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Technology
Sabre, HelloGbye partner to give TMCs AI automation services
By Mitra Sorrells
|
December 22, 2020
The integration of HelloGbye’s AI technology will enable Sabre’s TMC clients to automate responses to inbound booking requests.
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News
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Distribution
VIDEO: COVID-19’s impact on airline distribution
By Jill Menze
|
December 9, 2020
At The Phocuswright Conference, a panel of executives discussed how the pandemic has affected NDC adoption, the need for industry collaboration and more.
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Opinion
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Online
Innovation, recovery, renewal: What the travel industry can expect in 2021
By SAP Concur
|
November 26, 2020
In 2021, the global travel community will continue to see significant changes in nearly every sector.
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News
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Technology
Phocuswright Conference 2020 Preview: Vaccines, government changes should inspire higher recovery goals
By Kevin May
|
November 10, 2020
If the chaos of 2020 is swiftly put behind us, then the devastating aspects of what has happened this year (huge job losses, brands closed, etc.) will be in vain.
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News
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Technology
CTM acquires travel tech software provider Tramada
By Mitra Sorrells
|
November 3, 2020
The acquisition comes just one month after CTM purchased U.S.-based Travel & Transport.
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News
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Technology
WEBINAR REPLAY! Playing telephone - how to improve communication lines with travelers
By PhocusWire
|
October 29, 2020
How to educate like a pro and reduce the friction between suppliers, travel professionals and travelers themselves.
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Opinion
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Technology
Imagine there’s no COVID-19 slamming the travel industry - it isn’t hard to do
By Gavin Smith - Element
|
October 12, 2020
There are four key areas to focus on as the travel industry navigates its way through this mid-pandemic period: revenue, organization, operations and technology.
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News
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Online
VIDEO: Expedia Group on its recovery agenda and traveler sentiment
By Kevin May
|
October 7, 2020
President of Expedia Business Services Ariane Gorin outlines the company's strategy and thought process around bringing travelers and partners back to some sense of normality.
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Opinion
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Technology
Data - the old answer to new questions in travel
By David Thompson - Amex GBT
|
October 7, 2020
We know things will be different from now on. For each trip, questions about health risks are multiplying and restrictions come and go quickly. But how will the industry adapt?
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Opinion
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Distribution
What are the forces shaping airline distribution in a pandemic world?
By Mario Gavira
|
October 1, 2020
Airline distribution was already going through a seismic shift before the crisis broke, yet the pandemic has turned all the underlying market dynamics upside down. Here's how the market unravels.
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From Our Partners
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Distribution
Hotel revenue: the catalyst for agency recovery?
By Ross Vinograd - Travelport
|
October 1, 2020
Travelport's new guide puts hotel in the spotlight as a critical driver of travel agency recovery.
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News
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Technology
VIDEO: New Reality With... Kurt Ekert of CWT
By PhocusWire
|
September 30, 2020
The next guest on the New Reality With... series is Kurt Ekert, CEO of CWT, one of the world's largest corporate travel management companies.
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News
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Online
Travel & Transport acquired by CTM for $200M
By Kevin May
|
September 29, 2020
The acquisition, which includes Radius Travel, is being touted as a move to create one of the world's leading global, mid-market corporate travel managers.
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Opinion
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Distribution
The risks and rewards of gamification in business travel
By Allison Ponchak - American Express GBT
|
September 23, 2020
For many travel managers, gamification has been a successful tool; however, in these uncertain times, they should reevaluate existing gamification programs for potential risk and to ensure they align...
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Opinion
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Online
From travel manager to travel enabler: How policies, standards and roles must change as travel resumes
By Mike Koetting - SAP Concur
|
September 18, 2020
As organizations revisit travel policies and safety standards, travel managers will find themselves playing a new role, shifting from a traditional gatekeeper to an enabler.
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Booking Holdings launches Vayo AI travel agent, plans $100M investment
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4 scenarios for flight booking in the age of agentic AI
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Booking anxiety is changing consumer behavior—and creating an opportunity for travel platforms
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Return on tokens: Who pays for the free travel agent?
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The hotel AI readiness guide
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European Commission investigating Booking.com's handling of scams, fraud
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Amadeus, Nvidia target faster flight search as AI demand grows
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Google brings conversational Gemini to Maps on Apple CarPlay
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YGO secures €8M to expand AI infrastructure layer for travel
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