Social Media

News / Online

Priceline launching local deals through private label partnership with Group Commerce

By Dennis Schaal | June 27, 2011

Priceline is getting into the local deals business, but with a twist. Read More

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The Ritz-Carlton concierges take to Foursquare for destination tips

By Dennis Schaal | June 27, 2011

Luxury hotel brand The Ritz-Carlton is now offering destination advice through Foursquare. Read More

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Delta Air Lines under fire for Saudi Arabian Airlines SkyTeam membership

By Dennis Schaal | June 24, 2011

Just weeks after Delta Air Lines came under fire for its now-revised bag policy for U.S. soldiers, the airline is defending itself again, this time over Saudi Arabian Airlines' 2012 entry into the... Read More

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Vancouver Tourism answers riots with blogosphere outpouring

By Dennis Schaal | June 23, 2011

Vancouver Tourism, reacting to the riots following the Canucks' loss in the Stanley Cup, is providing destination marketing organizations everywhere with a lesson in crisis communications. Read More

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If the Wright brothers were Twitter savvy -- May 2011 [infographic]

By Dennis Schaal | June 22, 2011

Attendees at this week's 49th International Paris Air Show may be forgiven if they do not realize that the two most important dates in aviation history are December 1903 when the Wright brothers took... Read More

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WAYN: Australia top tourism board with social media punch

By Dennis Schaal | June 22, 2011

Where are the national tourism boards now and which ones are the most social-media engaged? Read More

TripAdvisor survey: Social media, mobile more important than email marketing

By Dennis Schaal | June 22, 2011

When lodging owners in the U.S. are crafting their marketing strategies, they see social media and mobile as more important than email marketing and paid listings on user-review websites. Read More

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Flixlab wants to revolutionise on-the-road video editing and sharing

By Kevin May | June 21, 2011

TLabs Showcase on travel startups featuring US-based social video technology platform Flixlab. Read More

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Marriott massages Facebook likes with event invitations

By Dennis Schaal | June 20, 2011

Getting a leg up on the competition, Marriott and Renaissance Caribbean & Mexico Resorts is trading "likes" of its Facebook page for invitations to a day of free pedicures, massages and sandals in... Read More

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Traxo shows travel clout with Travel Score and perks

By Dennis Schaal | June 20, 2011

Social media buffs have Klout scores to show off, but now itinerary management service Traxo hopes its new Traxo Travel Score will also be a badge of honor. Read More

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Hotel chain turns to social media gaming on Facebook to help fill jobs

By Kevin May | June 17, 2011

Global hotel giant Marriott is hoping the popularity of Facebook-based games such as Farmville will trigger enthusiasm for its own new game, built as a major part of its recruitment strategy. Read More

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Inside social media at Delta Air Lines -- a behind the scenes look

By Dennis Schaal | June 16, 2011

It's every travel brand's social media worst nightmare: A video goes viral putting the company in a sour light. Read More

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Taking hotels to the next level with location-based social media

By Viewpoints | June 15, 2011

As social media and smartphones continue to dominate the landscape and people become more addicted to "checking in" and updating their status, the hospitality industry must continue to leverage these... Read More

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Sabre and ReviewPro unite to bring social media monitoring tools to hotels

By Kevin May | June 15, 2011

Landmark deal for Barcelona-based startup ReviewPro after securing a deal with Sabre Hospitality Solutions to provide reputation management services to hotels. Read More