Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

Sitecore acquires travel personalization platform Boxever
News / Technology
Sitecore acquires travel personalization platform Boxever
By Kevin May | March 3, 2021
Boxever was created in 2011 and built a digital optimization platform to use a brand's user data and... Read More
What the recent TripActions investment means for the rest of us in business travel
Opinion / Technology
What the recent TripActions investment means for the rest of us in business travel
By Jeff Berk - Tripkicks | March 3, 2021
Even if business travel doesn't return to 2019 figures, investors know it will come back – and it will... Read More
terry-jones-pulse
News / Technology
VIDEO: Terry Jones on health passports, standards and restoring consumer confidence
By Mitra Sorrells | March 2, 2021
Travel industry veteran Terry Jones discusses the need for collaboration and communication as the... Read More
VIDEO: Safer and seamless travel - a medical perspective
News / Technology
VIDEO: Safer and seamless travel - a medical perspective
By PhocusWire | March 1, 2021
In the interview we discuss vaccines, antibody testing and, crucially for the travel industry, the... Read More
How Big Data can drive hotel value and loyalty
Opinion / Technology
How Big Data can drive hotel value and loyalty
By Laurent Idrac - Hapi | March 1, 2021
Hotels may know about their guests pre‐stay and post‐stay, but they’re often missing out on the most... Read More
PhocusWire Pulse: Safer & Seamless
News / Technology
PhocusWire Pulse: Safer & Seamless
By PhocusWire | February 26, 2021
We explore health regulatory and vaccine trends, technology provision for welcoming back customers,... Read More
Airline technology investments slumped in 2020
News / Technology
Airline technology investments slumped in 2020
By Linda Fox | February 25, 2021
Airline and airport technology chiefs have had to reprioritize investment with self-service passenger... Read More
U.S. Customs and Border Protection launches app to expedite travel
News / Technology
U.S. Customs and Border Protection launches app to expedite travel
By Jill Menze | February 24, 2021
The CBP One Mobile App allows travelers to streamline their travel into the United States by... Read More
The vital, the obvious and the hopeful: Tech trends to watch in travel
News / Technology
The vital, the obvious and the hopeful: Tech trends to watch in travel
By Kevin May | February 22, 2021
We list some of the trends noted by a recent CBInsights report and how they might strike a chord with... Read More
sounding-off-100-bitcoin-currency
Interview / Technology
Sounding Off: Bitcoin needs to move on from its exclusive aura
By PhocusWire | February 19, 2021
The cryptocurrency world's biggest fans are often the digital world's most divisive figures (such as... Read More
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From Our Partners
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More