Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

OpenAI chairman shares vision on travel’s AI future
News / Technology
OpenAI chairman shares vision on travel’s AI future
By Morgan Hines | September 19, 2025
Bret Taylor, chairman of the board for OpenAI and co-founder of AI startup Sierra, discussed how he... Read More
64% of travelers would pay for AI assistant to provide in-trip information
News / Technology
64% of travelers would pay for AI assistant to provide in-trip information
By Abby Crotty | September 18, 2025
The Amadeus study investigates the role new technology plays in transforming the travel industry with... Read More
Are we primed for an AI crash? Travel stakeholders weigh in
News / Technology
Are we primed for an AI crash? Travel stakeholders weigh in
By Morgan Hines | September 18, 2025
Are we having technology innovation déjà vu? Many are likening AI’s rise to the dot-com era that led... Read More
The New Age(nts) Trend Series Part 5: Convergence of GenAI with digital Identity
Event / Technology
The New Age(nts) Trend Series Part 5: Convergence of GenAI with digital Identity
September 17, 2025
Join Phocuswright for this series of online conversations exploring the impact of generative AI and... On Demand
Airbnb to launch hotel interface
News / Technology
Airbnb to launch hotel interface
By Morgan Hines | September 17, 2025
Brian Chesky’s discussion of a hotel feature on the Airbnb app follows a fee structure change that... Read More
Hotels and innovation—keeping guests and staff center stage
From Our Partners / Technology
Hotels and innovation—keeping guests and staff center stage
By Chelsea Salamone - Thayer Investment Partners | September 17, 2025
Ultimately, hospitality tech must never lose sight of the human element inherent in a terrific guest... Read More
The U.S. travel booking path fractured by social media, technology
News / Technology
The U.S. travel booking path fractured by social media, technology
By Morgan Hines | September 17, 2025
Younger travelers are straying from the traditional booking path in favor of technology-fueled... Read More
Lufthansa, Amadeus test digital ID wallet for travel in Europe
News / Technology
Lufthansa, Amadeus test digital ID wallet for travel in Europe
By Linda Fox | September 16, 2025
The test focused on self-service check-in as well as bag drop, security services and boarding.... Read More
TourRadar launches ‘AI Discovery’ ChatGPT, Instagram, MCP integrations
News / Technology
TourRadar launches ‘AI Discovery’ ChatGPT, Instagram, MCP integrations
By Morgan Hines | September 15, 2025
The new tools are aimed at reimagining how travelers discover and book tours that span multiple days.... Read More
Tripadvisor CEO Matt Goldberg talks SEO, shift to AI
News / Technology
Tripadvisor CEO Matt Goldberg talks SEO, shift to AI
By Morgan Hines | September 12, 2025
Tripadvisor has adjusted its strategy, building on its existing internet credibility to fit a changing... Read More
Sponsored Content
From Our Partners
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More