Results for "chatbots"

News / Technology

PhocusWire Forecast 2018: Artificial Intelligence and Bots

By PhocusWire | December 19, 2017

With 2018 around the corner, Phocuswright and PhocusWire are presenting snapshots of the 12 trends we... Read More

From Our Partners / Technology

Invest in emerging technologies, but don’t forget about guest experience

By Sponsored Content | January 4, 2018

This is a viewpoint from Robert Meza, global head of travel partnerships at the ENTERTAINER. On my... Read More

News / Technology

How Expedia is using deep learning to improve the hotel booking process

By Linda Fox | April 12, 2019

Expedia Partner Solutions is using deep learning models to improve the hotel booking process for... Read More

Opinion / Technology

Get chatting: Preparing hotels (and travelers) for automated messaging

By Aleksei Udachny - ReviewPro | April 5, 2019

To keep up with expectations, hoteliers are learning to embrace certain forms of automated messaging... Read More

News / Technology

Could generative AI make Google Maps a full travel app?

By Linda Fox | June 16, 2023

A Lufthansa Innovation Hub study explores how generative AI could be the final piece of the... Read More

News / Technology

Qantas pushes concierge bot out after home market trials

By Marisa Garcia | July 6, 2017

Qantas has launched its Concierge bot service in North America, UK and Hong Kong, after successful... Read More

Opinion / Technology

AI, the customer journey and the future of travel insurance

By Sasha Gainullin – Battleface | August 25, 2023

Artificial intelligence and machine learning present huge opportunities to reshape how the travel... Read More

News / Technology

Travel executives react to Rabbit AI agent device

By Arvindh Yuvaraj - WebinTravel | January 18, 2024

In the week since its unveiling at the Consumer Electronics Show (CES) in Las Vegas, the Rabbit R1 has... Read More

News / Technology

MultiOn targets travel use cases for its AI agent

By Mitra Sorrells | August 26, 2024

Backed by General Catalyst, Amazon Alexa Fund, Maven Ventures, Samsung Next and individuals from... Read More

News / Technology

Travel’s ChatGPT adventure raises hopes and questions

By Derek Catron | May 26, 2023

PhocusWire’s latest roundup of how travel companies are utilizing ChatGPT shows a wide range of... Read More

First Previous

Next Last

The untapped value of high-intent travel traffic

The agentic traveler: Is travel ready for AI booking demand?

Human-in-the-loop servicing shouldn’t be the end goal for travel

How hotel leaders can invest with confidence

The hotel AI readiness guide

Why payment infrastructure will shape the future of travel commerce

Report: Travelers want AI personalization, not unchecked autonomy

How travel booking is moving from search to intent

Why B2B travel payments need more than virtual cards

Why the booking layer is the real test for AI in travel