Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

In the wake of CrowdStrike, how tech can shape travel crisis planning
News / Technology
In the wake of CrowdStrike, how tech can shape travel crisis planning
By Morgan Hines | July 26, 2024
On the heels of last week’s CrowdStrike outage, the question of how to manage mass delays and... Read More
Canary Technologies helps TUI improve hotel guest experience
News / Technology
Canary Technologies helps TUI improve hotel guest experience
By Linda Fox | July 25, 2024
Canary will provide TUI properties with solutions to enhance the guest experience such as mobile... Read More
Grazzy adds $4 million for growth of digital tipping platform
News / Technology
Grazzy adds $4 million for growth of digital tipping platform
By Linda Fox | July 25, 2024
The funding for the Texas-based company will go toward recruitment as well as speeding up customer... Read More
The importance of “small wins” in developing a long-term AI strategy
News / Technology
The importance of “small wins” in developing a long-term AI strategy
By Mitra Sorrells | July 25, 2024
Agent Studio's Cesc Vilanova and Acai Travel's Riky Vittoria - two people who have been developing... Read More
Report: Travel fintech - Monetizing the new era of customer care
From Our Partners / Technology
Report: Travel fintech - Monetizing the new era of customer care
By Cathy Walsh | July 24, 2024
In this exclusive report from PhocusWire and HTS, find out how fintech products that address pain... Read More
Exoticca lands €60M investment to grow multi-day tours platform
News / Technology
Exoticca lands €60M investment to grow multi-day tours platform
By Linda Fox | July 24, 2024
Exoticca said the investment will go towards bringing in AI capabilities to its technology platform as... Read More
Delta apologizes, DOT opens investigation into flight disruptions
News / Technology
Delta apologizes, DOT opens investigation into flight disruptions
By Morgan Hines | July 23, 2024
The airline is “painfully aware” of its slow comeback after Friday’s global IT outage, Delta president... Read More
MakeMyTrip first quarter driven by robust travel demand
News / Online
MakeMyTrip first quarter driven by robust travel demand
By Linda Fox | July 23, 2024
MakeMyTrip group CEO Rajesh Magow said "multiple macroeconomic drivers," including government... Read More
Google no longer removing third-party cookies, new Chrome experience planned
News / Technology
Google no longer removing third-party cookies, new Chrome experience planned
By Linda Fox | July 23, 2024
Travel brands and other e-commerce sellers have been focused on developing first-party data strategies... Read More
Travel industry experts talk next gen bets and new tech disarray
News / Technology
Travel industry experts talk next gen bets and new tech disarray
By Linda Fox | July 22, 2024
Rod Cuthbert, founder of Viator, and Aaron Gowell, co-founder and CEO of SilverRail Technologies,... Read More
Sponsored Content
From Our Partners
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More