Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

Digital disruption in China shows anything possible from e-commerce giants
Notated News / Technology
Digital disruption in China shows anything possible from e-commerce giants
By Mohan Subramaniam and Raj Rajgopal - Sloan MIT | February 26, 2019
Recent events in the Chinese banking industry to highlight how these massive digital newcomers gain... Read More
resbird-amadeus
News / Distribution
Customer details stolen from Amadeus distributor in India
By Linda Fox | February 25, 2019
Customer information was stolen from Resbird Technologies, an independent distributor for Amadeus in... Read More
Accor goes down experiences route as it unveils All loyalty platform
News / Distribution
Accor goes down experiences route as it unveils All loyalty platform
By Linda Fox | February 22, 2019
Accor has unveiled its new loyalty platform All combining its loyalty program and distribution.... Read More
Seamless and secure cross-border travel - the tech is here, collaboration needed next
Opinion / Technology
Seamless and secure cross-border travel - the tech is here, collaboration needed next
By Liselotte de Maar and Rajeev Kaul - Accenture | February 22, 2019
Using biometrics and cryptography, KTDI enables the creation of unique, verifiable and secure digital... Read More
ATPCO Routehappy integration
News / Technology
ATPCO boosts retail solution with complete integration of Routehappy
By Mitra Sorrells | February 21, 2019
ATPCO says its full integration of Routehappy products and staff is boosting its retail solutions and... Read More
Expedia-EPS-Illustration8-2
News / Technology
Expedia Partner Solutions builds partner program for tech companies
By Linda Fox | February 21, 2019
Expedia Partner Solutions says it wants to establish a closer relationship via its certified... Read More
Solutions for your mobile payment journey
News / Technology
Solutions for your mobile payment journey
By Worldpay | February 21, 2019
With the massive shift of people using mobile phones, travel companies should look to offer a seamless... Read More
Travelers have big frustrations with in-destination services online
News / Technology
Travelers have big frustrations with in-destination services online
By Linda Fox | February 20, 2019
The Destination X study from Amadeus spoke to 1,000 travelers about their frustrations with services... Read More
Chinese web giants come together to make travel "smarter"
News / Technology
Chinese web giants come together to make travel "smarter"
By Kevin May | February 19, 2019
Two of China's biggest digital brands - Baidu and Ctrip - are collaborating in a bid to develop... Read More
Distributed ledger technology can bring rate parity to hotel distribution
Opinion / Technology
Distributed ledger technology can bring rate parity to hotel distribution
By Nadim El Manawy - Arise Travel | February 15, 2019
We ask if distribution technology in use today has been designed with goals that are out of... Read More
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Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
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Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More