Social Media

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Hoteliers finally get it - using social media and understanding the guest experience works

By Josiah Mackenzie | June 14, 2012

The guest experience is often mentioned over and over by CEOs and senior hotel executives as the key to success in today’s market. Read More

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Estonian Air lets passengers peek and seat via Let Me Think Facebook integration

By Linda Fox | June 14, 2012

Estonian Air has opted for a more 'privacy conscious' social seating programme with the launch of Let Me Think Read More

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Super-creepy! Privacy in the age of Big Data and personalization in travel

By Alex Kremer | June 13, 2012

Earlier this year, I sat on a panel which had the title "Don’t be a supercreep!", covering privacy issues in the era of big data. Read More

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Orbitz retains top rank and Travelocity sinks in Glassdoor employee ranking

By Dennis Schaal | June 12, 2012

Almost any travel tech company these days is looking to recruit the best would-be employees, especially if they are tech professionals. Read More

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Tnooz is hiring!

By Kevin May | June 8, 2012

Here are some simple questions... Read More

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Why do consumers follow or like travel brands in social media? For the discounts, alas

By Kevin May | June 6, 2012

Social media gurus (is that term trademarked now?) are often telling the industry that the social world is all about engagement with customers and creating communities, etc. Read More

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Beek takes a long term view on bringing 3D guides to destinations

By Kevin May | June 6, 2012

Most travel-related businesses, especially destination marketers, understand that maps and images are two of the significant ways consumers learn about a location. Read More

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Gen Y versus corporate travel policy - stalemate in an online travel world

By Linda Fox | June 1, 2012

Gen Y workers are by definition online, mobile and demanding. So, what’s the problem – a dynamic, flexible and tech savvy workforce has got to be a good thing, hasn’t it? Read More

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How to pre-open a hotel [Part Two of Two - distribution, revenue management, sales]

By Patrick Landman | May 30, 2012

In the first part of this article we discussed tips for pre-opening a hotel, focussing on PR, the website and SEO. Read More

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Why imagery is dominating social media in travel in 2012

By Viewpoints | May 29, 2012

This year in social media, imagery – photos and videos – have become one of the most important ways in which brands, in any industry, can communicate with their audiences. Read More

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Social media-loving Ibiza clubbers can now pay at their hotel using fingerprints

By Kevin May | May 29, 2012

Lavished with praise and envy in equal measure by some last year for its RFID tag-driven, social media frenzy for clubbers, Ushuaia Ibiza Beach Hotel is at it again. Read More

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Wego buys into Valadoo social-led deal site

By Kevin May | May 28, 2012

Wego has made a strategic investment in Indonesian startup Valadoo in a bid to consolidate its position in the country and expand the travel deal site elsewhere. Read More

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Aah, those were the days - starting an online travel brand in 2002 compared to 2012

By Viewpoints | May 25, 2012

The heady days of 2002, post-economic bubbles and 9/11, pre-Iraq war and the credit crunch. Seems a long time ago, especially in online travel. Read More

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Flat-Club secures Series A funding, recruits managers for European push

By Linda Fox | May 24, 2012

Short-term rental specialist Flat-Club has completed Series A funding just weeks ahead of launching new markets across Europe Read More

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Memorial Day booking trends and social media [INFOGRAPHIC]

By Dennis Schaal | May 23, 2012

US-based online travel agency CheapOair.com dug into its booking statistics to come up with the most popular destinations for the upcoming Memorial Day holiday weekend in the US. Read More

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