Results for "Hospitality Operations Hospitality & Tourism Industry"

News / Online

Travel apps have work to do in improving customer satisfaction

By Kathryn Walson | October 24, 2022

According to a recent study from Applause, 37% of customers say travel apps have not been helpful in... Read More

News / Distribution

BridgeStreet unveils OTA for business travel community

By Linda Fox | February 22, 2017

BridgeStreet Global Hospitality says its development of an online travel agency for corporate... Read More

Interview / Startups

Hot 25 Travel Startups for 2023: Swayed

By PhocusWire | November 15, 2022

By using guests’ device location, behavioral and transactional data, Swayed builds real-time... Read More

News / Online

Big Four OTAs socked with $20.6M hotel tax verdict in Texas

By Dennis Schaal | November 2, 2009

The Big Four U.S.-headquartered online travel companies -- Expedia Inc., Priceline.com, Orbitz... Read More

News / Online

Online travel giants ramped up marketing spend in 2021

By Kevin May | March 30, 2022

The amounts being splashed out on various forms of advertising activity are not at the same levels of... Read More

News

Crawling is the new API - a legal and technical rough guide for the travel industry

By Kevin May | August 6, 2014

For the past six years, we have been asking ourselves one fundamental question for our business. "How... Read More

News / Online

How to pre-open a hotel [Part One of Two - social media and digital marketing]

By Patrick Landman | May 23, 2012

The pre-opening phase of a new hotel is both a big challenge and a great opportunity at the same time.... Read More

News / Online

Are large hotel chains on the back foot when it comes to providing technology for guests?

By Viewpoints | June 12, 2012

For many years all that people wanted when they went on holiday was a comfortable bed in a nice,... Read More

News / Online

India, part 4: Ebix CEO Robin Raina on his big plans to disrupt travel

By Mitra Sorrells | July 29, 2019

Ebix is not a well-known company in the global travel industry, but Robin Raina plans to change that... Read More

News / Technology

InPhocus, episode 28 - Travel insurance in a pandemic world

By PhocusWire | November 27, 2020

Travel insurance is one of those things that quietly rumbles along in the background of the trip -... Read More

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Why travel marketers need to look beyond search

Beyond ADR and RevPAR: A more complete view of hotel performance

Inside the PayPal-Sabre-Mindtrip playbook for agentic travel booking

How travel brands can turn customer data into moments that matter

Every link in the booking chain is a compliance risk—and now AI agents have added one more

The journey is fragmented. Care shouldn’t be.

How adventure travel can help brands meet changing traveler expectations

Trust, identity and payments: Preparing for agentic commerce in travel

What new research reveals about how travelers use AI to plan trips

Why payments are becoming a growth strategy for travel companies