Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

Why Sabre's TripCase pivot may be strategic and lucrative in the long term
News / Technology
Why Sabre's TripCase pivot may be strategic and lucrative in the long term
By Sean O'Neil | August 2, 2013
TripCase used to be primarily a B2C play but Sabre wants to make it a B2B/B2C play. But can the app... Read More
(Sad) Sign of the times - parents take at least three gadgets on a trip just to keep the kids happy
News / Technology
(Sad) Sign of the times - parents take at least three gadgets on a trip just to keep the kids happy
By Kevin May | June 7, 2013
Remember the good ol' days when kids would build sandcastles on the beach for hours, explore the nooks... Read More
CWT brings virtual face to mobile service
News / Technology
CWT brings virtual face to mobile service
By Linda Fox | April 16, 2013
Carlson Wagonlit Travel plans customer trials this year of a mobile service fronted by an avatar... Read More
Concur continues spending spree, acquires ConTgo for location-based services
News / Technology
Concur continues spending spree, acquires ConTgo for location-based services
By Linda Fox | March 11, 2013
Concur has acquired mobile specialist ConTgo with terms of the deal undisclosed... Read More
Tablets replacing paper menus in restaurants – a long-term trend or too problematic?
News / Technology
Tablets replacing paper menus in restaurants – a long-term trend or too problematic?
By Karthick Prabu | February 20, 2013
Traditionally, restaurants had their menus in paper/booklet form. In the early mobile revolution from... Read More
$50k bounty in latest round the world travel blogging competition
News / Technology
$50k bounty in latest round the world travel blogging competition
By Linda Fox | January 28, 2013
Online travel guide My Destination is taking the go big or go home approach with its competition... Read More
Why is there no HotelTonight for airline tickets?
News / Technology
Why is there no HotelTonight for airline tickets?
By Timothy O'Neil-Dunne | December 21, 2012
Answering a reader question with some in-depth analysis.... Read More
5 mobile trends shaping how travel companies can reach consumers
News / Technology
5 mobile trends shaping how travel companies can reach consumers
By Sean O'Neil | October 31, 2012
When it comes to tablet devices, it’s the middle age ranges that show highest take-up. That, and other... Read More
WorldMate mobile trip manager sells to Carlson Wagonlit
News / Technology
WorldMate mobile trip manager sells to Carlson Wagonlit
By Kevin May | October 31, 2012
Big move in the world of trip planning and travel management with business travel system provider... Read More
Google Now pushes itinerary and travel notifications, and Google Translate translates text in photos
News / Technology
Google Now pushes itinerary and travel notifications, and Google Translate translates text in photos
By Sean O'Neil | August 14, 2012
Google recently released upgrades for two of its free products -- Google Translate and Google Now --... Read More
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Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
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Get real: The power of combining AI with authentic intelligence
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Changing traveler patterns, evolving customer needs drive demand for travel insurance
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Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More