Results for "chatbots"

News / Distribution

Emirates Vacations digs into intent using chatbot ads

By Linda Fox | February 27, 2018

Emirates Vacations has partnered with Wayblazer for the launch of a AI-powered chatbot that... Read More

News / Technology

Consumers want chatbots to feel human, not look human

By Marisa Garcia | July 17, 2018

A new study by CapGemini finds that consumers are ready to embrace AI support, and that AI... Read More

News / Technology

Hotel chains struggle with AI strategy, independents see fast ROI

By Marisa Garcia | October 3, 2025

Separate studies from H2c and TakeUp capture perspectives on artificial intelligence usage from more... Read More

News / Technology

HomeToGo updates on AI travel assistant Sunny

By Linda Fox | May 22, 2024

HomeToGo has released a beta version of AI Sunny, a step up from its chatbot Sunny, which has been in... Read More

News / Technology

Sabre Hospitality extends AI to booking engine

By Linda Fox | June 16, 2025

Sabre Hospitality is helping hotels to improve communications with guests and boost conversions by... Read More

News / Technology

What now for chatbots in travel?

By Viewpoints | January 4, 2017

2016 was the year when chatbots emerged as a new interface for consumer interaction. NB: This is a... Read More

News / Technology

OpenJaw builds a chatbot using IBM Watson

By Martin Cowen | May 19, 2017

OpenJaw Technologies is developing a conversational chatbot which will be powered by IBM Watson... Read More

News / Technology

Travel chatbot service shifts focus to travel management companies

By Mitra Sorrells | April 4, 2018

30SecondsToFly, maker of the “Claire” chatbot, has pivoted its business strategy. Rather than... Read More

News / Technology

PhocusWire's travel tech news briefs: TourRadar, SAP Concur, HTS and more...

By PhocusWire | March 20, 2026

Keep up with all the latest people, partner and product news from around the global travel industry.... Read More

News / Online

Brian Chesky on his mission to transform Airbnb into an ‘everything’ platform

By Morgan Hines | September 12, 2025

Airbnb is looking at AI, community building and additional offerings, including creating a “host... Read More

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Why the booking layer is the real test for AI in travel

Why hotel AI needs more than generic answers

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Partner marketing in travel: Say goodbye to the last-click legacy

The silent booking signal: How bed bug safety reshapes hotel choice

Strengthening agency relationships through smarter commission payments

Travel’s payment complexity is pushing innovation forward

Supercharging travel: 10 Trends that will shape the industry over the next decade