sounding off 21 emerging technologies
Sounding Off: Not all emerging tech is created equal
By PhocusWire | June 21, 2019
Technology can be exciting and the user experience pretty good. And brands should be applauded for dabbling with interesting new consumer interfaces to see what works. But there is a "but"... Read More
Interview | Technology
sounding off 20 airbnb as ota
Sounding Off: Another major OTA arriving is the least of the hospitality sector's worries
By PhocusWire | June 14, 2019
Understanding and meeting the changing customer is going to become the single most important investment that hotels and chains make in the years ahead, after asset improvements and other infrastructure... Read More
Interview | Online
Sounding Off: It's all about making consumers' lives easier
Sounding Off: It's all about making consumers' lives easier
By PhocusWire | June 7, 2019
It's not quite "one app to rule them all" but ultra-simplicity is perhaps where the travel app marketplace could be heading. Read More
Interview | Online
Sounding Off: Stepping out from the crowd could be the only option
Sounding Off: Stepping out from the crowd could be the only option
By PhocusWire | May 31, 2019
Running an OTA, you find yourself in a vicious circle... where everyone is doing more or less the same. Read More
Interview | Online
sounding off fast fail
Sounding Off: Failure should be a cautious part of the equation
By PhocusWire | May 24, 2019
Companies should try to push their development envelopes, just don't expect instant results and be prepared for failures to have a wider impact on the company. Read More
Interview | Technology
Sounding Off: Empires on Edge ... now what?
Sounding Off: Empires on Edge ... now what?
By PhocusWire | May 17, 2019
For this special edition of Sounding Off, we've collected a series of quotes from Phocuswright Europe that really got us thinking. Read More
Interview | Online
sounding off rock star
Sounding Off: It's time to knock some leaders off their pedestals
By PhocusWire | May 10, 2019
The travel industry is all about giving people experiences and making their trips smooth and efficient. But that does not mean its leaders should seek to be the center of attention. Read More
Interview | Online
Sounding Off: Is tech innovation enough to fix business travel?
Sounding Off: Is tech innovation enough to fix business travel?
By PhocusWire | May 3, 2019
Investors are (finally) backing the business travel sector with big bucks - but perhaps the processes that govern it are not as broken as many believe. Read More
Interview | Technology
sounding off travel mistakes
Sounding Off: A financial downturn could fuel the power of the platforms
By PhocusWire | April 26, 2019
Platforms may continue to dominate but downturns often see the emergence of new players to take on the existing giants at their own game. Read More
Interview | Online
Sounding Off: The Middle Eastern travel startup scene can learn from errors of others
Sounding Off: The Middle Eastern travel startup scene can learn from errors of others
By PhocusWire | April 19, 2019
The fledgling community in the Middle East must acknowledge how other startup "scenes" have evolved and learn from the errors that have hindered new businesses. Read More
Interview | Startups
sounding off 11 loyalty
Sounding Off: Loyalty does not belong in the past
By PhocusWire | April 12, 2019
Quote from David Armstrong, CEO of HolidayPirates, in an article on PhocusWire this week on what makes him tick. Read More
Interview | Online
sounding off 10 equalizer
Sounding Off: Personalization can be a great equalizer
By PhocusWire | April 5, 2019
Being able to spot trends within a small business's customer data does not take a huge amount of expertise, nor does it take huge amounts of investment. Read More
Interview | Technology
startups-money-piggy-bank
Sounding Off: There's nothing wrong with being smart about investment cash
By PhocusWire | March 29, 2019
As unprofitable Lyft secures its multi-billion valuation IPO, startups in ground transportation and elsewhere should reflect on what their own strategy does for them. Read More
Interview | Online
Sounding Off: The autonomous option may not be the one chosen
Sounding Off: The autonomous option may not be the one chosen
By PhocusWire | March 22, 2019
Second-guessing consumer behavior, especially when it comes to the introduction of new technology, is often fraught with problems. Read More
Interview | Technology
Sounding Off: The dilemmas that face growing companies
Sounding Off: The dilemmas that face growing companies
By PhocusWire | March 15, 2019
The long road ahead of Airbnb after its HotelTonight acquisition is a familiar one that many brands experience as they push the button to accelerate the business. Read More
Interview | Online