Results for "chatbots"

News / Distribution

Hotel marketing firm harnesses the power of IBM's Watson

By Michele McDonald | January 24, 2018

IBM doesn’t have the world’s only supercomputer; all the really big tech giants, like Amazon,... Read More

Opinion / Technology

The importance of empathy - how to understand your guests

By Danielle Delozier - HomeToGo | February 22, 2022

It’s also important to remember the human touch as companies work to provide peace of mind and a... Read More

News / Technology

How cutting-edge hotels use artificial intelligence for a great guest experience

By Viewpoints | February 7, 2018

This is a viewpoint from Mitul Makadia, founder of Maruti Techlabs. In the 21st century, industries... Read More

News / Technology

How ChatGPT will transform the travel industry - a PhocusWire LinkedIn Audio event

By Mitra Sorrells | February 14, 2023

Join us for PhocusWire's debut LinkedIn Audio Event as we discuss this topic with Microsoft's... Read More

Opinion / Technology

Travel SEO in the world of AI “answer engines”

By Matthew Barker - Horizon Guides | September 29, 2023

After years of being cut out of the SEO action, is it wishful thinking to wonder if there’s a... Read More

News / Online

WayBlazer closes shop, cites lack of funds and time

By Mitra Sorrells | July 26, 2018

WayBlazer, which offered artificial intelligence-powered search, discovery and shopping for travel... Read More

News / Technology

A brief history of artificial intelligence

By Simone Puorto | June 27, 2018

"I do not fear computers. I fear the lack of them" (Isaac Asimov) Agreeing on a definition of... Read More

From Our Partners / Online

Conversational commerce and the travel industry: it’s time to say hello

By Messenger Business | June 24, 2019

Immediate. Personal. Conversational. Mobile messaging has long been the preferred way for people to... Read More

News / Technology

Can tech help travel brands meet growing expectations?

By Alfred Siew - Techgoondu | October 13, 2022

Travel executives from Agoda, Klook and more discuss why the industry must work harder to deliver new... Read More

News / Technology

Voice getting louder in travel search and it's all about brand

By Linda Fox | April 21, 2017

Travel searches by voice are on the up according to some figures from Microsoft-owned Bing Ads. The... Read More

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The untapped value of high-intent travel traffic

The agentic traveler: Is travel ready for AI booking demand?

Human-in-the-loop servicing shouldn’t be the end goal for travel

How hotel leaders can invest with confidence

The hotel AI readiness guide

Why payment infrastructure will shape the future of travel commerce

Report: Travelers want AI personalization, not unchecked autonomy

How travel booking is moving from search to intent

Why B2B travel payments need more than virtual cards

Why the booking layer is the real test for AI in travel