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News
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Technology
Innovating with AI in travel to prepare for the future
By Abby Crotty
|
July 28, 2025
During an executive interview at Phocuswright Europe in Barcelona, innovation consultant Marc Mekki explained the “paradox” of AI.
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News
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Technology
Industry leaders on the future of digital identity and AI agents
By Abby Crotty
|
July 14, 2025
During a session at Phocuswright Europe 2025, industry leaders discussed the impact of digital identity wallets and how AI will come into play.
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News
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Technology
Progressing toward ‘seamless’ travel with self-sovereign identity
By Abby Crotty
|
June 25, 2025
According to Nick Price, co-chair of DIF Hospitality & Travel Special Interest Group, the current travel experience is too difficult to manage.
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News
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Online
Travel’s persistent cybersecurity problem, and why it could get worse
By Matthew Parsons
|
May 20, 2025
Rapid advances in travel technology and distribution are emboldening hackers and leading to more sophisticated attacks.
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From Our Partners
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Technology
Boarding call: Future-proofing airlines with data
By Tim McMullen, DataArt
|
May 12, 2025
A modern data platform is as critical, enabling airlines to make smarter decisions, respond faster to change and unlock new opportunities through automation and innovation.
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News
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Technology
North American airlines focused on cybersecurity, AI investments
By Morgan Hines
|
May 5, 2025
Seventy-seven percent of airlines in North America identified cybersecurity as one of their “top three IT priorities” for investment in 2025, according to a report from SITA.
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News
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Technology
AI drives cost savings in corporate travel, despite implementation challenges
By Abby Crotty
|
April 1, 2025
A new report from Serko and Sabre surveyed 300 travel managers from U.S. organizations to evaluate the current state of artificial intelligence in the corporate travel sector.
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News
/
Technology
IATA calls for accelerated adoption of digital ID to improve security, operational efficiency
By Morgan Hines
|
March 24, 2025
IATA said it is “widely accepted” among industry leaders that digital identity can bring benefits, including stronger document integrity, building global trust and providing operational efficiency.
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Opinion
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Online
How hospitality operators can combat payment fraud
By Andrew Buttigieg - RMS
|
March 24, 2025
Andrew Buttigieg, chief technology officer at RMS, discusses how hospitality operators can ensure safer bookings amid a rise in fraud attempts.
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News
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Technology
New laws drive hotels to explore digital ID solutions
By Marisa Garcia
|
March 19, 2025
As the European Union prepares to widely roll out digital identity wallets, experts say hotels should act now to adopt these solutions to smooth guest experiences.
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News
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Technology
Artificial intelligence and cybersecurity: How worried should travel brands be?
By Mark Frary
|
March 5, 2025
IT budgets are increasing but some experts say they may not be focused on the right areas.
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Opinion
/
Online
Cybersecurity wake-up call: New risks and vulnerabilities in hospitality
By Josh Jacobson - HackerOne
|
February 3, 2025
As the hospitality industry settles into 2025, cybercriminals are just heating up.
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News
/
Technology
Less than a third of vacation rental property managers use AI
By Morgan Hines
|
January 22, 2025
Lodgify’s new report on the short term rental industry dives into technology, market and guest preferences trends.
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News
/
Technology
As travel digital ID concepts mature, experts discuss the challenges
By Mark Frary
|
January 9, 2025
The importance of collaboration, standardization and combining AI with SSID was discussed during a panel at The Phocuswright Conference.
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Opinion
/
Technology
How will the European Digital Identity Wallet impact travel in 2025?
By Henk Marsman and Annet Steenbergen
|
December 19, 2024
The EU Digital Identity Wallet can improve identification, streamline travel and enhance convenience for travelers and providers.
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The trust economy: How European travelers decide who to believe
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Expedia CEO on AI's growing role in travel planning and booking
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