Results for "chatbots"

News / Startups

AI travel software provider Maya raises €1M

By Morgan Hines | February 27, 2025

The funding, which included investors such as Lighthouse, will be used to fuel global growth and... Read More

News / Distribution

Hotel booking ‘front door’ is changing with AI

By Morgan Hines | December 5, 2025

Industry stakeholders believe that suppliers will benefit with AI becoming a ‘front door’ for hotel... Read More

News / Technology

Is technology improving airline customer service?

By Mark Frary | November 13, 2024

The need for technology in customer service is on the rise after the pandemic, but for now hybrid... Read More

News / Technology

Lufthansa's AI assistant Swifty integrated into LINE messenger

By Morgan Hines | February 6, 2025

Lufthansa Group customers in Japan will be able to book flights on select airlines in the LINE... Read More

News / Technology

As Phocuswright Europe kicks off, travel experts weigh in on the AI buzz

By PhocusWire | June 11, 2024

When 500 travel insiders gather, you don’t need a chatbot to predict lots of conversation about... Read More

News / Distribution

Malaysia Airlines pilots chatbot developed with Amadeus

By Linda Fox | September 24, 2018

Malaysia Airlines is piloting a chatbot for flight search and booking which has been developed in... Read More

News / Technology

OpenAI chairman shares vision on travel’s AI future

By Morgan Hines | September 19, 2025

Bret Taylor, chairman of the board for OpenAI and co-founder of AI startup Sierra, discussed how he... Read More

Interview / Startups

Startup Stage: Altitude AI wants to modernize unmanaged business travel

By Cathy Walsh | May 4, 2026

The startup is building an AI-powered business travel platform designed to help companies without... Read More

From Our Partners / Technology

OpenJaw on AI, chatbots and measuring success

By PhocusWire | May 31, 2018

Chatbots, artificial intelligence and machine learning are three of the buzz trends of the last year... Read More

News / Online

Chatbots - the ecommerce tool nobody is measuring

By Viewpoints | May 10, 2018

This is a viewpoint from Duncan Keene, UK managing director of ContentSquare. Conversational commerce... Read More

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The untapped value of high-intent travel traffic

The agentic traveler: Is travel ready for AI booking demand?

Human-in-the-loop servicing shouldn’t be the end goal for travel

How hotel leaders can invest with confidence

The hotel AI readiness guide

Why payment infrastructure will shape the future of travel commerce

Report: Travelers want AI personalization, not unchecked autonomy

How travel booking is moving from search to intent

Why B2B travel payments need more than virtual cards

Why the booking layer is the real test for AI in travel