Results for "Hospitality Operations Hospitality & Tourism Industry"

Amadeus report: Wanted - IT pathfinders to sort out hotel technology

By Dennis Schaal | June 9, 2011

What steps should hotels take to align business and technology objectives? The answer is easy -- hire... Read More

News / Online

Florida Gulf Coast vacation-rental property manager blasts media, thanks FlipKey, TripAdvisor

By Dennis Schaal | June 18, 2010

Jeanne Dailey, the owner of Newman-Dailey Resort Properties in Miramar Beach, Fla., chokes up when she... Read More

News / Online

Will online travel agencies cease selling NYC hotels after state court ruling?

By Dennis Schaal | November 15, 2010

It hasn't received much publicity but a New York state court handed online travel agencies,... Read More

News / Technology

How visual content is reshaping flight shopping for travelers, airlines and resellers

By Mitra Sorrells | May 1, 2024

One of the pillars of customer-centricity in the airline industry is rich content – giving flight... Read More

News / Technology

Cendyn eyes growth and acquisitions, transitions leadership with Accel-KKR investment

By Mitra Sorrells | June 20, 2019

The hospitality tech supplier is making plans to grow on the heels of an equity investment from... Read More

News / Online

Top three hotel marketing myths (and the truth behind them)

By Viewpoints | April 13, 2012

Hoteliers have been marketing their properties on the web for years, but they need to constantly... Read More

Interview / Technology

Sounding Off: Failure should be a cautious part of the equation

By PhocusWire | May 24, 2019

Companies should try to push their development envelopes, just don't expect instant results and be... Read More

Opinion / Online

The coronavirus-triggered changes coming to travel payments

By Bob Kaufman - ConnexPay | April 27, 2020

There are numerous issues in travel payments that must be addressed to not only to restore consumers’... Read More

Expedia CEO Mark Okerstrom 2019 phocuswright

News / Online

Expedia Group fallout: Life after Mark Okerstrom

By Steven Lerner | December 5, 2019

Industry analysts react to the sudden departures of Expedia Group CEO Mark Okerstrom and CFO Alan... Read More

News / Online

Hall St wants to extend the room life cycle for hotels via marketplace

By Linda Fox | September 19, 2012

Hall St. is a marketplace enabling anyone who has booked a hotel room but can no longer use to resell... Read More

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How travel booking is moving from search to intent

Why B2B travel payments need more than virtual cards

Why the booking layer is the real test for AI in travel

Why hotel AI needs more than generic answers

Why traveler loyalty depends on what happens when things go wrong

Partner marketing in travel: Say goodbye to the last-click legacy

The silent booking signal: How bed bug safety reshapes hotel choice

Strengthening agency relationships through smarter commission payments

Travel’s payment complexity is pushing innovation forward

Supercharging travel: 10 Trends that will shape the industry over the next decade