Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

How Lufthansa Group is investing in the customer experience
News / Technology
How Lufthansa Group is investing in the customer experience
By Linda Fox | June 27, 2024
Lufthansa Group's customer experience lead Tamur Goudarzi Pour shares its priorities for the next few... Read More
Technology feeds innovation boom for hospitality at HITEC 2024
News / Technology
Technology feeds innovation boom for hospitality at HITEC 2024
By D.J. Catron | June 26, 2024
As travel companies shift from marveling at the surging potential of artificial intelligence, a walk... Read More
Strawberry becomes first hotel group to enable mobile keys in Google Wallet
News / Technology
Strawberry becomes first hotel group to enable mobile keys in Google Wallet
By Mitra Sorrells | June 25, 2024
 The NFC mobile key is now in use at the company’s Clarion Hotel Post in Sweden and has been... Read More
Accelya introduces new service to expedite NDC implementation
News / Technology
Accelya introduces new service to expedite NDC implementation
By Mitra Sorrells | June 25, 2024
Accelya said FLX Select can help airlines implement NDC offer generation and order creation in 90... Read More
SITA acquires airline flight operations specialist ASISTIM
News / Technology
SITA acquires airline flight operations specialist ASISTIM
By Mitra Sorrells | June 20, 2024
SITA said the deal will help airlines of all sizes to outsource part of their operations to enhance... Read More
Lighthouse acquires market data specialist HQ revenue
News / Technology
Lighthouse acquires market data specialist HQ revenue
By Linda Fox | June 20, 2024
Lighthouse (formerly OTA Insight) is making its fifth acquisition in recent years as it continues to... Read More
Travel Tech Show 2024
Event / Technology
Travel Tech Show 2024
June 19-20, 2024
London... On Demand
Sabre Hospitality deploys first generative AI tool
News / Technology
Sabre Hospitality deploys first generative AI tool
By Linda Fox | June 18, 2024
SynXis Concierge.AI will initially be used by Sabre’s customer care and delivery team to improve... Read More
No big bang for generative AI in corporate travel yet
News / Technology
No big bang for generative AI in corporate travel yet
By Linda Fox | June 18, 2024
On the eve of the Business Travel Show Europe, PhocusWire catches up with corporate travel executives... Read More
Are technology advances helping hotels see the bigger picture?
News / Technology
Are technology advances helping hotels see the bigger picture?
By Linda Fox | June 17, 2024
Rebecca Suiker from The Social Hub and Paul van Meerendonk from IDeaS discuss how advances in... Read More
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From Our Partners
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More