Results for "chatbots"

News / Technology

The push to digitalize the air travel experience

By Linda Fox | October 20, 2022

While Lufthansa Group has set up Digital Hangar to focus on the customer experience, other airlines... Read More

Opinion / Technology

PhocusWire Forecast 2018: Seven challenges for airlines

By Kieron Branagan - OpenJaw Technologies | December 20, 2017

There are a common themes, indeed, common challenges that we at OpenJaw find when we meeting with our... Read More

News / Technology

Very slowly, British travellers start to engage with bots

By Martin Cowen | May 16, 2017

A Kayak.co.uk study into the British traveller reveals some long-term grains of optimism when it comes... Read More

From Our Partners / Technology

Mobile in travel: driving innovation with APIs

By Sponsored Content | November 10, 2016

Tech giant IBM handily describes APIs as "the building blocks of transformation" and "the digital glue... Read More

News / Online

How simplicity and lifestyle branding drive loyalty for airlines

By Marisa Garcia | September 11, 2017

JetBlue is using technology to bring humanity back to travel. Speaking at the Aviation Festival in... Read More

From Our Partners / Technology

Keeping in touch with trends for the year ahead

By Sponsored Content | January 9, 2018

This is a viewpoint from David Chapple, event director for Travel Technology Europe. There are so many... Read More

News / Startups

Here they are: Summit and Launch innovators at The Phocuswright Conference 2019

By PhocusWire | November 11, 2019

The annual roll-call of the companies showcasing at the Summit and Launch sessions at this year's... Read More

News / Technology

Five hospitality trends to keep an eye on in 2018

By Simone Puorto | January 3, 2018

December is almost gone and, as usual, we found ourselves in that inspiring state of mind in which it... Read More

News / Technology

Autonomous vehicles and natural language processing on travel's 2021 watchlist

By Linda Fox | December 9, 2020

A report from Lux Research tips 12 technologies to watch in 2021, with the travel industry already... Read More

News / Distribution

Expedia Group fully acquires CanadaStays to boost vacation rental presence up north

By Jill Menze | August 22, 2019

CanadaStays, with which Expedia Group has had a strategic partnership since 2015, will be integrated... Read More

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How travel booking is moving from search to intent

Why B2B travel payments need more than virtual cards

Why the booking layer is the real test for AI in travel

Why hotel AI needs more than generic answers

Why traveler loyalty depends on what happens when things go wrong

Partner marketing in travel: Say goodbye to the last-click legacy

The silent booking signal: How bed bug safety reshapes hotel choice

Strengthening agency relationships through smarter commission payments

Travel’s payment complexity is pushing innovation forward

Supercharging travel: 10 Trends that will shape the industry over the next decade