Social Media

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Nascar fans testing mobile app at Daytona Coke Zero 400 weekend

By Dennis Schaal | July 3, 2011

While Nascar fans were enjoying the Coke Zero 400 Weekend at Dayt0na International Speedway over the holiday weekend, several hundred fans were piloting the new Daytona International Speedway mobile... Read More

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Travel is inherently social, but can we please define a social travel website?

By Viewpoints | July 1, 2011

Social travel sites appear to launch every day - some get acquired by Google, some are mobile efforts in Asia, others are just riding the crest of the white hot social travel wave. Read More

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Google and Virgin America get cozier with airline app development

By Dennis Schaal | June 30, 2011

Can Google and and its hometown airline, Virgin America, get even cozier? Read More

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Hotel guests to get late check-outs for social media check-ins

By Kevin May | June 29, 2011

Interesting use of social media in hotels with the Radisson Edwardian chain offering guests the chance to keep their rooms for longer if they check-in on location services. Read More

Airline direct-connect -- Coping with content fragmentation [video]

By Dennis Schaal | June 28, 2011

In the highly charged world of airline direct-connect , travel agencies wonder if they would have to establish direct-connects to dozens of airlines and whether the agency workflow will get stymied. Read More

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Zuckerberg: Ten tips by big sister for using Facebook in travel

By Glenn Gruber | June 28, 2011

The opening keynote at HITEC in Austin, Texas, last week was given by Facebook’s Zuckerberg. Read More

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Malaysia Airlines CEO toys with Twitter, extends baby ban in first class

By Dennis Schaal | June 28, 2011

Enter Tengku Azmil, the new type of airline CEO, who isn't shy about answering travelers' questions and mixing it up with them on Twitter. Read More

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Why including consumer reviews on travel sites matters

By Viewpoints | June 28, 2011

We’re often asked if there are any statistics to show how useful having reviews on your website can be. Read More

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Priceline launching local deals through private label partnership with Group Commerce

By Dennis Schaal | June 27, 2011

Priceline is getting into the local deals business, but with a twist. Read More

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The Ritz-Carlton concierges take to Foursquare for destination tips

By Dennis Schaal | June 27, 2011

Luxury hotel brand The Ritz-Carlton is now offering destination advice through Foursquare. Read More

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Delta Air Lines under fire for Saudi Arabian Airlines SkyTeam membership

By Dennis Schaal | June 24, 2011

Just weeks after Delta Air Lines came under fire for its now-revised bag policy for U.S. soldiers, the airline is defending itself again, this time over Saudi Arabian Airlines' 2012 entry into the... Read More

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Vancouver Tourism answers riots with blogosphere outpouring

By Dennis Schaal | June 23, 2011

Vancouver Tourism, reacting to the riots following the Canucks' loss in the Stanley Cup, is providing destination marketing organizations everywhere with a lesson in crisis communications. Read More

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If the Wright brothers were Twitter savvy -- May 2011 [infographic]

By Dennis Schaal | June 22, 2011

Attendees at this week's 49th International Paris Air Show may be forgiven if they do not realize that the two most important dates in aviation history are December 1903 when the Wright brothers took... Read More

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WAYN: Australia top tourism board with social media punch

By Dennis Schaal | June 22, 2011

Where are the national tourism boards now and which ones are the most social-media engaged? Read More

TripAdvisor survey: Social media, mobile more important than email marketing

By Dennis Schaal | June 22, 2011

When lodging owners in the U.S. are crafting their marketing strategies, they see social media and mobile as more important than email marketing and paid listings on user-review websites. Read More

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