Results for "chatbots"

Opinion / Technology

How automation can facilitate hospitality’s recovery

By Brad Beumer - UiPath | February 3, 2021

Automation technologies can be used to benefit guests and staff, now and into the future.... Read More

News / Online

Bots, personalized offers will shape younger traveler habits in 2019

By Jill Menze | December 31, 2018

Younger travelers are keen to engage with bots and are more likely to be swayed by personalized offers... Read More

News / Technology

7 important truths about guest messaging in hospitality

By Viewpoints | October 17, 2018

This is a viewpoint by RJ Friedlander, CEO of ReviewPro. The adoption of guest messaging in the... Read More

From Our Partners / Distribution

Expressing a preference for better conversion rates

By Sponsored Content | March 6, 2018

This is a viewpoint from Bharat Patel, president of sales, marketing and commercial for CodeGen... Read More

News / Online

Phocuswright Europe - the 2020 theme: Travel's Next Era

By PhocusWire | February 6, 2020

Phocuswright Europe is a place where online travel's smartest audience connects to share ideas, debate... Read More

Opinion / Technology

The democratization of travel and the future of airline innovation

By Kevin Krone - Uplift | February 28, 2018

The airline business exists to bring people together. An important part of the industry’s mandate... Read More

Interview / Distribution

Phocuswright Europe 2018 Preview: Maud Bailly on a revolution in habits

By PhocusWire | May 15, 2018

Ahead of Phocuswright Europe, she outlines the need for "responsible personalization," what the role... Read More

News / Technology

Business travelers take booking freedom, age differences ease

By Bernadette Giacomazzo | December 6, 2017

A new study on European business traveler preferences offers new insight on booking behaviors across... Read More

News / Technology

Do diners want technology to enhance the restaurant experience?

By Jill Menze | July 25, 2018

Technology has transformed the customer experience for travelers, who now expect on-demand,... Read More

News / Technology

Boost for biometrics as airlines and airports plan ID management investment

By Linda Fox | September 27, 2018

Sita's latest IT report reveals investment from airports and airlines in biometric ID management.... Read More

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The untapped value of high-intent travel traffic

The agentic traveler: Is travel ready for AI booking demand?

Human-in-the-loop servicing shouldn’t be the end goal for travel

How hotel leaders can invest with confidence

The hotel AI readiness guide

Why payment infrastructure will shape the future of travel commerce

Report: Travelers want AI personalization, not unchecked autonomy

How travel booking is moving from search to intent

Why B2B travel payments need more than virtual cards

Why the booking layer is the real test for AI in travel