Social Media

Hotels.com reckons wacky augmented reality service increased traffic by a quarter

By Kevin May | August 17, 2010

How quick many were to scratch their heads in puzzlement over an augmented reality project launched by Hotels.com in May 2010. Read More

Social media case study: JetBlue blogs, tweets about flight attendant weird news

By Dennis Schaal | August 13, 2010

There will be endless social media and crisis communications case studies written about JetBlue's response to flight attendant Steven Slater's unauthorized slide, amusement-park style, down a jet's... Read More

News / Online

Delta beats EasyJet as first airline to offer booking engine within Facebook

By Kevin May | August 12, 2010

US carrier Delta has secured bragging rights as the first airline to fully integrate a search AND booking engine into a Facebook page. Read More

Survey: how travellers use technology to search, book and play when away

By Kevin May | August 12, 2010

Fairly comprehensive survey conducted by travel social network WAYN for the World Travel & Tourism Council paints an interesting picture of use of digital in travel. Read More

News / Online

TripIt integrates Gmail, Google Apps for automatic confirmation retrieval

By Dennis Schaal | August 11, 2010

TripIt says it became the first travel company to integrate its services with Gmail and Google Apps email accounts for individual users. Read More

News / Online

Concur debuts APIs, web services, new partners for mobile platform

By Dennis Schaal | August 10, 2010

Concur announced that Amtrak, FlightTrack by Mobiata, GateGuru, MetrO by Kinevia, OAG, Open Table and Taxi Magic will provide third-party services to the travel and expense-management company's mobile... Read More

News / Online

Hostelworld puts faith in simplicity for new site design

By Kevin May | August 10, 2010

Budget accommodation provider Hostelworld unveils a brand new website this week aimed at improving user experience and taking a stripped down approach to navigation. Read More

Google beaches Google Wave but some of the tools will survive

By Timothy O'Neil-Dunne | August 9, 2010

Google Wave finally bit the dust last week. Read More

News / Online

After the Gulf oil spill, Florida tourism should stop advertising and start communicating

By Troy Thompson | August 9, 2010

The BP oil spill brought an unyielding spotlight of media coverage to the sunshine state and its Gulf Coast neighbors. Now what? Read More

Farelogix brings you XML standards Bobblehead Day

By Dennis Schaal | August 6, 2010

If XML standards in the travel industry were a ballgame, this would be Bobblehead Day. Read More

News / Online

A new destination marketing organization strategy involving the tripecho

By Troy Thompson | August 5, 2010

In this era of iPads, metasearch and consumer content, where does the traditional CVB (convention and visitors bureau) or DMO (destination marketing organization) fit into the ever-fracturing leisure... Read More

News / Online

Carlson Wagonlit Travel launches The Savvy Traveler blog

By Dennis Schaal | August 3, 2010

Carlson Wagonlit Travel launched The Savvy Traveler blog, which it says is geared to provide tips and best practices for business and leisure travelers. Read More

Forrester: 5 ways online travel marketers can engage social media Conversationalists

By Dennis Schaal | July 29, 2010

Online travel marketers need to start talking to the Conversationalists -- a subset of 53.8 million leisure travelers who are very vocal and influential on Twitter, Facebook and LinkedIn. Read More

News / Online

Guide: Facebook Questions opens up to the world of travel

By Kevin May | July 29, 2010

Seven weeks after Facebook announced the private testing of its Facebook Questions system the doors are now open for everyone to have a go. Read More

News / Online

Why a transparent web is better for travel than central control

By Timothy O'Neil-Dunne | July 26, 2010

Fragmentation is a complete anathema to centrally controlled distribution systems. Indeed, the web undone a lot of central controlling players within industries that depended on them. Read More

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