Social Media

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London Gatwick Airport swoons over Twitter, but will not show tweets

By Kevin May | July 22, 2010

Plenty of gushing praise elsewhere for London Gatwick Airport today as customer service bosses encourage passengers to share their experiences of the airport on Twitter. Read More

Expedia, American Express -- When travel research perfectly aligns with business goals

By Dennis Schaal | July 21, 2010

You have to love it -- or maybe not -- when travel research released separately today by Expedia and American Express almost reads like an advertisement for their respective offerings. Read More

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Oyster.com questions the reality behind Orbitz ad campaign

By Dennis Schaal | July 19, 2010

Elie Seidman, the co-founder and CEO of Oyster.com, thinks the new Orbitz hotel ad campaign, is slick, but divorced from reality. Read More

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TLabs Showcase - Tourist Eye

By Kevin May | July 19, 2010

TLabs Showcase focus on startups featuring Spain-based Tourist Eye. Read More

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STA Travel axes online travel community as power of Facebook takes over

By Kevin May | July 19, 2010

Here is perhaps a sign of the times as travel companies that invested in social media platforms a few years ago give in to the power of Facebook and Twitter. Read More

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Community building -- TravelPost launches Travel Discussions

By Dennis Schaal | July 15, 2010

The new owners of TravelPost introduced Travel Discussions in a private beta as a means of building a dynamic community and learning more about what the site's users want. Read More

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Youngsters bored with Facebook, travel companies should make it more interesting

By Kevin May | July 14, 2010

Just when travel companies were perhaps beginning to see some opportunities with Facebook then a survey comes out saying the kids are already losing faith. Read More

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Russian spy was US travel agent, active in social media and China blogger

By Dennis Schaal | July 12, 2010

Mikhail Semenko, one of the Russian spies arrested in the U.S. and dispatched home in a spy swap last week, was a travel agent, active in social media and a China blogger. Read More

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BMI bans competitors and swearing on site Twitter feed, everything else goes

By Kevin May | July 9, 2010

European carrier BMI is happily throwing the uncontrolled madness of Twitter conversations onto its destination pages with a few exceptions, especially any mention of competitors. Read More

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EasyJet tantalising close with Facebook bookings, but still not there

By Kevin May | July 9, 2010

Low cost carrier EasyJet appears to be taking yet another step forward with its stated aim to allow full bookings on its Facebook page. Read More

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Man who used Twitter to travel the world goes Old School, writes a book

By Kevin May | July 8, 2010

A UK writer who only used the generosity of Twitter followers to travel the world in aid of a charity is gearing up for the release of book about the project. Read More

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TLabs Showcase - TripTwit

By Kevin May | July 5, 2010

TLabs Showcase focus on startups featuring US-based TripTwit. Read More

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Stats: Six hours a month spent on Facebook, plus more wild social media data

By Kevin May | July 1, 2010

Some mind-boggling - and important - figures from web research and measurement firm Nielsen illustrating the reach social networks have into the lives of consumers. Read More

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Socialnomics: Four vital social media tips for the travel industry

By Viewpoints | June 28, 2010

If you do things right in social media than one can capture 1.5 million loyal followers (Twitter on JetBlue). Read More

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Web agency accidently posts Travelport agency project screenshots on Facebook

By Kevin May | June 24, 2010

Travelport has talked about its Universal Desktop project for an eternity, but just a few months remain until agents around the world can start playing with it. Read More

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