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Technology
Hoteliers feel pressure to transform as technology evolves
By Morgan Hines
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April 15, 2026
In its “Travel Dreams 2026” report, Amadeus explores hoteliers’ challenges, investment areas and more....
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Interview
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Online
Sounding Off: Small operators feel the squeeze (it's perfectly normal)
By PhocusWire
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October 29, 2021
The tours, activities and experiences sector still lags way behind the likes of hotels and air when it...
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India's WB Hotels plots expansion following new investment
By Linda Fox
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September 28, 2022
The India-based group, which describes itself as tech-led, says the funds are from existing investors....
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Mews adds housekeeping tech to platform with acquisition of Flexkeeping
By Linda Fox
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September 30, 2025
Flexkeeping said its technology has helped hotel teams become 40% more productive, reduced guest...
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Mirai rebuilds booking engine for conversational, agent-driven travel
By Cathy Walsh
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April 8, 2026
The platform reflects a shift toward AI-ready infrastructure as travel systems adapt to conversational...
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Online
Viator tests new commission rate, raising skepticism with operators
By Jill Menze
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October 22, 2021
Called Accelerate, Viator’s new program allows tour operators to pay to boost their visibility. Some...
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Online
Rapid Fire with Adam Harris of Cloudbeds
By Morgan Hines
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October 28, 2025
As we approach The Phocuswright Conference in San Diego, PhocusWire is highlighting a number of...
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Hotels of the future will need to learn to harness data
By Klaus Kohlmayr – IDeaS
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May 18, 2023
We all shop, work and interact differently. The greatest opportunity for hotels today is to leverage...
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Travel industry urged to be more ambitious on sustainability
By Linda Fox
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November 11, 2021
A Roadmap to Net Zero report from the WTTC and Accenture says some elements of travel could fully...
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How data-driven tech can enhance hotel loyalty programs
By Graham Campbell - Givex
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July 19, 2022
Hotels should direct their attention to the most valuable 20% of guests in order to establish repeat...
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