read between the lines of travel startup funding to prepare for the future
Read between the lines of travel startup funding to prepare for the future
By Simon Ferguson - Travelport  | November 28, 2019
Travelport's Simon Ferguson says Phocuswright's startup funding report tells the story of the travel industry's future.      Read More
Opinion | Startups
voice-search-marketing
Why voice is the travel marketers’s next destination
By Joel Davis - Mighty Social  | November 20, 2019
A new voice-enabled era for travel is coming, and now is the time for brands to take advantage of it. Read More
Opinion | Technology
tour-operators-machine-learning
Why are tour operators neglecting machine learning?
By Nigel Beighton - chief information officer, Atcore  | November 13, 2019
Machine learning is underused in the travel industry, yet it could significantly improve efficiency. Read More
Opinion | Technology
iata-air-retailing-issues
The three biggest tech-led trends for airlines right now
By Philippe Der Arslanian - Answair  | November 12, 2019
Philippe Der Arslanian shares his take from IATA's recent Airline Industry Retailing Symposium in Bangkok. Read More
Opinion | Technology
Growing confidence through empowerment: What women need to advance in travel
Growing confidence through empowerment: What women need to advance in travel
By Cady Wolf - Sojern  | November 6, 2019
Men are 70% more likely to hold executive positions over women - but what's holding women back? The system, the industry or something else? Read More
Opinion | Online
Curious where social media is going? The travel industry leads the way
Curious where social media is going? The travel industry leads the way
By Martin Stoll - Sparkloft Media.  | October 30, 2019
Travel and tourism has been leading content sharing well before the conception of today’s popular platforms; a consistent trend for years. Read More
Opinion | Online
The search for genuine "disruption" in the travel industry
The search for genuine "disruption" in the travel industry
By Peter Matthews - Nucleus  | October 24, 2019
Now traditional business models have been turned on their heads by the likes of Uber, Airbnb, Amazon and Google there is a tendency for many brands to believe they need to roll up their sleeves and face... Read More
Opinion | Startups
Automating the travel industry needs an intelligent approach
Automating the travel industry needs an intelligent approach
By Maxim Sevastianov - Traveknowledgy  | October 22, 2019
Whether an online travel agency, travel management company, travel agent or indeed any business operating in the travel industry, automation saves time and allows resources to be diverted elsewhere. Read More
Opinion | Technology
hotel-distribution-thomas-cook
Surviving Thomas Cook: Damage to hotel ecosystem shows distribution mix is vital anywhere
By Douglas Green - Duetto  | October 17, 2019
For those hotels now in the eye of the Thomas Cook storm, better days could lie ahead if they get more strategic with their channel distribution. Read More
Opinion | Distribution
Future proof, defined: 10 things to look for when considering new hotel tech
Future proof, defined: 10 things to look for when considering new hotel tech
By David Berger - Volara  | October 16, 2019
In the hotel industry, where cost often drives decisions over value, the term "future proof" is often heard, yet equally often ignored.  Read More
Opinion | Technology
SME-travel-startups-thomas-cook
Thomas Cook - Tech lessons for small travel businesses from the fall of a giant
By George Dumitru - WBE.travel  | October 15, 2019
The reasons for Thomas Cook’s collapse will become clearer over time, but for now here are some of its issues which should provide SMEs with some talking points for the boardroom and water cooler alike. Read More
Opinion | Technology
age of convergence
Travel brands, take note: The Age of Convergence is here
By Klaus Kohlmayr - IDeaS  | October 11, 2019
The Age of Convergence isn’t a pie‐in‐the‐sky idea or something that may happen in the future. Convergence is already happening every day, and it’s a part of our daily lives, even if we can’t see it. Read More
Opinion | Technology
When it comes to LiDAR and the opportunities in travel, Elon Musk is wrong
When it comes to LiDAR and the opportunities in travel, Elon Musk is wrong
By Sam Kamel - iinside  | October 9, 2019
Rather than dramatically ringing the death knell for LiDAR, Musk's comments earlier this year merely underscore the fact that LiDAR has an awareness issue, no pun intended. Read More
Opinion | Technology