Social Media

Impact of social media on the travel industry [INFOGRAPHIC]

By Kevin May | July 2, 2012

Yes, we've all seen infographics telling us how social media is doing this and that to the travel industry. But sometimes a few nuggets of information are new and stand out. Read More

News / Online

Taking the travel ecosystem into the design of websites

By Viewpoints | July 2, 2012

Lots of talk recently around how consumers are ploughing through various stages of the search, shopping and experiencing of travel products. Read More

News / Online

conTgo goes forth with app for corporates encompassing SoLoMo

By Linda Fox | July 2, 2012

The corporate travel world has been striving recently to make tools for the road traveller more like what they're used to using in the leisure world Read More

News / Online

The online travel ecosystem [INFOGRAPHIC]

By Kevin May | June 29, 2012

Refreshingly unbiased look at what the online travel ecosystem looks like in 2012, taking into account such areas as the planning, booking and reviewing of trips. Read More

News / Online

Hang on a minute - Is social media destroying tourism?

By Troy Thompson | June 28, 2012

We were just outside of Milan. Spending an enchanting evening in our small villa. Read More

News / Online

How to use negative feedback about travel to create positive influence

By Viewpoints | June 27, 2012

Nobody really likes receiving negative feedback. It stings, and as a hotel owner or manager, you immediately start kicking yourself for the missed opportunity when a guest leaves negative feedback about... Read More

News / Online

Hotel prepares social media response after campaign backlash

By Linda Fox | June 26, 2012

London's Hoxton Hotel has created a bit of a social media storm this morning after unleashing its 500 room sale which was sold out in a minute Read More

News / Online

The @Sweden Twitter scandal - did tourism officials handle it correctly?

By Viewpoints | June 21, 2012

How do you represent a region or a country in social media? A challenge to many tourist boards and associations whose job is not to sell a particular product or service but to market a city, region or... Read More

News / Online

BalticMiles crowdsources loyalty programme partners and rewards

By Linda Fox | June 21, 2012

BalticMiles has devised a simple approach to its loyalty programme by inviting members to suggest partners for the scheme as well as the sorts of benefits they would like for each level. Read More

News / Online

Where the Hell is Matt? is back [VIDEO]

By Kevin May | June 21, 2012

The Where the Hell is Matt? phenomenon started way back in the good ol' days of 2006, when game designer and traveller Matt Harding filmed himself dancing in locations around the world. Read More

News / Online

Mining the network - Facebook works out the most popular places on earth from user check-ins

By Kevin May | June 20, 2012

Facebook has spent the best part of the past 22 months letting people populate their profile pages with location check-ins made via their mobile devices. Read More

News / Online

British Airways and the fun Streetview-led Olympics promo - lacks Facebook sharing though

By Kevin May | June 19, 2012

British Airways is, in some respects, in a bit of an awkward position - it's the official airline of the London 2012 Olympics, so should be patriotic and all that. Read More

News / Online

Three questions travel bloggers must address right now

By Viewpoints | June 18, 2012

The annual TBEX networking shindig is over and several hundred hopeful travel blogtrepreneurs (*) are heading back down from the rarefied air of Keystone, Colorado. Read More

News / Online

Summer breezes in with Aviator sunglasses and Instagram at Element Hotels

By Dennis Schaal | June 15, 2012

If pictures are indeed worth a 1,000 words, then sharing them on Twitter via Instagram must translate into tons of marketing merit. Read More

Webinars / Online

Mobile and social marketing for hotels: more similar than you thought?

By Josiah Mackenzie | June 15, 2012

Many mobile marketing conversations focus on tactics such as applications and mobile web development, but there are other equally important concepts to consider as you plan a strategy. Read More

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