Results for "chatbots"

News / Distribution

Startup Pitch - ViaHero focuses on planning trips to Iceland and Cuba

By Martin Cowen | January 11, 2017

ViaHero is a trip-planning site which serves as a marketplace platform to connect travellers with... Read More

News / Online

The consumer journey strikes back [Episode II of III]

By Viewpoints | December 13, 2017

This is a viewpoint from Maria Harrison, president of Bullseye Strategy. The technology of the travel... Read More

From Our Partners / Technology

11 ideas for airlines, generated from Mary Meeker’s latest report

By Sponsored Content | June 4, 2018

This is a viewpoint from Mike Slone, chief experience officer for Travelaer.. A few days ago, KPCB... Read More

News / Technology

Are bots hot or not?

By Viewpoints | June 28, 2016

In the past few weeks I have been asked many times by partners, customer and friends what I think... Read More

News / Distribution

Tech initiatives hotels should consider doing right now

By Kevin May | March 2, 2017

Hotels are often reminded of what they should be doing, or encouraged to try new things as the sector... Read More

Interview / Startups

STARTUP STAGE: TourOpp offers both distribution and communication services for tour and activity operators

By Mitra Sorrells | August 12, 2020

The company has two offerings - an online travel agency selling tours and activities and an automated... Read More

News / Technology

Kayak debuts an ambitious Facebook Messenger bot

By Sean O'Neil | June 29, 2016

In the past five weeks, online travel companies have been rolling out their bots for Facebook... Read More

News / Distribution

Q&A: Booking.com's Ripsy Bandourian on evolving functionality for business travelers

By Linda Fox | September 25, 2019

Booking.com for Business was unveiled in early 2015 after the accommodation giant observed that about... Read More

News / Technology

Amadeus suggests four online travel scenarios for 2020

By Martin Cowen | October 19, 2016

The latest analysis from Amadeus uses a "scenario planning" methodology to paint a picture of what the... Read More

business travel part 4 data management for leakage

News / Technology

Business travel, part 4: How data management can minimize trip "leakage"

By Mitra Sorrells | August 26, 2019

Data management tools are enabling corporate travel managers to capture and analyze data from... Read More

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How travel booking is moving from search to intent

Why B2B travel payments need more than virtual cards

Why the booking layer is the real test for AI in travel

Why hotel AI needs more than generic answers

Why traveler loyalty depends on what happens when things go wrong

Partner marketing in travel: Say goodbye to the last-click legacy

The silent booking signal: How bed bug safety reshapes hotel choice

Strengthening agency relationships through smarter commission payments

Travel’s payment complexity is pushing innovation forward

Supercharging travel: 10 Trends that will shape the industry over the next decade