Results for "chatbots"

News / Distribution

Travel visibility, trust and conversion take focus amid agentic commerce shift

By Abby Crotty | July 8, 2026

Executives from Perk, Microsoft Advertising and Revolut discussed the future of agentic commerce in... Read More

News / Technology

Experience Columbus pilots AI platform to unify visitor experience across destination

By Cathy Walsh | March 27, 2026

By deploying AI agents across local partners, the program aims to surface more accurate, real-time... Read More

News / Online

Prioritizing accessible travel information in the AI age

By Morgan Hines | January 5, 2026

Wheel the World co-founder and COO Camilo Navarro weighs in on how technology is impacting accessible... Read More

Opinion / Technology

My Method... How MacDonald Hotels reaped revenue from chatbot integration

By Tiago Araujo - Hijiffy | July 8, 2022

MacDonald Hotels integration of HiJiffy saw an 80% customer satisfaction rating and a boost in... Read More

News / Technology

Travel chatbot provider Mindsay acquired by automation specialist Laiye

By Mitra Sorrells | April 14, 2022

Mindsay's AI-powered chat solutions are used by hotels, airlines, airports, OTAs and rail companies to... Read More

Opinion / Technology

Why the hotel chatbot is a must-have for data collection

By Elitza Stoilova - Umni | August 15, 2022

With the disappearance of third-party cookies, hotel website chatbots will be critical to the... Read More

News / Technology

Airlines look to agentic AI for help with efficiency

By Robert Silk - Travel Weekly | August 25, 2026

Southwest and other airlines have begun experimenting with a range of agentic AI uses, with much more... Read More

News / Online

Travel operators ramp up AI spending as search and discovery behaviors shift

By Cathy Walsh | May 27, 2026

TravelTech Show research points to rising investment in AI and travel technology as operators adapt to... Read More

News / Online

U.S. Hotel and Lodging 2026: Slow growth, a stable split and AI waiting at the door

By Phocuswright Research | June 30, 2026

The 2026 outlook is cautiously optimistic for the hotel sector.... Read More

News / Technology

PhocusWire's weekly travel tech news briefs: Airbnb, Datalex, SITA and more...

By PhocusWire | February 13, 2026

Keep up with all the latest people, partner and product news from around the global travel industry.... Read More

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The untapped value of high-intent travel traffic

The agentic traveler: Is travel ready for AI booking demand?

Human-in-the-loop servicing shouldn’t be the end goal for travel

How hotel leaders can invest with confidence

The hotel AI readiness guide

Why payment infrastructure will shape the future of travel commerce

Report: Travelers want AI personalization, not unchecked autonomy

How travel booking is moving from search to intent

Why B2B travel payments need more than virtual cards

Why the booking layer is the real test for AI in travel