Social Media

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Two masters? HomeAway helps owners and managers get more social, techie

By Dennis Schaal | May 2, 2012

If the vacation rental industry has been known as a technology backwater, HomeAway is busy advising vacation rental owners on how to get more savvy about social media. Read More

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A quick word about THAT MissTravel story

By Kevin May | May 1, 2012

It would be fair to say that Tnooz has taken quite a bit heat this past week over our decision to write a story about MissTravel, a new travel planning/dating startup. Read More

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See, hotels do sometimes monitor consumer rants on social media - even FourSquare

By Kevin May | April 30, 2012

Travel companies, but especially hotels, have arguably had more tips and ideas for strategy around social media than any other business sector. Read More

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Heathrow Airport queue row escalates as accusations fly over web images ban

By Kevin May | April 30, 2012

Less than three months until the London 2012 Olympics and ongoing problems with lengthy queues at Heathrow Airport are threatening to spiral out of control. Read More

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MakeMyTrip debuts airline social seating

By Dennis Schaal | April 27, 2012

Airlines are doing it so why not online travel agencies? MakeMyTrip, the India OTA, has introduced in beta, Tripalong, a social seating site for flights. Read More

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Switzerland fast becoming the darling of tourism marketing

By Kevin May | April 27, 2012

MySwitzerland, the consumer facing brand for Swiss inbound tourism, is slowly building a reputation in the industry along the same lines as KLM. Read More

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Facebook IPO signals disruption ahead for online travel distribution

By Viewpoints | April 26, 2012

I was reading Facebook’s S-1 amendment last night as a prospective investor and interested entrepreneur, ahead of its planned IPO on the US financial markets. Read More

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Namibia Tourism Board syndicates customized Facebook app for tour operators

By Dennis Schaal | April 25, 2012

As part of its new Conservation Destination online marketing campaign, the Namibia Tourism Board is taking the unusual step of of syndicating a co-branded and customizable Facebook app for tour... Read More

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What is the value of web-based competitions for travel brands? Apparently quite a lot

By Kevin May | April 25, 2012

Back in February this year, tour operator Contiki launched what appeared to some be a rather complicated competition. Read More

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Social concierges - a solution to the hotel marketing problem

By Viewpoints | April 25, 2012

According to a number of studies, the number one choice for consumers contacting hotels via social networks is to find local information. Read More

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Airports and social media - channels, use and service [INFOGRAPHIC]

By Kevin May | April 25, 2012

Airports - perhaps more than any other area in travel - are at the sharp end of social media, with passengers often using Twitter and Facebook to discover the latest information. Read More

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Gadgets gone mad - the bedtime story

By Linda Fox | April 24, 2012

Here's a modern take on an old favourite bedtime story called Goodnight Moon by Margaret Wise Brown. Read More

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Flip.to wants to turn travellers into advocates for travel brands

By Kevin May | April 24, 2012

TLabs Showcase on travel startups featuring US-based Flip.to, a marketing platform for airlines, hotels and restaurants to utilise a customer's presence in social media for marketing. Read More

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Back to basics - Looking again at using Twitter for travel brands

By Viewpoints | April 23, 2012

As we all know, Twitter is a fantastic and still growing tool for travel brands looking to communicate with potential customers. Read More

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Social anatomy of a ski operator and whether it means anything

By Linda Fox | April 23, 2012

As a follow-up to a recent piece on quick response (QR) codes on skis, asking if the sector has a more tech/social savvy demographic, Crystal Ski sent us with some customer statistics. Read More

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