Social Media

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American Airlines tests YouTube as a business to business channel

By Dennis Schaal | June 2, 2010

American Airlines has turned to YouTube as a means to market to small businesses. Read More

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Avis tops new Social Media Popularity Index for car rental

By Kevin May | June 2, 2010

If a formula combining the number of fans and posts on Facebook with number of followers and tweets on Twitter is a reliable method of tracking popularity, then Avis is doing a good job. Read More

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Inoqo admits using Twitter for hotel deals is not easy, scraps old business model

By Kevin May | June 2, 2010

Back in October 2010 the idea behind Inoqo was at least worth checking out - provide hotels with a distribution channel via social network of the moment, Twitter. Read More

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Guestcentric joins travel industry oil spill relief effort

By Kevin May | June 1, 2010

Hotel booking technology provider Guestcentric says it will waive fees for three months to hotels in the Gulf of Mexico region affected by the BP oil disaster. Read More

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Facebook makes everyone a travel agent with Facebook Questions

By Kevin May | May 31, 2010

Another nail in the coffin of how-things-used-to-be-done with details emerging of how Facebook is developing a new service to allow anyone to become an expert. Read More

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With Twitter blocked in China, Ctrip ramps up social media efforts for inbound travelers

By Dennis Schaal | May 28, 2010

With Twitter and Facebook blocked in China, Ctrip, the Shanghai-based online travel agency, is ramping up its social-media efforts as it targets inbound travelers from places like the U.S., the U.K.,... Read More

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Travelocity Roaming Gnome joins FourSquare, heads to London

By Kevin May | May 27, 2010

There's clearly no end to Travelocity mascot Roaming Gnome's enthusiasm for social media, this week trying location service FourSquare after its play on Chatroulette. Read More

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Most influential on Twitter: Barack Obama, JetBlue and some other folk

By Kevin May | May 24, 2010

Intriguing yet slightly confusing infographic from web agency Information Architects detailing the early pioneers and key influencers on Twitter. Read More

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HomeAway, Booking.com lead the way -- Expedia resigned to me-too

By Dennis Schaal | May 20, 2010

When he talks about HomeAway's lead in vacation rentals and Booking.com's edge in the retail-hotel business in Europe and Asia, Expedia Inc.'s Dara Khosrowshahi offers a similar refrain. Read More

Does Twitter have an in-built problem for travel company branding?

By Kevin May | May 20, 2010

A list of the top 20 brands mentioned on Twitter in April 2010 featured companies of all shapes and sizes - from media and technology to clothing and coffee - but unfortunately not a travel firm in... Read More

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Visit Florida tourism board uses Google Maps and Twitter feeds to cleanse oil-spill fears

By Dennis Schaal | May 19, 2010

At least one tourism board, VisitFlorida.com, isn't shying away from the threatening oil spill in its social media efforts. Read More

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Lonely Planet launches online bookstore assistant, but plays down Bangkok crisis

By Kevin May | May 19, 2010

Guidebook giant Lonely Planet was hoping to extol the virtues of its new virtual sales rep system - but appears to be running into a storm of sorts with a decision to almost ignore the Bangkok riots. Read More

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Practice what you preach on Twitter or risk angering your customers

By Kevin May | May 18, 2010

Some fall-out from this week’s disruption to flights in Northern Europe has shed light once again on how companies should use Twitter. Read More

TagWhat aiming to bring social media and trip planning to Augmented Reality

By Kevin May | May 17, 2010

Another step in the development of Augmented Reality tools in travel - this time provided by a Colorado, US-based company known as Iryss. Read More

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Another hint about the new hotel-review oriented TravelPost

By Dennis Schaal | May 17, 2010

The new owners of TravelPost have been coy about their ultimate intentions, but they are conducting a survey about hotel reviews and social media. Read More

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