Thought Leadership


What is the digital outlook for 2021 in business travel?
What is the digital outlook for 2021 in business travel?
By Pascal Benn - Focus Travel Partnership | January 15, 2021
A travel management company operating in Jan 2021 will be faced with a whole new set of challenges compared to both 2020 and 2019. Read More
Opinion | Technology
How tours, activities and attractions can future-proof operations following a rollercoaster ride
How tours, activities and attractions can future-proof operations following a rollercoaster ride
By John Maguire - TripAdmit | January 12, 2021
Activity providers will need to make changes to future-proof their business and in order to do so they will need to focus on three key areas - product offering, pricing and sales channels. Read More
Opinion | Technology
The top 8 travel risks for 2021
The top 8 travel risks for 2021
By Adam Schrader - Riskline | January 11, 2021
For companies planning and managing employee travel in the year ahead, here are the top travel risks for 2021. Read More
Opinion | Online
hotel-tech-trends
What will dominate 2021 hospitality tech trends? Digitization and data
By Andrew Metcalfe - Guestline | January 6, 2021
The increased adoption of both data analysis and digitization will be driven by not only the need to manage operations correctly, but also the need to manage operations more efficiently. Read More
Opinion | Technology
What vacation rentals can learn from hotels about growth
What vacation rentals can learn from hotels about growth
By Connor VanDaveer - Koddi | January 4, 2021
While the vacation rental and alternative accommodation markets have flourished recently, property owners and technology intermediaries can learn from their counterparts in the hotel space to keep this... Read More
Opinion | Distribution
travel-audience-dmo
How tourism organizations can stay a step ahead of competing destinations
By Freddy Friedman - travel audience | December 31, 2020
Tourism organizations can use data and AI to understand visitors and adjust campaigns as restrictions lift. Read More
Opinion | Technology
Why it’s still the Roaring ‘20s for hotel revenue management
Why it’s still the Roaring ‘20s for hotel revenue management
By Klaus Kohlmayr - IDeaS | December 30, 2020
What if we could look at the COVID‐19 crisis as the vehicle to lead to a fundamental shift in how the industry generates and optimizes revenues? Read More
Opinion | Distribution
Four trends that will shape business travel in 2021
Four trends that will shape business travel in 2021
By Alex Kaluzny - Egencia | December 30, 2020
For C-suites and travel managers, acknowledging and adapting to these trends will be an essential part of building traveler confidence and reintroducing in-person meetings. Read More
Opinion | Online
Three big ideas that will change hospitality in 2021
Three big ideas that will change hospitality in 2021
By Michael Bennett - Cendyn | December 29, 2020
What can hotels do to make sure they are prepared for a busy summer and lay a foundation to serve new segments should business travel remain depressed into 2022 - and potentially beyond? Read More
Opinion | Technology
Tourism organizations need to rethink their success metrics in 2021
Tourism organizations need to rethink their success metrics in 2021
By Celine Chaussegros - Sojern | December 28, 2020
Tourism boards with limited resources can no longer rely on outdated metrics to deliver results. Read More
News | Distribution
Travel trends in 2021 - prepare for a year of new opportunities
Travel trends in 2021 - prepare for a year of new opportunities
By Amadeus | December 22, 2020
Predicting the future is impossible but imagining a way forward is critical. Here are six trends we see shaping travel in 2021. Read More
Opinion | Technology
What to expect from hotel tech in 2021
What to expect from hotel tech in 2021
By Juan Carlos Abello - Nuvola | December 17, 2020
Technology will be one of the biggest tools at the hospitality industry’s disposal to enhance health and safety standards upon reopening and gaining the trust of travelers in 2021. Read More
Opinion | Technology
tech-trends-aviation
Six tech trends paving the way for transformation in aviation
By David Lavorel - SITA | December 16, 2020
Advances in technologies such as biometrics and blockchain are accelerating change in the aviation industry. Read More
Opinion | Technology
sevenrooms-op-ed
Uncovering and understanding the modern hotel guest
By Joel Montaniel - SevenRooms | December 16, 2020
As hoteliers implement new technologies and prioritize health and safety initiatives, they should not forget the value of traditional pillars of hospitality such as personalization and great food and... Read More
Opinion | Online
Why true diversity and inclusion demands a global approach
Why true diversity and inclusion demands a global approach
By Gillian Tans - Booking.com | December 15, 2020
Fighting for equal representation means fighting for the recovery of our industry - and it’s vital for the future of travel. Read More
Opinion | Online
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