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Technology
Why airlines must move beyond filed fares for modern retailing
By Rob Schorn - ATPCO
|
July 19, 2023
Although a majority of dynamically adjusted fares rely on filed content, the pre-filing process limits the flexibility of an airline to create personalized dynamic offers for its customers.
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News
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Technology
AI Insights: Generative AI for corporate travel service and communications
By PhocusWire
|
July 18, 2023
Flight Centre Travel Group’s chief experience officer John Morhous answers our questions about how the company’s corporate travel unit, FCM Travel, is working with generative artificial intelligence...
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News
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Technology
Business travel leaders cautious on generative AI, tout benefits
By Linda Fox
|
July 6, 2023
Generative AI continues to dominate conversations across travel with corporate travel no exception. Executives from Clarivate, Cornerstone, Spotnana and UiPath share early uses for the tech and pitfalls...
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News
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Technology
Spotnana direct NDC connection with United to realize retailing potential
By Elizabeth West - BTN
|
June 29, 2023
The "deep integration" also enables self-service, end-to-end agent service and airline service, with all ticket touches applied across channels.
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Avianca creates subscription service for SME clients
By Rob Gill - BTN Europe
|
April 25, 2023
The airline's Avianca Access platform is believed to be the first airline subscription service dedicated to the B2B market.
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Opinion
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Technology
Taking the long view of American Airlines’ NDC strategy
By Jeff Klee - AmTrav
|
April 12, 2023
Although its recent actions have left many wondering if American Airlines is trying to kill third-party distribution, it is the ultimate of ironies that its NDC strategy might just be what saves it.
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News
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Online
Navan acquires India-based TMC as part of global growth
By Mitra Sorrells
|
April 6, 2023
Founded in 2015, Tripeur's team will now become part of Navan, with its local inventory, technology and support integrated into Navan’s platform.
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News
/
Technology
Brex adds managed travel powered by Spotnana
By Mitra Sorrells
|
March 22, 2023
The travel service is part of Brex Empower and provides travel booking and management, self-service trip changes and round-the-clock support from agents.
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News
/
Online
Earnings roundup: Grab, eDreams, Flight Centre
By Linda Fox
|
February 23, 2023
Grab, eDreams and Flight Centre update on their financial progress in Q4, 2022, Q3, 2022 and H1, 2023, respectively.
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News
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Technology
Amex GBT aims for more robust carbon reporting via Chooose
By Linda Fox
|
January 19, 2023
The agreement will see Amex GBT integrate carbon emissions calculations across its booking and reporting tools to build up consistent data and develop an architecture for carbon compensation.
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News
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Technology
Key trends in business travel tech innovation
By PhocusWire
|
January 12, 2023
Amtrav’s Jeff Klee and Tripkicks’ Jeff Berk discuss where they see opportunities to enhance the business travel experience through new strategies and new technology.
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Interview
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Technology
Video: Mystifly – Phocuswright Conference Launch innovator
By PhocusWire
|
January 4, 2023
Singapore-based Mystifly offers a suite of solutions to streamline airline distribution, fulfillment and payments.
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Interview
/
Startups
Video: Tripstax - Phocuswright Conference Launch innovator
By PhocusWire
|
December 15, 2022
TripStax is a connected stack of business travel tech modules driven by a data processing system consumes, enriches and manages a TMC's client booking, profile and invoice data.
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News
/
Technology
Blockskye, Arise and Dtravel on blockchain in action for travel
By Mitra Sorrells
|
December 14, 2022
Blockchain-based travel systems are no longer a "someday" but are being used today. Executives from three companies using this technology explain the benefits.
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News
/
Online
Travel managers say online booking tools must support sustainability
By Kathryn Walson
|
December 12, 2022
The majority of buyers (75%) say they are dissatisfied with their online booking tool’s ability to include carbon budgets and carbon emissions at point of sale.
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4 scenarios for flight booking in the age of agentic AI
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Booking anxiety is changing consumer behavior—and creating an opportunity for travel platforms
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Return on tokens: Who pays for the free travel agent?
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The journey is fragmented. Care shouldn’t be.
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Tour operators question OTA rankings as AI changes travel discovery
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