Results for "chatbots"

News / Technology

Sabre shuffles leadership team for 'AI-native' future

By Linda Fox | February 18, 2026

Sabre does not see AI agents disintermediating its marketplace and believes it is well-placed as a... Read More

Opinion / Technology

The 3 phases of AI adoption—and why some travel companies fall short

By Ragnar Fjölnisson - Kaptio | April 6, 2026

Ragnar Fjölnisson, the co-founder and CTO of Kaptio, explains why integrated platforms bringing... Read More

News / Distribution

Malaysia Airlines pilots chatbot developed with Amadeus

By Linda Fox | September 24, 2018

Malaysia Airlines is piloting a chatbot for flight search and booking which has been developed in... Read More

News / Technology

I almost deleted the email—the travel industry can't afford to

By Timothy O'Neil-Dunne - T2 Impact | May 19, 2026

Timothy O'Neil-Dunne, principal of tech consultancy T2Impact, explains what suppliers, OTAs and... Read More

News / Technology

Hotels face speed problem as video platforms reshape the booking journey

By Matthew Parsons | June 10, 2026

Hospitality leaders say legacy operating models are ill-equipped for an era of AI-powered discovery... Read More

Interview / Startups

Startup Stage: Q Concierge positions voice AI as core hotel infrastructure

By Cathy Walsh | March 23, 2026

Q Concierge’s voice AI platform acts as a 24/7 digital front desk, helping hotels capture missed... Read More

Opinion / Technology

OTA moats against AI disruption may be shallower than they appear

By Christian Watts - Magpie | June 8, 2026

Christian Watts, founder and CEO of Magpie, argues that loyalty programs, unique inventory and... Read More

News / Technology

Travelers increasingly turning to AI for leisure trip planning

By Abby Crotty | July 10, 2025

AI tools are becoming more common for leisure travel planning, especially with travelers from emerging... Read More

From Our Partners / Technology

OpenJaw on AI, chatbots and measuring success

By PhocusWire | May 31, 2018

Chatbots, artificial intelligence and machine learning are three of the buzz trends of the last year... Read More

News / Online

Chatbots - the ecommerce tool nobody is measuring

By Viewpoints | May 10, 2018

This is a viewpoint from Duncan Keene, UK managing director of ContentSquare. Conversational commerce... Read More

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How travel booking is moving from search to intent

Why B2B travel payments need more than virtual cards

Why the booking layer is the real test for AI in travel

Why hotel AI needs more than generic answers

Why traveler loyalty depends on what happens when things go wrong

Partner marketing in travel: Say goodbye to the last-click legacy

The silent booking signal: How bed bug safety reshapes hotel choice

Strengthening agency relationships through smarter commission payments

Travel’s payment complexity is pushing innovation forward

Supercharging travel: 10 Trends that will shape the industry over the next decade