Results for "chatbots"

News / Distribution

The top seven travel API developments to look out for in 2018

By Marisa Garcia | January 12, 2018

Back in 2016, IBM predicted that the API economy would be worth $2.2 trillion by 2018, based on the... Read More

News / Online

Realising the value in airport technology, passengers first

By Linda Fox | December 6, 2017

When airports invest in technology the passenger experience is often improved but the bit that's... Read More

News / Online

Travelers losing interest in home-sharing, Google gaining ground as travel resource

By Jill Menze | June 20, 2018

For all the chatter of Airbnb stealing scene time away from hotels, traveler interest in home-sharing... Read More

From Our Partners

Why airlines are finally poised to unlock Big Data to enhance the passenger experience

By Sponsored Content | April 19, 2018

Sponsored by Passenger Technology Solutions. Last week, the world’s largest gathering focused on... Read More

News / Technology

For hoteliers: 6 steps to success in text messaging and chat from an expert

By Viewpoints | April 19, 2018

This is a viewpoint from Sudheer Thakur, Founder and CEO at HelloShift. Smile! That's what most hotel... Read More

News / Technology

AI analysis, part 2: Watson's world

By Mitra Sorrells | April 9, 2018

It’s been more than seven years since IBM’s Watson computer entered the spotlight by beating two... Read More

News / Technology

Business travel, part 3: How technology is improving risk management

By Mitra Sorrells | August 19, 2019

Artificial intelligence and mobile technology are improving both the quality of risk management... Read More

Business travel part 1 investor perspective

News / Startups

Business Travel, part 1: The (major) investor opportunity

By Mitra Sorrells | August 5, 2019

For the first part in our monthlong series on business travel, we talk to investors in three of the... Read More

News / Technology

What's to come for tech innovation in corporate travel?

By Viewpoints | February 22, 2018

Johnny Thorsen, VP of Travel Strategy and Partnerships at Mezi, the AI-powered personal travel... Read More

News / Technology

Generational challenge: Expedia looks at US traveler trends across Boomers, Gen-X, Y and Z

By Marisa Garcia | January 15, 2018

Expedia has shared the results of a multi-generational travel study, conducted in partnership with The... Read More

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How travel booking is moving from search to intent

Why B2B travel payments need more than virtual cards

Why the booking layer is the real test for AI in travel

Why hotel AI needs more than generic answers

Why traveler loyalty depends on what happens when things go wrong

Partner marketing in travel: Say goodbye to the last-click legacy

The silent booking signal: How bed bug safety reshapes hotel choice

Strengthening agency relationships through smarter commission payments

Travel’s payment complexity is pushing innovation forward

Supercharging travel: 10 Trends that will shape the industry over the next decade