Results for "chatbots"

Interview / Online

In The Big Chair - Larry Cuculic of Best Western

By Mitra Sorrells | April 4, 2022

Larry Cuculic became president and CEO of BWH Hotel Group in December, after having spent 12 years as... Read More

News / Distribution

Kayak adds flight amenities data from Quicket

By Marisa Garcia | October 17, 2018

Kayak has announced a new partnership with quicket.io which will make flight amenities data available... Read More

News / Technology

Amex acquisition sees end of Mezi deals with travel management companies

By Elizabeth West - Business Travel News | June 20, 2018

Artificial intelligence-powered travel concierge Mezi has pulled out of its travel management company... Read More

Interview / Online

Brand Business - Maria Elena Velardi of Wayaj

By Steven Lerner | November 15, 2019

Wayaj is an app to discover and book eco-friendly hotels and experiences around the world. Maria Elena... Read More

News / Technology

Getting brands closer to travellers through chat and virtual reality

By Linda Fox | November 8, 2016

Travel agents need to look to new technologies, such as chat services and virtual reality, to meet the... Read More

News / Technology

A reality check for airlines and the direct channel

By Linda Fox | November 7, 2016

Look beyond websites to the digital behaviour of 16 year olds for clues to where mobile travel booking... Read More

News / Technology

Why innovation starts with the travel experience

By Jill Menze | May 25, 2018

As an industry representing 10% of jobs globally and on track to reach $1.5 trillion in gross bookings... Read More

Interview / Startups

STARTUP STAGE: Vintory helps vacation rental managers grow their inventory

By Jill Menze | October 12, 2021

Vintory claims it is the first and only company to focus exclusively on helping vacation rental... Read More

News / Technology

Sabre Labs distils global travel tech into three megatrends

By Martin Cowen | December 9, 2016

Sabre Labs has launched its first-ever Emerging Technologies in Travel report, identifying the three... Read More

News / Online

Middle Eastern travel marketers see Amazon as biggest disruption threat

By Mitra Sorrells | April 17, 2019

Travel marketers in the Middle East say Amazon has the greatest potential to disrupt travel marketing... Read More

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How travel booking is moving from search to intent

Why B2B travel payments need more than virtual cards

Why the booking layer is the real test for AI in travel

Why hotel AI needs more than generic answers

Why traveler loyalty depends on what happens when things go wrong

Partner marketing in travel: Say goodbye to the last-click legacy

The silent booking signal: How bed bug safety reshapes hotel choice

Strengthening agency relationships through smarter commission payments

Travel’s payment complexity is pushing innovation forward

Supercharging travel: 10 Trends that will shape the industry over the next decade