Security

News / Technology

Industry leaders on the future of digital identity and AI agents

By Abby Crotty | July 14, 2025

During a session at Phocuswright Europe 2025, industry leaders discussed the impact of digital identity wallets and how AI will come into play. Read More

News / Technology

Progressing toward ‘seamless’ travel with self-sovereign identity

By Abby Crotty | June 25, 2025

According to Nick Price, co-chair of DIF Hospitality & Travel Special Interest Group, the current travel experience is too difficult to manage. Read More

News / Online

Travel’s persistent cybersecurity problem, and why it could get worse

By Matthew Parsons | May 20, 2025

Rapid advances in travel technology and distribution are emboldening hackers and leading to more sophisticated attacks. Read More

From Our Partners / Technology

Boarding call: Future-proofing airlines with data

By Tim McMullen, DataArt | May 12, 2025

A modern data platform is as critical, enabling airlines to make smarter decisions, respond faster to change and unlock new opportunities through automation and innovation. Read More

News / Technology

North American airlines focused on cybersecurity, AI investments

By Morgan Hines | May 5, 2025

Seventy-seven percent of airlines in North America identified cybersecurity as one of their “top three IT priorities” for investment in 2025, according to a report from SITA. Read More

News / Technology

AI drives cost savings in corporate travel, despite implementation challenges

By Abby Crotty | April 1, 2025

A new report from Serko and Sabre surveyed 300 travel managers from U.S. organizations to evaluate the current state of artificial intelligence in the corporate travel sector. Read More

News / Technology

IATA calls for accelerated adoption of digital ID to improve security, operational efficiency

By Morgan Hines | March 24, 2025

IATA said it is “widely accepted” among industry leaders that digital identity can bring benefits, including stronger document integrity, building global trust and providing operational efficiency. Read More

Opinion / Online

How hospitality operators can combat payment fraud

By Andrew Buttigieg - RMS | March 24, 2025

Andrew Buttigieg, chief technology officer at RMS, discusses how hospitality operators can ensure safer bookings amid a rise in fraud attempts. Read More

News / Technology

New laws drive hotels to explore digital ID solutions

By Marisa Garcia | March 19, 2025

As the European Union prepares to widely roll out digital identity wallets, experts say hotels should act now to adopt these solutions to smooth guest experiences. Read More

News / Technology

Artificial intelligence and cybersecurity: How worried should travel brands be?

By Mark Frary | March 5, 2025

IT budgets are increasing but some experts say they may not be focused on the right areas. Read More

Opinion / Online

Cybersecurity wake-up call: New risks and vulnerabilities in hospitality

By Josh Jacobson - HackerOne | February 3, 2025

As the hospitality industry settles into 2025, cybercriminals are just heating up. Read More

News / Technology

Less than a third of vacation rental property managers use AI

By Morgan Hines | January 22, 2025

Lodgify’s new report on the short term rental industry dives into technology, market and guest preferences trends. Read More

News / Technology

As travel digital ID concepts mature, experts discuss the challenges

By Mark Frary | January 9, 2025

The importance of collaboration, standardization and combining AI with SSID was discussed during a panel at The Phocuswright Conference. Read More

Opinion / Technology

How will the European Digital Identity Wallet impact travel in 2025?

By Henk Marsman and Annet Steenbergen | December 19, 2024

The EU Digital Identity Wallet can improve identification, streamline travel and enhance convenience for travelers and providers. Read More

News / Online

AI, algorithms and Uber's potential acquisitions: PhocusWire's top opinion stories of 2024

By PhocusWire | December 13, 2024

This year's most popular op-eds were heavy on AI and also covered algorithms, the possible acquisition of Expedia and major incidences like the CrowdStrike outage. Read More

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