Results for "chatbots"

News / Technology

How destinations might soon have a voice via Amazon and Google

By Linda Fox | October 11, 2019

One company hopes to have a beta application ready before the end of 2019 that will enable consumers... Read More

News / Technology

A tale of two airlines battling disruption with technology

By Linda Fox | June 25, 2019

The cost of disruption to airlines is around 8% of revenue, or $60 billion to the industry, every... Read More

News / Technology

As short-term rental industry grows, so does use of management tech

By Mitra Sorrells | February 20, 2020

A survey by Rentals United finds short-term rental property managers are increasingly using... Read More

Opinion / Online

The story of Hipmunk: How the metasearch engine turned "suckage" into success

By Adam Goldstein - Hipmunk | October 31, 2018

When we started Hipmunk in 2010, we were trying to solve a problem we faced firsthand: the agony of... Read More

News

Aon talks about how tech is impacting travel insurance sales

By Sean O'Neil | January 4, 2017

Insurance is a segment of the travel industry that has been slow to change. But broader B2B technology... Read More

News / Technology

Hoteliers get the message that admin can be automated

By Viewpoints | April 24, 2017

Hospitality and technology have long been awkward bedfellows. Whereas other industries have been able... Read More

News / Technology

Lufthansa makes further video glasses trials at Frankfurt Airport

By Marisa Garcia | February 24, 2017

Lufthansa Airlines has brought Avegant Glyph video glasses to its Business Lounge in Terminal 1 at... Read More

Opinion / Technology

PhocusWire Forecast 2018: Seven challenges for airlines

By Kieron Branagan - OpenJaw Technologies | December 20, 2017

There are a common themes, indeed, common challenges that we at OpenJaw find when we meeting with our... Read More

News / Online

Business travel, part 2: TMCs focus on innovation to stay competitive

By Mitra Sorrells | August 12, 2019

For part two of our series on business travel we explore how some of the legacy TMCs are pursuing... Read More

News / Technology

Very slowly, British travellers start to engage with bots

By Martin Cowen | May 16, 2017

A Kayak.co.uk study into the British traveller reveals some long-term grains of optimism when it comes... Read More

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The untapped value of high-intent travel traffic

The agentic traveler: Is travel ready for AI booking demand?

Human-in-the-loop servicing shouldn’t be the end goal for travel

How hotel leaders can invest with confidence

The hotel AI readiness guide

Why payment infrastructure will shape the future of travel commerce

Report: Travelers want AI personalization, not unchecked autonomy

How travel booking is moving from search to intent

Why B2B travel payments need more than virtual cards

Why the booking layer is the real test for AI in travel