Results for "chatbots"

Opinion / Technology

A new era of personalization - for both travelers and suppliers

By Benoit Jolin - Expedia Group | January 29, 2019

The travel industry is entering an age of both traveler and supplier personalization - leveraging... Read More

News / Distribution

Musement goes forward with $10 million investment win

By Kevin May | November 15, 2016

Musement has shown there is still a bit of capital swilling about for consumer-facing platforms for... Read More

News / Distribution

Startup Smartvel on live destination guides and how it thinks it stands out

By Rob Gill | May 31, 2018

Spanish start-up Smartvel specialises in providing “live” online destination guides to travel... Read More

From Our Partners / Online

How are companies really facing personalization in the travel industry?

By Íñigo Valenzuela - Smartvel | January 6, 2019

The discussions revolving around the future of the travel industry are endless. Every article, podcast... Read More

News / Technology

Business travelers happy with tech and human hybrid approaches to services

By Linda Fox | February 13, 2019

Travelport research reveals the technologies business travelers are adopting, with support growing for... Read More

News / Technology

Marriott learns from accelerator as 2017 winners take off

By Linda Fox | September 22, 2017

In front of a ‘Dragons’ Den’ style panel, eight startups touted their businesses in late August for... Read More

News / Distribution

Triptease secures $4 million to take hotel direct tech to the Far East

By Kevin May | June 26, 2018

Triptease has raised a further $4 million in its Series B round, bringing the total investment in the... Read More

News / Technology

Consumers want companionship - but not from humans - while traveling

By Jill Menze | January 25, 2019

According to a new study from Sabre, a desire to avoid humans, virtual companions and new... Read More

News / Distribution

LSE-Tnooz event discusses when a direct booking (maybe) isn't a direct booking

By Linda Fox | December 5, 2016

Where does the intermediary's relationship with the customer end and the airline's begin and what... Read More

Interview / Distribution

Brand Business - Daniel Gelemovich of Volaris

By Mitra Sorrells | November 11, 2019

Daniel Gelemovich is responsible for all marketing and digital strategies for the Mexico City-based... Read More

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How travel booking is moving from search to intent

Why B2B travel payments need more than virtual cards

Why the booking layer is the real test for AI in travel

Why hotel AI needs more than generic answers

Why traveler loyalty depends on what happens when things go wrong

Partner marketing in travel: Say goodbye to the last-click legacy

The silent booking signal: How bed bug safety reshapes hotel choice

Strengthening agency relationships through smarter commission payments

Travel’s payment complexity is pushing innovation forward

Supercharging travel: 10 Trends that will shape the industry over the next decade