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News
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Technology
WEBINAR REPLAY! Playing telephone - how to improve communication lines with travelers
By PhocusWire
|
October 29, 2020
How to educate like a pro and reduce the friction between suppliers, travel professionals and travelers themselves.
Read More
Opinion
/
Technology
Imagine there’s no COVID-19 slamming the travel industry - it isn’t hard to do
By Gavin Smith - Element
|
October 12, 2020
There are four key areas to focus on as the travel industry navigates its way through this mid-pandemic period: revenue, organization, operations and technology.
Read More
News
/
Online
VIDEO: Expedia Group on its recovery agenda and traveler sentiment
By Kevin May
|
October 7, 2020
President of Expedia Business Services Ariane Gorin outlines the company's strategy and thought process around bringing travelers and partners back to some sense of normality.
Read More
Opinion
/
Technology
Data - the old answer to new questions in travel
By David Thompson - Amex GBT
|
October 7, 2020
We know things will be different from now on. For each trip, questions about health risks are multiplying and restrictions come and go quickly. But how will the industry adapt?
Read More
Opinion
/
Distribution
What are the forces shaping airline distribution in a pandemic world?
By Mario Gavira
|
October 1, 2020
Airline distribution was already going through a seismic shift before the crisis broke, yet the pandemic has turned all the underlying market dynamics upside down. Here's how the market unravels.
Read More
From Our Partners
/
Distribution
Hotel revenue: the catalyst for agency recovery?
By Ross Vinograd - Travelport
|
October 1, 2020
Travelport's new guide puts hotel in the spotlight as a critical driver of travel agency recovery.
Read More
News
/
Technology
VIDEO: New Reality With... Kurt Ekert of CWT
By PhocusWire
|
September 30, 2020
The next guest on the New Reality With... series is Kurt Ekert, CEO of CWT, one of the world's largest corporate travel management companies.
Read More
News
/
Online
Travel & Transport acquired by CTM for $200M
By Kevin May
|
September 29, 2020
The acquisition, which includes Radius Travel, is being touted as a move to create one of the world's leading global, mid-market corporate travel managers.
Read More
Opinion
/
Distribution
The risks and rewards of gamification in business travel
By Allison Ponchak - American Express GBT
|
September 23, 2020
For many travel managers, gamification has been a successful tool; however, in these uncertain times, they should reevaluate existing gamification programs for potential risk and to ensure they align...
Read More
Opinion
/
Online
From travel manager to travel enabler: How policies, standards and roles must change as travel resumes
By Mike Koetting - SAP Concur
|
September 18, 2020
As organizations revisit travel policies and safety standards, travel managers will find themselves playing a new role, shifting from a traditional gatekeeper to an enabler.
Read More
Interview
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Startups
STARTUP STAGE: Trip Approve wants to streamline business travel management
By Mitra Sorrells
|
September 16, 2020
Trip Approve is a subscription service for companies to access low rates, understand where they employees are, manage spending and ensure compliance to policies and procedures.
Read More
News
/
Online
Mondee acquires Rocketrip in bid to grow business travel strategy
By Kevin May
|
September 9, 2020
The company had raised $32 million in a series of funding rounds since 2013, including a $15 million Series C in 2018 from Google Ventures.
Read More
News
/
Online
TripActions targets large global companies with launch of “Enterprise Edition” services
By Mitra Sorrells
|
September 9, 2020
The company is wooing global enterprise clients with its travel and expense solution that combines automated services with round-the-clock support.
Read More
Opinion
/
Distribution
Change fees are gone, now can we fix the rest of what’s wrong with airline pricing?
By Jeff Klee - AmTrav
|
September 9, 2020
Delta, United and American airlines have announced they are eliminating change fees, but AmTrav CEO Jeff Klee says there is still much work to be done to fix airline pricing.
Read More
Interview
/
Technology
VIDEO: MeetingPackage - Launch pitch at Phocuswright Europe 2020
By PhocusWire
|
September 5, 2020
Learn how hotel chains and distribution partners have digitized their meetings and events sales with MeetingPackage software.
Read More
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What Google's purchase of Spirit Airlines' data signals for travel
Opinion
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Technology
AI tools are becoming a single point of failure for hotels: How to reduce the risk
News
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Technology
How AI is quietly rewriting hospitality job descriptions
News
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Online
IHG working with Google agentic booking pilot, wider AI initiatives
News
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Online
Google to buy Spirit Airlines' data for $10M
Latest Stories
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Expedia Group makes AI-motivated leadership cuts
News
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Technology
PhocusWire's travel tech news briefs: Sabre, Eurostar, Civitatis and more...
News
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Technology
What Google's purchase of Spirit Airlines' data signals for travel
News
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Technology
Hotel room service platform CAMO raises $4M
News
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Finance
HomeToGo links operational gains to internal AI use
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