Social Media

Smurf Town residents voted to stay blue but perhaps missed golden opportunity for tourism
News / Online
Smurf Town residents voted to stay blue but perhaps missed golden opportunity for tourism
By Kevin May | May 14, 2012
The Spanish town of Júzcar is probably better understood by younger members of the world's population - it was used as a backdrop during filming of 2011 movie The Smurfs. Read More
Mapping out the customer journey for booking trips using marketing and time travel
News / Online
Mapping out the customer journey for booking trips using marketing and time travel
By Viewpoints | May 14, 2012
As a travel brand you’re encouraging consumers to see the wonders of the world but you need to understand the wonders of the web first. Read More
Niche travel marketing – suite smell of success or left at the altar
News / Online
Niche travel marketing – suite smell of success or left at the altar
By Viewpoints | May 11, 2012
When a hotel brand admits to spending $18 million on a new website, well, that’s news (the brand later changed press material to reflect an ongoing investment). Read More
Airlines dip their toes in the Instagram pool [INFOGRAPHIC]
News / Online
Airlines dip their toes in the Instagram pool [INFOGRAPHIC]
By Kevin May | May 11, 2012
It's all about multimedia, right? And, in particular, images. At least that is what many an expert would have digital marketers believe. Read More
RIP Bluenity: Air France closes travel social network
News / Online
RIP Bluenity: Air France closes travel social network
By Kevin May | May 11, 2012
Another nail in the coffin perhaps of brand-run social networks with confirmation Bluenity, a platform developed by Air France, will be shut down. Read More
Why social media in travel sucks and 20 things that you should now do about it
News / Online
Why social media in travel sucks and 20 things that you should now do about it
By Viewpoints | May 8, 2012
In the last two years the proliferation of social media in tourism has brought a range of new tools and platforms for tourism and hospitality organisations around the world. Read More
Cost and value of hotel marketing [INFOGRAPHIC]
News / Online
Cost and value of hotel marketing [INFOGRAPHIC]
By Kevin May | May 7, 2012
So what happened to commissions and bookings when hotels saw online as a significant distribution channel? Does exposure on social networks make any major difference? Read More
How a Swiss village wanted tourists but ended up performing better than Lady GaGa on Facebook
News / Online
How a Swiss village wanted tourists but ended up performing better than Lady GaGa on Facebook
By Kevin May | May 7, 2012
Those shy and retiring Swiss certainly know how to make some noise when it comes destination marketing on the web - even when it's a tiny village in the mountains. Read More
Two masters? HomeAway helps owners and managers get more social, techie
News / Online
Two masters? HomeAway helps owners and managers get more social, techie
By Dennis Schaal | May 2, 2012
If the vacation rental industry has been known as a technology backwater, HomeAway is busy advising vacation rental owners on how to get more savvy about social media. Read More
A quick word about THAT MissTravel story
News / Online
A quick word about THAT MissTravel story
By Kevin May | May 1, 2012
It would be fair to say that Tnooz has taken quite a bit heat this past week over our decision to write a story about MissTravel, a new travel planning/dating startup. Read More
See, hotels do sometimes monitor consumer rants on social media - even FourSquare
News / Online
See, hotels do sometimes monitor consumer rants on social media - even FourSquare
By Kevin May | April 30, 2012
Travel companies, but especially hotels, have arguably had more tips and ideas for strategy around social media than any other business sector. Read More
Heathrow Airport queue row escalates as accusations fly over web images ban
News / Online
Heathrow Airport queue row escalates as accusations fly over web images ban
By Kevin May | April 30, 2012
Less than three months until the London 2012 Olympics and ongoing problems with lengthy queues at Heathrow Airport are threatening to spiral out of control. Read More
MakeMyTrip debuts airline social seating
News / Online
MakeMyTrip debuts airline social seating
By Dennis Schaal | April 27, 2012
Airlines are doing it so why not online travel agencies? MakeMyTrip, the India OTA, has introduced in beta, Tripalong, a social seating site for flights. Read More
Switzerland fast becoming the darling of tourism marketing
News / Online
Switzerland fast becoming the darling of tourism marketing
By Kevin May | April 27, 2012
MySwitzerland, the consumer facing brand for Swiss inbound tourism, is slowly building a reputation in the industry along the same lines as KLM. Read More
Facebook IPO signals disruption ahead for online travel distribution
News / Online
Facebook IPO signals disruption ahead for online travel distribution
By Viewpoints | April 26, 2012
I was reading Facebook’s S-1 amendment last night as a prospective investor and interested entrepreneur, ahead of its planned IPO on the US financial markets. Read More
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