Thought Leadership

 alt='Remember Bing? A different option for hotels to Google'  Title='Remember Bing? A different option for hotels to Google'
Opinion / Distribution
Remember Bing? A different option for hotels to Google
By Paola Romero - Mirai | May 2, 2022
Bing offers another shopping window where a hotel can be seen by many users who are not on Google and who now end up with the OTAs, because they are the only ones bidding on a hotel. Read More
 alt='wit-google-trend'  Title='wit-google-trend'
Opinion / Online
Asia’s travelers are back with new preferences and expectations
By Hermione Joye - Google | April 29, 2022
Google shares data on recovery in APAC and how travel companies can seize the opportunity to capture consumer interest.   Read More
 alt='carl-shepherd-opinion'  Title='carl-shepherd-opinion'
Opinion / Online
Short-term rental industry must do a better job vetting travelers
By Carl Shepherd | April 25, 2022
The co-founder of HomeAway says, with property owners becoming farther removed from those renting their properties, a new, stronger system is needed to minimize the chance of tragedy. Read More
 alt='How hoteliers can use email to capture the return of travel'  Title='How hoteliers can use email to capture the return of travel'
Opinion / Technology
How hoteliers can use email to capture the return of travel
By Jeff Haws - MessageGears | April 20, 2022
Even if we’re approaching pre-pandemic travel levels, you’re not communicating with time travelers from 2019. Travel has changed and so should a hotel's messaging. Read More
 alt='Business travel, sustainability must co‐exist in era of mobility'  Title='Business travel, sustainability must co‐exist in era of mobility'
Opinion / Technology
Business travel, sustainability must co‐exist in era of mobility
By Vivi Cahyadi Himmel - AltoVita | April 18, 2022
These key factors will drive conversions in the business travel space and help address climate change. Read More
 alt='Decentralization is not a dirty word in hospitality'  Title='Decentralization is not a dirty word in hospitality'
Opinion / Technology
Decentralization is not a dirty word in hospitality
By Vinod Kelwani - Technoheaven | April 13, 2022
When you evaluate the basis for a decentralized hospitality market, as a travel agent or online travel agency, you’d be forgiven for telling most people to go and wash their mouth out. Read More
 alt='The solution to missed revenue opportunities in hospitality'  Title='The solution to missed revenue opportunities in hospitality'
Opinion / Technology
The solution to missed revenue opportunities in hospitality
By Max Starkov - hospitality consultant and strategist | April 8, 2022
Hotels should create an integrated revenue generation commercial team to optimize guest engagement and boost revenues and profitability. Read More
 alt='globaldots-opinion-bots'  Title='globaldots-opinion-bots'
News / Online
Everyone hates bots, but the travel industry needs them
By Dr. Eduardo Rocha - GlobalDots | April 5, 2022
A security expert’s take on how travel and bots can peacefully coexist.   Read More
 alt='How airlines can improve the post-COVID payment experience'  Title='How airlines can improve the post-COVID payment experience'
Opinion / Technology
How airlines can improve the post-COVID payment experience
By Kristian Gjerding - CellPoint Digital | April 1, 2022
Airline payment managers can avoid a repeat of the lockdown refund chaos and ensure customers enjoy a turbulence-free payments journey. Read More
 alt='The art of “flirting” and generating revenue for hotels'  Title='The art of “flirting” and generating revenue for hotels'
Opinion / Technology
The art of “flirting” and generating revenue for hotels
By Shawn Tarter & Steve Turk | March 31, 2022
Investing in technology to entice travelers as they’re booking can help hoteliers drive incremental revenue and improve customer satisfaction. Read More
 alt='Another dimension to diversity in travel: technology'  Title='Another dimension to diversity in travel: technology'
Opinion / Distribution
Another dimension to diversity in travel: technology
By Pedro Camara and Manuel Hilty | March 23, 2022
The travel industry thrives on a need to find flexible sourcing models and technology to help solve the many challenges of supply chains. Read More
 alt='A call to airlines: start executing, stop innovating'  Title='A call to airlines: start executing, stop innovating'
Opinion / Technology
A call to airlines: start executing, stop innovating
By Irra Ariella Khi - Zamna | March 21, 2022
The technology required to support this for the industry already exists and is being deployed by leading airlines. It just isn’t being fully utilized - yet. Read More
 alt='Rethinking traveler experience for the loyalty land grab'  Title='Rethinking traveler experience for the loyalty land grab'
Opinion / Technology
Rethinking traveler experience for the loyalty land grab
By Tom Arundel - Quantum Metric | March 18, 2022
Optimizing the traveler experience isn’t just about getting travelers where they need to go but being empathetic to their unique situations and easing the stress and frustrations associated with travel. Read More
 alt='What an ambitious travel startup learned during a global pandemic'  Title='What an ambitious travel startup learned during a global pandemic'
Opinion / Startups
What an ambitious travel startup learned during a global pandemic
By Noam Toister - Bookaway Group | March 16, 2022
Acquiring multiple businesses as a startup has been quite a ride over the past nine months. Here are some of the learnings that Bookaway Group has taken from its experience. Read More
 alt='cloudbeds-upskill-tech'  Title='cloudbeds-upskill-tech'
Opinion / Technology
How to solve the lodging industry’s tech skills gap
By Sebastien Leitner - Cloudbeds | March 14, 2022
The industry must streamline training, prioritize technology that is easy to use and educate the next generation of hospitality workers. Read More